TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is very easy to use great job, easy to use, i have used for years and will keep doing so
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you Ladies so much Both of these ladies were very pleasant. Jordyn and Jesstania so sorry if I misspelled anyone's name. That were both the best help I could have asked for. Jordyns approach and voice sounded so inviting. Jesstanias knowledge and patience to get me a novice at this through to a finished and satisfying goal. I wish Jesstania could be my agent every year thank you.
Date published: 2023-02-18
Rated 5 out of 5 by from So Easy to Follow Been using TurbTax for 3 years now. I'll never go back to doing it myself.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is always amazing! We have used Turbo Tax for many years! I LOVE LOVE LOVE the ability to ask questions along the way from either the easy ?'s or a live agent!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is great and easy! This was very easy and simple to use as well as fast and didn’t require a lot of thinking
Date published: 2023-02-18
Rated 3 out of 5 by from Do Taxes in Person! Turbo Tax continues to be a huge pain when trying to do taxes that are anything other than the very simplest ... no complications like Stocks or Crypto!
Date published: 2023-02-18
Rated 3 out of 5 by from Excellent until the surprise upcharges. Turbo Tax is an excellent experience, right up until the state e-file upcharge. And then doubled-down and added a 40 dollar "service fee" if the customer wants the 20 dollar charge deducted from their refund. This is simply insulting and petty.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Easy Peachy! Love Turbo-tax! Easy to maneuver! I would most definitely come back again next year!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax Is Very Convenient I like Turbo Tax. But I am always uncomfortable about filling in the blanks correctly because this is the government. IRS will certainly let me know if I made a mistake in filing information. The tax laws and explanations feel complicated. And, I did not always understand. I was tempted to take my tax information to a tax preprepared.
Date published: 2023-02-18
Rated 5 out of 5 by from Taxes For Dummies Taxes made easy! Answer a few questions & wha-la! Taxes are done.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is very easy to use great job, easy to use, i have used for years and will keep doing so
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you Ladies so much Both of these ladies were very pleasant. Jordyn and Jesstania so sorry if I misspelled anyone's name. That were both the best help I could have asked for. Jordyns approach and voice sounded so inviting. Jesstanias knowledge and patience to get me a novice at this through to a finished and satisfying goal. I wish Jesstania could be my agent every year thank you.
Date published: 2023-02-18
Rated 5 out of 5 by from So Easy to Follow Been using TurbTax for 3 years now. I'll never go back to doing it myself.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is always amazing! We have used Turbo Tax for many years! I LOVE LOVE LOVE the ability to ask questions along the way from either the easy ?'s or a live agent!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is great and easy! This was very easy and simple to use as well as fast and didn’t require a lot of thinking
Date published: 2023-02-18
Rated 3 out of 5 by from Do Taxes in Person! Turbo Tax continues to be a huge pain when trying to do taxes that are anything other than the very simplest ... no complications like Stocks or Crypto!
Date published: 2023-02-18
Rated 3 out of 5 by from Excellent until the surprise upcharges. Turbo Tax is an excellent experience, right up until the state e-file upcharge. And then doubled-down and added a 40 dollar "service fee" if the customer wants the 20 dollar charge deducted from their refund. This is simply insulting and petty.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Easy Peachy! Love Turbo-tax! Easy to maneuver! I would most definitely come back again next year!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax Is Very Convenient I like Turbo Tax. But I am always uncomfortable about filling in the blanks correctly because this is the government. IRS will certainly let me know if I made a mistake in filing information. The tax laws and explanations feel complicated. And, I did not always understand. I was tempted to take my tax information to a tax preprepared.
Date published: 2023-02-18
Rated 5 out of 5 by from Taxes For Dummies Taxes made easy! Answer a few questions & wha-la! Taxes are done.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12164