TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is the best Love turbo tax and will always use it. It is easy to understand and goes step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax worked wonders Karyn saw professional and super friendly. Answered all our questions and waked us through the process. Couldn’t have asked for a better representative.
Date published: 2021-02-23
Rated 1 out of 5 by from Asked the same questions repeatedly In the past TurboTax has worked well, but this year it took ten times as long because it kept resetting and then asking me the same questions over and over.
Date published: 2021-02-23
Rated 4 out of 5 by from Love it but it could use some minor tweaks! I have been using Turbo Tax for eight years now and it is fairly simple to use. There were two things that really annoyed me this year however. When it logs you out and you go back in to resume data entry, it should take you to the exact spot that you left off. Instead it keeps having me review the same basic personal info each time. Also, I made a mistake in an entry which then prompted me to enter all kinds of other info. When I realized my mistake, I went back and corrected it, assuming that the other prompts would go away. They didn't. The only way to get the system to correct itself was to clear all of my data and re-enter everything! That was extremely annoying.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome Turbo tax makes filing easy to understand. Been using for many years now.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I was happy to get the upgrade for free. I was able to talk to a tax expert
Date published: 2021-02-23
Rated 5 out of 5 by from I mess with it It was easy like always. idk what else to write so i really font like this part
Date published: 2021-02-23
Rated 5 out of 5 by from Good Customer Service Turbo Tax expert was really good. He helped us with our filing issues.
Date published: 2021-02-23
Rated 3 out of 5 by from Needs work My tax expert is extremely helpful so I will give her a 5 stars right away. However the experience from the side of the user is lacking. If you are someone who understands taxes but looking for an outsiders help this will frustrate you. You are not able to see any questions/forms they are filling out on your behalf. At the end you only get the basic information filled out and not any details you could add subtract from. If you are looking for no information shared with you till the end and someone doing it for you. This is for you.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent service Very easy to use. They explain every situation clearly
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is the best Love turbo tax and will always use it. It is easy to understand and goes step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax worked wonders Karyn saw professional and super friendly. Answered all our questions and waked us through the process. Couldn’t have asked for a better representative.
Date published: 2021-02-23
Rated 1 out of 5 by from Asked the same questions repeatedly In the past TurboTax has worked well, but this year it took ten times as long because it kept resetting and then asking me the same questions over and over.
Date published: 2021-02-23
Rated 4 out of 5 by from Love it but it could use some minor tweaks! I have been using Turbo Tax for eight years now and it is fairly simple to use. There were two things that really annoyed me this year however. When it logs you out and you go back in to resume data entry, it should take you to the exact spot that you left off. Instead it keeps having me review the same basic personal info each time. Also, I made a mistake in an entry which then prompted me to enter all kinds of other info. When I realized my mistake, I went back and corrected it, assuming that the other prompts would go away. They didn't. The only way to get the system to correct itself was to clear all of my data and re-enter everything! That was extremely annoying.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome Turbo tax makes filing easy to understand. Been using for many years now.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I was happy to get the upgrade for free. I was able to talk to a tax expert
Date published: 2021-02-23
Rated 5 out of 5 by from I mess with it It was easy like always. idk what else to write so i really font like this part
Date published: 2021-02-23
Rated 5 out of 5 by from Good Customer Service Turbo Tax expert was really good. He helped us with our filing issues.
Date published: 2021-02-23
Rated 3 out of 5 by from Needs work My tax expert is extremely helpful so I will give her a 5 stars right away. However the experience from the side of the user is lacking. If you are someone who understands taxes but looking for an outsiders help this will frustrate you. You are not able to see any questions/forms they are filling out on your behalf. At the end you only get the basic information filled out and not any details you could add subtract from. If you are looking for no information shared with you till the end and someone doing it for you. This is for you.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent service Very easy to use. They explain every situation clearly
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12128