TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
DawnSpence from
Love TurboTax
Very user friendly and customer service friendly too!
Date published: 2021-02-18
Rated 4 out of 5 by
Tarheel Neil from
Works well. Easier than doing it by hand.
Program works slower than I'd like, but is effective. E-file works like a charm and usually gets IRS results fairly quickly.
Date published: 2021-02-18
Rated 5 out of 5 by
Debbielb13 from
TurboTax is aweseom
So easy to understand and do! Self-explanatory and fast.
Date published: 2021-02-18
Rated 5 out of 5 by
Grandma Ginny from
Turbo Tax inspires confidence
After many years of using Turbotax to file, I continue to feel confident that I am getting the best possible assistance in filing my own taxes. I have never regretted my choice of online tax preparation.
Date published: 2021-02-18
Rated 5 out of 5 by
beis77 from
Taxes made easy!
very straight forward and user friendly, and I appreciate that it puts me in the drivers seat of doing my taxes vs. having to rely on someone else to do them. Thanks much!
Date published: 2021-02-18
Rated 5 out of 5 by
sylhook from
great experience
Was easy and the person who assisted my via chat walked me through with great competency
Date published: 2021-02-18
Rated 5 out of 5 by
Ava Maria from
Great!
Do not feel like I should have to do this review to continue filing my taxes. Product is user friendly.
Date published: 2021-02-18
Rated 4 out of 5 by
NC Girl from
Overall, solid, reliable product.
I used the premier product. It seemed to handle my finances very well...some pension income and investments. Most questions were clear, sometimes I dont understand the "tax terms" and explanations were usually helpful. Free advice was pretty good, not sure if it is a blog or TT rep. I love the ability to save your work and option to go back and look at completed entries. Finalizing the documents and arranging for E filing and paying/getting refund is great! Will use the program again. Thank you
Date published: 2021-02-18
Rated 3 out of 5 by
Kayuta from
Turbotax has changed
Help section has declined severely in quality. I couldn't access the help I needed as easily as I could in past years with the Deluxe edition.
Date published: 2021-02-18
Rated 5 out of 5 by
null from
Turbo Tax is a great way to do taxes
I believe it was Falishia who guided me through my tax return and she was very helpful and patient with me. Anyone who gets her on the line for help will be very happy with the service.
All TurboTax® Offerings Reviews - Page 12148
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
DawnSpence from
Love TurboTax
Very user friendly and customer service friendly too!
Date published: 2021-02-18
Rated 4 out of 5 by
Tarheel Neil from
Works well. Easier than doing it by hand.
Program works slower than I'd like, but is effective. E-file works like a charm and usually gets IRS results fairly quickly.
Date published: 2021-02-18
Rated 5 out of 5 by
Debbielb13 from
TurboTax is aweseom
So easy to understand and do! Self-explanatory and fast.
Date published: 2021-02-18
Rated 5 out of 5 by
Grandma Ginny from
Turbo Tax inspires confidence
After many years of using Turbotax to file, I continue to feel confident that I am getting the best possible assistance in filing my own taxes. I have never regretted my choice of online tax preparation.
Date published: 2021-02-18
Rated 5 out of 5 by
beis77 from
Taxes made easy!
very straight forward and user friendly, and I appreciate that it puts me in the drivers seat of doing my taxes vs. having to rely on someone else to do them. Thanks much!
Date published: 2021-02-18
Rated 5 out of 5 by
sylhook from
great experience
Was easy and the person who assisted my via chat walked me through with great competency
Date published: 2021-02-18
Rated 5 out of 5 by
Ava Maria from
Great!
Do not feel like I should have to do this review to continue filing my taxes. Product is user friendly.
Date published: 2021-02-18
Rated 4 out of 5 by
NC Girl from
Overall, solid, reliable product.
I used the premier product. It seemed to handle my finances very well...some pension income and investments. Most questions were clear, sometimes I dont understand the "tax terms" and explanations were usually helpful. Free advice was pretty good, not sure if it is a blog or TT rep. I love the ability to save your work and option to go back and look at completed entries. Finalizing the documents and arranging for E filing and paying/getting refund is great! Will use the program again. Thank you
Date published: 2021-02-18
Rated 3 out of 5 by
Kayuta from
Turbotax has changed
Help section has declined severely in quality. I couldn't access the help I needed as easily as I could in past years with the Deluxe edition.
Date published: 2021-02-18
Rated 5 out of 5 by
null from
Turbo Tax is a great way to do taxes
I believe it was Falishia who guided me through my tax return and she was very helpful and patient with me. Anyone who gets her on the line for help will be very happy with the service.
All TurboTax® Offerings Reviews - Page 12148
Date published: 2021-02-18