TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Live is SO easy! I called for help and got Alicia from Chicago. She was GREAT! She was able to help me quickly and walked me through items to speed up my filing. She didn't make me feel like a fool for not knowing how to do something. Very impressive.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tax Filing Software The process is fairly easy and good side support with questions, except many questions are directed to the robo response and were not helpful.
Date published: 2021-03-28
Rated 5 out of 5 by from Money Saver Great, easy, and reliable. Money saver and time saver for sure!
Date published: 2021-03-28
Rated 4 out of 5 by from Estate Taxes Made Easy I wouldn't use any other program but Turbo Tax to file my taxes. They need to included Rhode Island Estate Tax form(s). This is a definite upgrade must. Rhode Island taxes are difficult and ambiguous at best. I could really use Turbo Tax help to navigate them each year.
Date published: 2021-03-28
Rated 2 out of 5 by from Had a bit of trouble I paid for the premier, but every time I came back to work on my taxes again and I clicked to pick up where I left off, it kept taking me back to the beginning. Also trying to figure out how to get the tax credit for paying taxes to two states in one year was pretty much impossible because you needed information that you would only be able to figure out from seeing the other state return, but you couldn't see the other state return until all taxes were filed. When I asked for help the first time on Turbo Tax, I talked to someone on the phone, they said they would send me a link to help me figure out some of the number, they never sent the link. The second time I called, the person hung up on me and didn't call me back even though they had my number.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome love turbo tax Easy to work through as bad will definitely use again
Date published: 2021-03-28
Rated 5 out of 5 by from TBOED Good responses to queries providing timely assistance.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is #1 Ive been using TurboTax for many years now. They have not let me down.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is incredible!! Super simple to use with step by step instructions. The fix process is incredible... added almost $100 to my refund!
Date published: 2021-03-28
Rated 5 out of 5 by from Great product Simple to use, walks you through the steps very well.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1217
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Live is SO easy! I called for help and got Alicia from Chicago. She was GREAT! She was able to help me quickly and walked me through items to speed up my filing. She didn't make me feel like a fool for not knowing how to do something. Very impressive.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tax Filing Software The process is fairly easy and good side support with questions, except many questions are directed to the robo response and were not helpful.
Date published: 2021-03-28
Rated 5 out of 5 by from Money Saver Great, easy, and reliable. Money saver and time saver for sure!
Date published: 2021-03-28
Rated 4 out of 5 by from Estate Taxes Made Easy I wouldn't use any other program but Turbo Tax to file my taxes. They need to included Rhode Island Estate Tax form(s). This is a definite upgrade must. Rhode Island taxes are difficult and ambiguous at best. I could really use Turbo Tax help to navigate them each year.
Date published: 2021-03-28
Rated 2 out of 5 by from Had a bit of trouble I paid for the premier, but every time I came back to work on my taxes again and I clicked to pick up where I left off, it kept taking me back to the beginning. Also trying to figure out how to get the tax credit for paying taxes to two states in one year was pretty much impossible because you needed information that you would only be able to figure out from seeing the other state return, but you couldn't see the other state return until all taxes were filed. When I asked for help the first time on Turbo Tax, I talked to someone on the phone, they said they would send me a link to help me figure out some of the number, they never sent the link. The second time I called, the person hung up on me and didn't call me back even though they had my number.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome love turbo tax Easy to work through as bad will definitely use again
Date published: 2021-03-28
Rated 5 out of 5 by from TBOED Good responses to queries providing timely assistance.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is #1 Ive been using TurboTax for many years now. They have not let me down.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is incredible!! Super simple to use with step by step instructions. The fix process is incredible... added almost $100 to my refund!
Date published: 2021-03-28
Rated 5 out of 5 by from Great product Simple to use, walks you through the steps very well.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1217