TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My Turbo tax agent was awesome!!! I was having some problems with some forms but the agent help me soo much! What a stress relief. I recommended all the way.
Date published: 2021-02-24
Rated 5 out of 5 by from Helpful I didn't get a refund but I fill they are correct.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy step by step process It was so easy. It walks your through step by step.
Date published: 2021-02-24
Rated 4 out of 5 by from I've used Turbo Tax for several years Did not like that I didn't get a copy of my return this year, or I missed the option to see or print it.
Date published: 2021-02-24
Rated 5 out of 5 by from Loved it then and love it now. Turbotax makes taxes easy. All of my tax forms imported and information transfer from previous returns make preparing tax return a breeze. Love it!
Date published: 2021-02-24
Rated 5 out of 5 by from EASY PEASY WITH TURBOTAX I do not know how long Turbo Tax has been around , but I should have been using it years ago.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is thorough I have been using TT ever since I retired back in 2011. I was an Enrolled Agent and had my own business. I appreciate all that TT does for me when filing my own returns. This year I especially appreciated the help I received from Fernando.
Date published: 2021-02-24
Rated 5 out of 5 by from Yes I love to file my taxes with turbo tax it a awesome place to do my taxes.I am really excited to have you guys file my return thank you guys so much.
Date published: 2021-02-24
Rated 2 out of 5 by from Some might find this amusing... Too many errors. Required manually revisiting different areas back and forth to resolve numerous issues.. Example 1: Take tax deferred then go back and it says you don't qualify because you are getting a refund ( which is due to taking tax deferral) then blanks it out on work sheet but it still remains hidden on the real tax form. I could not electronically file due to this error. Since I didn't pay the extra $90 for live help had to rely on google to find out I had to manually delete the 0's to "blank" in the review section which literally takes you to a real tax form to manually enter the non numbers.... IRA ineligible contribution...lets not even go there...Yes this was after I paid for the fun... Oh the TurboTax help bot suggested wiping it all out and starting over LOL
Date published: 2021-02-24
Rated 5 out of 5 by from Super Easy This is the 3rd time I've used turbotax. Very easy to understand, a fairly quick and painless process.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Turbo tax agent was awesome!!! I was having some problems with some forms but the agent help me soo much! What a stress relief. I recommended all the way.
Date published: 2021-02-24
Rated 5 out of 5 by from Helpful I didn't get a refund but I fill they are correct.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy step by step process It was so easy. It walks your through step by step.
Date published: 2021-02-24
Rated 4 out of 5 by from I've used Turbo Tax for several years Did not like that I didn't get a copy of my return this year, or I missed the option to see or print it.
Date published: 2021-02-24
Rated 5 out of 5 by from Loved it then and love it now. Turbotax makes taxes easy. All of my tax forms imported and information transfer from previous returns make preparing tax return a breeze. Love it!
Date published: 2021-02-24
Rated 5 out of 5 by from EASY PEASY WITH TURBOTAX I do not know how long Turbo Tax has been around , but I should have been using it years ago.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is thorough I have been using TT ever since I retired back in 2011. I was an Enrolled Agent and had my own business. I appreciate all that TT does for me when filing my own returns. This year I especially appreciated the help I received from Fernando.
Date published: 2021-02-24
Rated 5 out of 5 by from Yes I love to file my taxes with turbo tax it a awesome place to do my taxes.I am really excited to have you guys file my return thank you guys so much.
Date published: 2021-02-24
Rated 2 out of 5 by from Some might find this amusing... Too many errors. Required manually revisiting different areas back and forth to resolve numerous issues.. Example 1: Take tax deferred then go back and it says you don't qualify because you are getting a refund ( which is due to taking tax deferral) then blanks it out on work sheet but it still remains hidden on the real tax form. I could not electronically file due to this error. Since I didn't pay the extra $90 for live help had to rely on google to find out I had to manually delete the 0's to "blank" in the review section which literally takes you to a real tax form to manually enter the non numbers.... IRA ineligible contribution...lets not even go there...Yes this was after I paid for the fun... Oh the TurboTax help bot suggested wiping it all out and starting over LOL
Date published: 2021-02-24
Rated 5 out of 5 by from Super Easy This is the 3rd time I've used turbotax. Very easy to understand, a fairly quick and painless process.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12129