TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from You should feel bad Quit raising the price for a service that doesn't increase in cost to run.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME JOB TURBO TAX, THANK YOU CAMERON I WAS SHOWN HOW TO USE TOOLS AND DELETE AN ITEM NOT BEING NEEDED OR USED. AWESOME JOB CAMERON, THANK YOU
Date published: 2022-02-27
Rated 3 out of 5 by from Going down. Used this service for many years. This year it was going to erase my State if i didn't pay to e-file. Normaly i print State and mail with my payment, this time i had to pay extra.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Turbo tax is the best anytime I was having trouble they was there to help
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is Awesome ! Very user friendlily , it can not get any easier than Turbotax
Date published: 2022-02-27
Rated 5 out of 5 by from super easy to use my taxes were super easy to do. i was finished within 30 minutes. fast and super easy. step by step instructions. i will definitely use turbo tax again.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to us. Great title for doing taxes. Easy to use. Asks all the right questions. doesn't take alot of time to file. Makes doing taxes a breeze. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo is Great! Easy to use and helps educate on areas of tax that are new and up and coming.
Date published: 2022-02-27
Rated 2 out of 5 by from TurboTax used to be awesome The whole thing with depositing my tax return into a Credit Karma debit card account was confusing and unpleasant. When I first went through filling out my taxes this year with TurboTax, I could have swore my only option to receive my refund was to create this Credit Karma debit card account, so I begrudgingly did so. Then a little time passed before I finalized everything, signed my forms and transmitted them. During that process, I noticed for the first time that there now was an option to have my return direct deposited into my checking account. I don't remember seeing that earlier and I was looking for that option. Who needs another checking (debit card) account just to receive their tax return. That is an automatic hit on my credit rating. Also, every year the claim of filing for free with TurboTax seems more laughable. The fees for filing are more and more every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Online is GREAT! Turbo Tax Online is fairly easy and straight forward but not very easy to download tax forms. Also the MarketPlace for health insurance section is a bit confusing. I have health coverage through my job but I didn't 'purchase' it. The only options given are 'Yes I purchased insurance' or 'No I didn't and I was not insured'. If this section is meant for unemployed, self-employed or for people who's employer doesn't provide health insurance, then a statement or notice needs to be added for clarification. Otherwise.....it's great!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from You should feel bad Quit raising the price for a service that doesn't increase in cost to run.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME JOB TURBO TAX, THANK YOU CAMERON I WAS SHOWN HOW TO USE TOOLS AND DELETE AN ITEM NOT BEING NEEDED OR USED. AWESOME JOB CAMERON, THANK YOU
Date published: 2022-02-27
Rated 3 out of 5 by from Going down. Used this service for many years. This year it was going to erase my State if i didn't pay to e-file. Normaly i print State and mail with my payment, this time i had to pay extra.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Turbo tax is the best anytime I was having trouble they was there to help
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is Awesome ! Very user friendlily , it can not get any easier than Turbotax
Date published: 2022-02-27
Rated 5 out of 5 by from super easy to use my taxes were super easy to do. i was finished within 30 minutes. fast and super easy. step by step instructions. i will definitely use turbo tax again.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to us. Great title for doing taxes. Easy to use. Asks all the right questions. doesn't take alot of time to file. Makes doing taxes a breeze. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo is Great! Easy to use and helps educate on areas of tax that are new and up and coming.
Date published: 2022-02-27
Rated 2 out of 5 by from TurboTax used to be awesome The whole thing with depositing my tax return into a Credit Karma debit card account was confusing and unpleasant. When I first went through filling out my taxes this year with TurboTax, I could have swore my only option to receive my refund was to create this Credit Karma debit card account, so I begrudgingly did so. Then a little time passed before I finalized everything, signed my forms and transmitted them. During that process, I noticed for the first time that there now was an option to have my return direct deposited into my checking account. I don't remember seeing that earlier and I was looking for that option. Who needs another checking (debit card) account just to receive their tax return. That is an automatic hit on my credit rating. Also, every year the claim of filing for free with TurboTax seems more laughable. The fees for filing are more and more every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Online is GREAT! Turbo Tax Online is fairly easy and straight forward but not very easy to download tax forms. Also the MarketPlace for health insurance section is a bit confusing. I have health coverage through my job but I didn't 'purchase' it. The only options given are 'Yes I purchased insurance' or 'No I didn't and I was not insured'. If this section is meant for unemployed, self-employed or for people who's employer doesn't provide health insurance, then a statement or notice needs to be added for clarification. Otherwise.....it's great!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12144