TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
chico005 from
Turbo tax 2021
I've used this product for the last 6 years it's easy to do your taxes.
Date published: 2022-03-24
Rated 3 out of 5 by
JRS299 from
My first year to use.
Confusing instructions at times. Location of data in forms was different. Support was non-existant.
Date published: 2022-03-24
Rated 5 out of 5 by
Aerocast from
TurboTax is SO great!
TurboTax is very thorough & great to be able to work with a tax expert as needed. I did & Susan was fantastic!!!!
Date published: 2022-03-24
Rated 5 out of 5 by
Crk0 from
Love
Fantastic and easy to use. Very grateful for this service
Date published: 2022-03-24
Rated 5 out of 5 by
DanC20 from
Turbo Tax is the best!
First time using this product after utilizing pay tax preparer for the past 15 years. Process was easy and am confident in the accuracy of my return having assured proper return.
Date published: 2022-03-24
Rated 5 out of 5 by
Lyndepello from
Surprisingly easy
The representative name Dawn was super friendly and informative with a wealth of experience.
Date published: 2022-03-24
Rated 3 out of 5 by
Rusty scupper from
Turbo tax
I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by
JAJA123456 from
A Great Tool
The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by
SI416 from
Easy To Use
Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by
MoeeMO from
Awesome!!!
Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
All TurboTax® Offerings Reviews - Page 12114
Date published: 2022-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
chico005 from
Turbo tax 2021
I've used this product for the last 6 years it's easy to do your taxes.
Date published: 2022-03-24
Rated 3 out of 5 by
JRS299 from
My first year to use.
Confusing instructions at times. Location of data in forms was different. Support was non-existant.
Date published: 2022-03-24
Rated 5 out of 5 by
Aerocast from
TurboTax is SO great!
TurboTax is very thorough & great to be able to work with a tax expert as needed. I did & Susan was fantastic!!!!
Date published: 2022-03-24
Rated 5 out of 5 by
Crk0 from
Love
Fantastic and easy to use. Very grateful for this service
Date published: 2022-03-24
Rated 5 out of 5 by
DanC20 from
Turbo Tax is the best!
First time using this product after utilizing pay tax preparer for the past 15 years. Process was easy and am confident in the accuracy of my return having assured proper return.
Date published: 2022-03-24
Rated 5 out of 5 by
Lyndepello from
Surprisingly easy
The representative name Dawn was super friendly and informative with a wealth of experience.
Date published: 2022-03-24
Rated 3 out of 5 by
Rusty scupper from
Turbo tax
I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by
JAJA123456 from
A Great Tool
The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by
SI416 from
Easy To Use
Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by
MoeeMO from
Awesome!!!
Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
All TurboTax® Offerings Reviews - Page 12114
Date published: 2022-03-24