TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax is resting on past performance I missed out on $3k from federal due to the child tax credit and how turbotax didn't handle it. I went through all the questions it gave me and gave all the info it asked for. Lucky for me the IRS said i had an error and sent me the rest. I could have gotten that refund sooner Turbo Tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax worked well - no issues Walked through forms and made e-file refund/payment easy.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome service! Denise was incredible. There were a few unique concerns with our taxes this year and she seamlessly walked us through the process.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO IS EXCELLENT VERY EASY AND FAST ACCURATE SERVICE I RECOMMEND IT
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome After talking to Ashleigh to express our concerns about how to file in what is a transition year for us, she matched us with Michelle, a TurboTax expert. Michelle was very knowledgeable and professional. She always answered our questions in a timely manner and helped us understand some of the intricacies of our taxes this year. We had many exchanges via text and also one phone call. Everything is very clear and we are now ready to file.
Date published: 2022-03-19
Rated 5 out of 5 by from Gets easier every year! Every year is easier that the last and I always learn something new.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax equals easy This is honestly the easiest way to do taxes... They go through every step very throughly so you don't miss any information. It makes doing my taxes less scary
Date published: 2022-03-19
Rated 5 out of 5 by from BUSINESS OWNER Excellent! Very complete and easy to use. I will use it again next year.
Date published: 2022-03-19
Rated 1 out of 5 by from Inadequate for family trusts TurboTax Business can not handle common investment issues with family trusts, like OID. No way native to the software to handle that, despite repeated requests by the community for years.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax Comments for 2021 Returns We found it more difficult this year in preparing our returns after having Turbo Tax for more than 10 years. Turbo Tax should have addressed 1099K in more detail this year rather than waiting to do so next year. We are just a small time user of eBay and PayPal and Schedule C is geared towards more bigger companies.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 12105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is resting on past performance I missed out on $3k from federal due to the child tax credit and how turbotax didn't handle it. I went through all the questions it gave me and gave all the info it asked for. Lucky for me the IRS said i had an error and sent me the rest. I could have gotten that refund sooner Turbo Tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax worked well - no issues Walked through forms and made e-file refund/payment easy.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome service! Denise was incredible. There were a few unique concerns with our taxes this year and she seamlessly walked us through the process.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO IS EXCELLENT VERY EASY AND FAST ACCURATE SERVICE I RECOMMEND IT
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome After talking to Ashleigh to express our concerns about how to file in what is a transition year for us, she matched us with Michelle, a TurboTax expert. Michelle was very knowledgeable and professional. She always answered our questions in a timely manner and helped us understand some of the intricacies of our taxes this year. We had many exchanges via text and also one phone call. Everything is very clear and we are now ready to file.
Date published: 2022-03-19
Rated 5 out of 5 by from Gets easier every year! Every year is easier that the last and I always learn something new.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax equals easy This is honestly the easiest way to do taxes... They go through every step very throughly so you don't miss any information. It makes doing my taxes less scary
Date published: 2022-03-19
Rated 5 out of 5 by from BUSINESS OWNER Excellent! Very complete and easy to use. I will use it again next year.
Date published: 2022-03-19
Rated 1 out of 5 by from Inadequate for family trusts TurboTax Business can not handle common investment issues with family trusts, like OID. No way native to the software to handle that, despite repeated requests by the community for years.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax Comments for 2021 Returns We found it more difficult this year in preparing our returns after having Turbo Tax for more than 10 years. Turbo Tax should have addressed 1099K in more detail this year rather than waiting to do so next year. We are just a small time user of eBay and PayPal and Schedule C is geared towards more bigger companies.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 12105