TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax 2021 I've used this product for the last 6 years it's easy to do your taxes.
Date published: 2022-03-24
Rated 3 out of 5 by from My first year to use. Confusing instructions at times. Location of data in forms was different. Support was non-existant.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is SO great! TurboTax is very thorough & great to be able to work with a tax expert as needed. I did & Susan was fantastic!!!!
Date published: 2022-03-24
Rated 5 out of 5 by from Love Fantastic and easy to use. Very grateful for this service
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is the best! First time using this product after utilizing pay tax preparer for the past 15 years. Process was easy and am confident in the accuracy of my return having assured proper return.
Date published: 2022-03-24
Rated 5 out of 5 by from Surprisingly easy The representative name Dawn was super friendly and informative with a wealth of experience.
Date published: 2022-03-24
Rated 3 out of 5 by from Turbo tax I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from A Great Tool The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy To Use Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome!!! Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 12114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax 2021 I've used this product for the last 6 years it's easy to do your taxes.
Date published: 2022-03-24
Rated 3 out of 5 by from My first year to use. Confusing instructions at times. Location of data in forms was different. Support was non-existant.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is SO great! TurboTax is very thorough & great to be able to work with a tax expert as needed. I did & Susan was fantastic!!!!
Date published: 2022-03-24
Rated 5 out of 5 by from Love Fantastic and easy to use. Very grateful for this service
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is the best! First time using this product after utilizing pay tax preparer for the past 15 years. Process was easy and am confident in the accuracy of my return having assured proper return.
Date published: 2022-03-24
Rated 5 out of 5 by from Surprisingly easy The representative name Dawn was super friendly and informative with a wealth of experience.
Date published: 2022-03-24
Rated 3 out of 5 by from Turbo tax I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from A Great Tool The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy To Use Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome!!! Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 12114