TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Return got rejected Despite the touted review processes - my federal return was rejected. Only solution offered was to "try again tomorrow"
Date published: 2023-02-19
Rated 5 out of 5 by from We have filed our taxes for 3 years now with Turbo It has been a good experience we enjoy the services
Date published: 2023-02-19
Rated 5 out of 5 by from Stupendious Fast and easy to complete in less time that was stated.
Date published: 2023-02-19
Rated 3 out of 5 by from turbo tax is ok It was ok to use staff was great with the help that they gave me. Awsome personal with awesome advise and help
Date published: 2023-02-19
Rated 5 out of 5 by from Simple and Easy This is my first time using TurboTax and I was a bit scared at first because i had no idea what to expect. Once I started the process I’ve notice that TurboTax was right there helping me through it all. If I didn’t understand anything, there would be a blue link telling me about the information and what it meant. It was simply and easy and felt like someone was right there helping me through the filing process.
Date published: 2023-02-19
Rated 5 out of 5 by from Wonderful Job Getting me the max return Very easy directions. Asked questions I didn't even know that applied to me. Thank you!!
Date published: 2023-02-19
Rated 5 out of 5 by from really easy to use Like filing taxes on our own, product is easy to use
Date published: 2023-02-19
Rated 4 out of 5 by from easy to do easy to understand just follow step by step and youre not gonna miss every single thing
Date published: 2023-02-19
Rated 5 out of 5 by from Complete, Concise, great customer Service. I had Ivy as the first rep. She was great and helpful to initiate the service. She transferred me to Kimberly who helped me the rest of the way. always making sure we understood what we were seeing.
Date published: 2023-02-19
Rated 5 out of 5 by from Quick and Painless Tax Return Filing Only had to make one manual change. Everything else was just information verification - easy and pain-free.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Return got rejected Despite the touted review processes - my federal return was rejected. Only solution offered was to "try again tomorrow"
Date published: 2023-02-19
Rated 5 out of 5 by from We have filed our taxes for 3 years now with Turbo It has been a good experience we enjoy the services
Date published: 2023-02-19
Rated 5 out of 5 by from Stupendious Fast and easy to complete in less time that was stated.
Date published: 2023-02-19
Rated 3 out of 5 by from turbo tax is ok It was ok to use staff was great with the help that they gave me. Awsome personal with awesome advise and help
Date published: 2023-02-19
Rated 5 out of 5 by from Simple and Easy This is my first time using TurboTax and I was a bit scared at first because i had no idea what to expect. Once I started the process I’ve notice that TurboTax was right there helping me through it all. If I didn’t understand anything, there would be a blue link telling me about the information and what it meant. It was simply and easy and felt like someone was right there helping me through the filing process.
Date published: 2023-02-19
Rated 5 out of 5 by from Wonderful Job Getting me the max return Very easy directions. Asked questions I didn't even know that applied to me. Thank you!!
Date published: 2023-02-19
Rated 5 out of 5 by from really easy to use Like filing taxes on our own, product is easy to use
Date published: 2023-02-19
Rated 4 out of 5 by from easy to do easy to understand just follow step by step and youre not gonna miss every single thing
Date published: 2023-02-19
Rated 5 out of 5 by from Complete, Concise, great customer Service. I had Ivy as the first rep. She was great and helpful to initiate the service. She transferred me to Kimberly who helped me the rest of the way. always making sure we understood what we were seeing.
Date published: 2023-02-19
Rated 5 out of 5 by from Quick and Painless Tax Return Filing Only had to make one manual change. Everything else was just information verification - easy and pain-free.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12105