TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from QUICK, EASY, ACCURATE. GREAT! GOT MY MAXIMUM REFUND, WHERE OTHER SITES SAID I WOULD OWE..
Date published: 2021-02-16
Rated 4 out of 5 by from Good once it worked We had a lot of trouble getting state (Nebraska) to load and actually work. It took some work to remove (other) copies, and it took about 3 hours to finally get them cleaned off the computer. However, once down, all went well!
Date published: 2021-02-16
Rated 1 out of 5 by from Very unhappy this year Lacking info on 2020 Cares Act is unacceptable to me. Also, every year the fees to file get higher. In a year when we struggle with COVID issues and we need our refunds, its $50 to pay using your refund, on top of the fee you already charge. I can't afford $140 out of my return which is already $500 short because you did not have the info on Cares Act and I now have to file an amended return.
Date published: 2021-02-16
Rated 5 out of 5 by from Simple and Easy Their turbotax experts gave me all the answers i needed and made it easy to understand. Will be continuing to use them for the future
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is user friendly My experience with Turbo Tax was good. It is very user friendly!
Date published: 2021-02-16
Rated 5 out of 5 by from Do it your-self EASY! Fast Easy. Spot on! Got it all done with no problems. Thank you Turbo Tax!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax helps with everything Evelyn called me right away and I sure appreciated it!!!
Date published: 2021-02-16
Rated 2 out of 5 by from Pay close attention to filing plan!!! Charges are hidden and easily missed until the end. Used standard deduction with only W2’s and 1099R, still ended up being charged $70. Was initially charged $80, applied $20 coupon code, but they changed price, so what looked like a $20 discount was only $10. There is an additional $40 charge if you want to pay service fees with tax refund.
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME IT IS EASY TO USE AND VERY THOROUGH FOR ANYONE TO USE
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to Navigate Simply, TurboTax (2020 version) is seamless in all ways. Already pre-populated COVID-19 Tax breaks and ready to provided the biggest refund tailored as possible.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from QUICK, EASY, ACCURATE. GREAT! GOT MY MAXIMUM REFUND, WHERE OTHER SITES SAID I WOULD OWE..
Date published: 2021-02-16
Rated 4 out of 5 by from Good once it worked We had a lot of trouble getting state (Nebraska) to load and actually work. It took some work to remove (other) copies, and it took about 3 hours to finally get them cleaned off the computer. However, once down, all went well!
Date published: 2021-02-16
Rated 1 out of 5 by from Very unhappy this year Lacking info on 2020 Cares Act is unacceptable to me. Also, every year the fees to file get higher. In a year when we struggle with COVID issues and we need our refunds, its $50 to pay using your refund, on top of the fee you already charge. I can't afford $140 out of my return which is already $500 short because you did not have the info on Cares Act and I now have to file an amended return.
Date published: 2021-02-16
Rated 5 out of 5 by from Simple and Easy Their turbotax experts gave me all the answers i needed and made it easy to understand. Will be continuing to use them for the future
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is user friendly My experience with Turbo Tax was good. It is very user friendly!
Date published: 2021-02-16
Rated 5 out of 5 by from Do it your-self EASY! Fast Easy. Spot on! Got it all done with no problems. Thank you Turbo Tax!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax helps with everything Evelyn called me right away and I sure appreciated it!!!
Date published: 2021-02-16
Rated 2 out of 5 by from Pay close attention to filing plan!!! Charges are hidden and easily missed until the end. Used standard deduction with only W2’s and 1099R, still ended up being charged $70. Was initially charged $80, applied $20 coupon code, but they changed price, so what looked like a $20 discount was only $10. There is an additional $40 charge if you want to pay service fees with tax refund.
Date published: 2021-02-16
Rated 5 out of 5 by from AWESOME IT IS EASY TO USE AND VERY THOROUGH FOR ANYONE TO USE
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to Navigate Simply, TurboTax (2020 version) is seamless in all ways. Already pre-populated COVID-19 Tax breaks and ready to provided the biggest refund tailored as possible.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12156