TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is awesome and so easy! It was really easy and explained everything in a way I understood
Date published: 2023-02-19
Rated 1 out of 5 by from Disingenuous They attract you with free filing but never ends up free. You can rearrange your life to avoid having to have complicated taxes, but it will NEVER forget you had to file a weird form once and force you to file it every time even when you haven't received that form in years. They constantly try to upsell you multiple times throughout the process, until finally forcing you at the end to upgrade or you won't be allowed to file after you are all done. The new "race mode" timer is a slap in the face as well, congratulating you on finishing quickly, before you have even finished and run into all these errors you have to fix after it finished timing you.
Date published: 2023-02-19
Rated 5 out of 5 by from fast and easy easy to understand,experience,fast and a pleasure to use
Date published: 2023-02-19
Rated 4 out of 5 by from Turbotax is good Turbotax is good but I feel the charges are a little high now. They used to be quite low compared to Tax Offices and other services but now they seem too high.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is great even though taxes suck Turbo Tax is great, and it makes the process easy every year.
Date published: 2023-02-19
Rated 5 out of 5 by from im very happy. easy to use. inexpensive to use. safe to use. very fast. im very happy. god bless turbo tax
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax was very easy to use Turbo tax was wonderful, easy to use, and walked me through every step. We will be using again next year.
Date published: 2023-02-19
Rated 4 out of 5 by from Great experience overall! My 4-star review would have been 5 stars if communication were a bit better about the Form 8960 issue. However, I realize these issues arise with the IRS. Overall my experience was excellent.
Date published: 2023-02-19
Rated 4 out of 5 by from Good I have been using Turbo Tax for the past years and so far everything has been good so I will keep using them to file taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from By far, the best customer service experience! Martine M. She knew exactly what I needed help with. She helped me with it. She guided me through it, and she stayed with me all the way into the end. I appreciate it.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome and so easy! It was really easy and explained everything in a way I understood
Date published: 2023-02-19
Rated 1 out of 5 by from Disingenuous They attract you with free filing but never ends up free. You can rearrange your life to avoid having to have complicated taxes, but it will NEVER forget you had to file a weird form once and force you to file it every time even when you haven't received that form in years. They constantly try to upsell you multiple times throughout the process, until finally forcing you at the end to upgrade or you won't be allowed to file after you are all done. The new "race mode" timer is a slap in the face as well, congratulating you on finishing quickly, before you have even finished and run into all these errors you have to fix after it finished timing you.
Date published: 2023-02-19
Rated 5 out of 5 by from fast and easy easy to understand,experience,fast and a pleasure to use
Date published: 2023-02-19
Rated 4 out of 5 by from Turbotax is good Turbotax is good but I feel the charges are a little high now. They used to be quite low compared to Tax Offices and other services but now they seem too high.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is great even though taxes suck Turbo Tax is great, and it makes the process easy every year.
Date published: 2023-02-19
Rated 5 out of 5 by from im very happy. easy to use. inexpensive to use. safe to use. very fast. im very happy. god bless turbo tax
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax was very easy to use Turbo tax was wonderful, easy to use, and walked me through every step. We will be using again next year.
Date published: 2023-02-19
Rated 4 out of 5 by from Great experience overall! My 4-star review would have been 5 stars if communication were a bit better about the Form 8960 issue. However, I realize these issues arise with the IRS. Overall my experience was excellent.
Date published: 2023-02-19
Rated 4 out of 5 by from Good I have been using Turbo Tax for the past years and so far everything has been good so I will keep using them to file taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from By far, the best customer service experience! Martine M. She knew exactly what I needed help with. She helped me with it. She guided me through it, and she stayed with me all the way into the end. I appreciate it.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12128