TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
longcustomer23 from
long customer
Turbo tax is easy to use and I have been using them for several years now.
Date published: 2023-02-04
Rated 5 out of 5 by
Susan NJ from
Turbo Tax was extremely helpful when I called!
I spoke with Taneka and she was super helpful and super patient. Her computer knowledge was amazing! I was trying to set up Turbo Tax on a new laptop. I could not have done it without Taneka's help. I'm so thankful for her assistance and patience!!
Date published: 2023-02-04
Rated 2 out of 5 by
Here to Help you Improve from
Turbo Tax falls Short if you have investments
Investment related products such as options didnt import cost basis at all. I worked in the Brokerage field for many years, and this has always been an issue. Yes options are complex, they have Buy/Sell to Open, and Close. Your software doesnt know what to do with those half the time. Also 1256 contracts dont import at all- leading to 3 hours of inputting data. --- fixing this would promote accuracy for your company, and retention
Date published: 2023-02-04
Rated 4 out of 5 by
rlspectrum from
Thanks Turbo!
I was able to get my taxes (federal & state) done...very quickly! Did not get a return but now my taxes are done I can start saving to pay for before the due date.
Date published: 2023-02-04
Rated 5 out of 5 by
Owens1972 from
TurboTax is Awesome
Awesome easy service. Easy steps to follow. Love this site.
Date published: 2023-02-04
Rated 3 out of 5 by
laury86 from
Turbo Tax is good
I much like the free edition better than the deluxe when I had to upgrade to put in my school loan. I had to pay 39 dollars twice to file, thats unfair and unacceptable and I don't believe its right to charge for upgrading and filing. It seems like robbery. The experience left a bad taste in my mouth
Date published: 2023-02-04
Rated 5 out of 5 by
Lisett25 from
Thank God For Turbotax!
I had no idea what I was doing. Turbotax made it simple. I had a question and within a minute I was on the phone with William, a CPA who had 42 years of experience. He was so patient and helped me efficiently.
Date published: 2023-02-04
Rated 5 out of 5 by
Ray_J from
Nice Style, good features.
I have been using Turbo Tax for years, and always received the best returns.
Date published: 2023-02-04
Rated 5 out of 5 by
Ice berg slim1983 from
Awesome turbo tax
Easy to file would recommend turbo tax for others to use
Date published: 2023-02-04
Rated 5 out of 5 by
Sar1209 from
Patient
She took her time and was well organized. She had technical difficulties but she stayed committed to finishing my taxes
All TurboTax® Offerings Reviews - Page 12157
Date published: 2023-02-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
longcustomer23 from
long customer
Turbo tax is easy to use and I have been using them for several years now.
Date published: 2023-02-04
Rated 5 out of 5 by
Susan NJ from
Turbo Tax was extremely helpful when I called!
I spoke with Taneka and she was super helpful and super patient. Her computer knowledge was amazing! I was trying to set up Turbo Tax on a new laptop. I could not have done it without Taneka's help. I'm so thankful for her assistance and patience!!
Date published: 2023-02-04
Rated 2 out of 5 by
Here to Help you Improve from
Turbo Tax falls Short if you have investments
Investment related products such as options didnt import cost basis at all. I worked in the Brokerage field for many years, and this has always been an issue. Yes options are complex, they have Buy/Sell to Open, and Close. Your software doesnt know what to do with those half the time. Also 1256 contracts dont import at all- leading to 3 hours of inputting data. --- fixing this would promote accuracy for your company, and retention
Date published: 2023-02-04
Rated 4 out of 5 by
rlspectrum from
Thanks Turbo!
I was able to get my taxes (federal & state) done...very quickly! Did not get a return but now my taxes are done I can start saving to pay for before the due date.
Date published: 2023-02-04
Rated 5 out of 5 by
Owens1972 from
TurboTax is Awesome
Awesome easy service. Easy steps to follow. Love this site.
Date published: 2023-02-04
Rated 3 out of 5 by
laury86 from
Turbo Tax is good
I much like the free edition better than the deluxe when I had to upgrade to put in my school loan. I had to pay 39 dollars twice to file, thats unfair and unacceptable and I don't believe its right to charge for upgrading and filing. It seems like robbery. The experience left a bad taste in my mouth
Date published: 2023-02-04
Rated 5 out of 5 by
Lisett25 from
Thank God For Turbotax!
I had no idea what I was doing. Turbotax made it simple. I had a question and within a minute I was on the phone with William, a CPA who had 42 years of experience. He was so patient and helped me efficiently.
Date published: 2023-02-04
Rated 5 out of 5 by
Ray_J from
Nice Style, good features.
I have been using Turbo Tax for years, and always received the best returns.
Date published: 2023-02-04
Rated 5 out of 5 by
Ice berg slim1983 from
Awesome turbo tax
Easy to file would recommend turbo tax for others to use
Date published: 2023-02-04
Rated 5 out of 5 by
Sar1209 from
Patient
She took her time and was well organized. She had technical difficulties but she stayed committed to finishing my taxes
All TurboTax® Offerings Reviews - Page 12157
Date published: 2023-02-04