TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from This not a free way to do income tax. Why do I have to do this review to finish my income tax????
Date published: 2022-02-16
Rated 1 out of 5 by from So many issues this year I was so not happy this year. I had more software issues and loops than I have ever had. I had to call support 3 times and finally had someone help me through it. But even they kept getting stuck. Not happy. Won't be using next year.
Date published: 2022-02-16
Rated 3 out of 5 by from it is hard to change to new computer I have a computer that is on its last leg. i bought a new laptop. but getting on your site from it is a problem, and i can't use the new laptop. it is a pain in the butt
Date published: 2022-02-16
Rated 5 out of 5 by from Extremly easy to use Didn't require any help and was able to do all the work by myself, in the comfort of my own home.
Date published: 2022-02-16
Rated 2 out of 5 by from Not like it used to be Worst experience using this service in the ten years I have used it. Was charged twice for one state return, it is not user friendly like it used to be, I will not be using this service next year
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Very good it was a great experience and it was easy full service Mary helped me out very well thanks
Date published: 2022-02-16
Rated 5 out of 5 by from Piece of Cake! It was easy peasy. I'd use them again in the future!
Date published: 2022-02-16
Rated 3 out of 5 by from I love turbo tax but.... I been using turbo for years for my taxes and I do my friends and family taxes, its very easy to use and I've never had a issue. My only complaint is it seems the price keeps going up and they push adding extra add-ons.. other than that turbo tax is definitely my go too
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome My experience with Turbo Tax is great they are very helpful
Date published: 2022-02-16
Rated 5 out of 5 by from easy and quick to use it was an easy format to follow , I had no trouble understanding what was being asked for
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from This not a free way to do income tax. Why do I have to do this review to finish my income tax????
Date published: 2022-02-16
Rated 1 out of 5 by from So many issues this year I was so not happy this year. I had more software issues and loops than I have ever had. I had to call support 3 times and finally had someone help me through it. But even they kept getting stuck. Not happy. Won't be using next year.
Date published: 2022-02-16
Rated 3 out of 5 by from it is hard to change to new computer I have a computer that is on its last leg. i bought a new laptop. but getting on your site from it is a problem, and i can't use the new laptop. it is a pain in the butt
Date published: 2022-02-16
Rated 5 out of 5 by from Extremly easy to use Didn't require any help and was able to do all the work by myself, in the comfort of my own home.
Date published: 2022-02-16
Rated 2 out of 5 by from Not like it used to be Worst experience using this service in the ten years I have used it. Was charged twice for one state return, it is not user friendly like it used to be, I will not be using this service next year
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Very good it was a great experience and it was easy full service Mary helped me out very well thanks
Date published: 2022-02-16
Rated 5 out of 5 by from Piece of Cake! It was easy peasy. I'd use them again in the future!
Date published: 2022-02-16
Rated 3 out of 5 by from I love turbo tax but.... I been using turbo for years for my taxes and I do my friends and family taxes, its very easy to use and I've never had a issue. My only complaint is it seems the price keeps going up and they push adding extra add-ons.. other than that turbo tax is definitely my go too
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome My experience with Turbo Tax is great they are very helpful
Date published: 2022-02-16
Rated 5 out of 5 by from easy and quick to use it was an easy format to follow , I had no trouble understanding what was being asked for
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12126