TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from worse experience filing taxes so far this whole process for me has been pushed back and forth and forwarded, hung up on and a whole lot of Reps that have no clue as to what they are doing. My taxes have been rejected so far 3 times and not really sure yet if it will be a 4th. noone really wants to help you and if they do they are unfamiliar as I am with what to do and the rejection codes. All i want to do at this point is have my money refunded and walk into a place that can just get the taxes done for me because this was super frustrating.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was a great experience Turbo tax is easy and gets me a great refund,recommend it to all
Date published: 2021-02-24
Rated 5 out of 5 by from you guys are GREAT very straight forward and very helpful, help is always just a click away
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made filing very easy Easy to use software. Automatic tax form checking helped me file an accurate review by myself and saved me filing fees.
Date published: 2021-02-24
Rated 2 out of 5 by from Not so user friendly for viewing previous returns I was unable to view my AGI on Turbo Tax from last year even though I used Turbo Tax to file last year. I had to go through the IRS to get that information and ultimately will need to file by mail. After using TurboTax my submission of taxes was rejected several. times. It was not a pleasant experience. I should have gone to H&R block and had someone do it for me.
Date published: 2021-02-24
Rated 3 out of 5 by from Easy but Expensive It was easy. But i dont appreciate all the sales tactics while filing/
Date published: 2021-02-24
Rated 5 out of 5 by from no bs got me 3789 more than HRB turbo tax is f-ing easy this is the most self safficant app i have ever used they got me back my entire tax credit and child tax (some) also my stimulas 1 and 2 that never showed for me till now thank you turbo tax i willlllll be seeing you next year as well
Date published: 2021-02-24
Rated 1 out of 5 by from I hate Turbo Tax I hate Turbo Tax so much and if it wasn't for the fact that I have used them in the past then I would have used any other method. There are SO MANY fees. Their "experts" are very nice people but essentially useless. Just pay a real professional a few hundred to file your taxes with confidence.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax is awesome, its plain simple and easy to use, its simple it saves time and money im grateful for turbo tax thank you i appreciate you guys
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - Fast & Easy I am a first time user of Turbo Tax and a first time user/filer on-line. Very enjoyable experience with the TT program.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from worse experience filing taxes so far this whole process for me has been pushed back and forth and forwarded, hung up on and a whole lot of Reps that have no clue as to what they are doing. My taxes have been rejected so far 3 times and not really sure yet if it will be a 4th. noone really wants to help you and if they do they are unfamiliar as I am with what to do and the rejection codes. All i want to do at this point is have my money refunded and walk into a place that can just get the taxes done for me because this was super frustrating.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was a great experience Turbo tax is easy and gets me a great refund,recommend it to all
Date published: 2021-02-24
Rated 5 out of 5 by from you guys are GREAT very straight forward and very helpful, help is always just a click away
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made filing very easy Easy to use software. Automatic tax form checking helped me file an accurate review by myself and saved me filing fees.
Date published: 2021-02-24
Rated 2 out of 5 by from Not so user friendly for viewing previous returns I was unable to view my AGI on Turbo Tax from last year even though I used Turbo Tax to file last year. I had to go through the IRS to get that information and ultimately will need to file by mail. After using TurboTax my submission of taxes was rejected several. times. It was not a pleasant experience. I should have gone to H&R block and had someone do it for me.
Date published: 2021-02-24
Rated 3 out of 5 by from Easy but Expensive It was easy. But i dont appreciate all the sales tactics while filing/
Date published: 2021-02-24
Rated 5 out of 5 by from no bs got me 3789 more than HRB turbo tax is f-ing easy this is the most self safficant app i have ever used they got me back my entire tax credit and child tax (some) also my stimulas 1 and 2 that never showed for me till now thank you turbo tax i willlllll be seeing you next year as well
Date published: 2021-02-24
Rated 1 out of 5 by from I hate Turbo Tax I hate Turbo Tax so much and if it wasn't for the fact that I have used them in the past then I would have used any other method. There are SO MANY fees. Their "experts" are very nice people but essentially useless. Just pay a real professional a few hundred to file your taxes with confidence.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax is awesome, its plain simple and easy to use, its simple it saves time and money im grateful for turbo tax thank you i appreciate you guys
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - Fast & Easy I am a first time user of Turbo Tax and a first time user/filer on-line. Very enjoyable experience with the TT program.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12141