TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is so easy! I have used TurboTax for several years. It is so easy and stress free.
Date published: 2023-02-19
Rated 5 out of 5 by from User friendly I like it although confusing process but it was good enough for me.
Date published: 2023-02-19
Rated 5 out of 5 by from Love Turbo Tax for Ever! This is my 4th year filing my taxes with Turbo Tax intuit and I really appreciate how user friendly the program is and the live Tax Expert Assistance available whenever the need arise! However, I didn't anticipate the extra cost due to 1099 R filings, however, it was worth the cost, as the information provided along the way is totally an invaluable service to anyone who is learning to do their own taxes. Plus, I appreciate the discount for the additional filings! Sabrina the Tax Expert was great, and was able to thoroughly walk me thru the whole process of adding these additional forms that I have never had to encounter until this year. She was patient and highly informative when questions were asked! Definitely, will continue to use Turbo Tax Intuit software program! Thank you Turbo Tax for this free/reasonably priced and informative platform!
Date published: 2023-02-19
Rated 5 out of 5 by from Made a horrible task simple Made a horrible task simple. Will return next year.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax I had a very specific question and Daryl was able to answer
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent Support ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Great but Charges Too Much I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by from easy for first ime user Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by from Been using for 20+ years I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by from Great experience Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy! I have used TurboTax for several years. It is so easy and stress free.
Date published: 2023-02-19
Rated 5 out of 5 by from User friendly I like it although confusing process but it was good enough for me.
Date published: 2023-02-19
Rated 5 out of 5 by from Love Turbo Tax for Ever! This is my 4th year filing my taxes with Turbo Tax intuit and I really appreciate how user friendly the program is and the live Tax Expert Assistance available whenever the need arise! However, I didn't anticipate the extra cost due to 1099 R filings, however, it was worth the cost, as the information provided along the way is totally an invaluable service to anyone who is learning to do their own taxes. Plus, I appreciate the discount for the additional filings! Sabrina the Tax Expert was great, and was able to thoroughly walk me thru the whole process of adding these additional forms that I have never had to encounter until this year. She was patient and highly informative when questions were asked! Definitely, will continue to use Turbo Tax Intuit software program! Thank you Turbo Tax for this free/reasonably priced and informative platform!
Date published: 2023-02-19
Rated 5 out of 5 by from Made a horrible task simple Made a horrible task simple. Will return next year.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax I had a very specific question and Daryl was able to answer
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent Support ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Great but Charges Too Much I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by from easy for first ime user Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by from Been using for 20+ years I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by from Great experience Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12167