TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very nice and profesional I'm disabled and was treated with respect. Was a pleasure to talk to her.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is so easy! Just being able to have guidance on forms, the software is very user friendly!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome It's easy to use and very helpful with any questions you have
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes under my control. Makes things easy, especially in the time we are living in now. The chat assessor was really helpful in my situation. Thanks!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is "Ok"... For the most part, Turbo Tax does a fine job and is reasonably straightforward to use in the "Step-by-Step" method. However, I like to mail my state taxes in, rather than spend the extra money on e-filing those, and in my opinion the options for doing that could be presented up front in the step-by-step process to make is clear how to do that rather than focusing the Turbo-tax user into e-filing both fed & state taxes. As it is/was, I had to circle back to the start of the filing effort to change options to get to the mail in the state endpoint. No guidance is provided on using Turbo-tax in this manner and I know that Intuit could have made the process separable the first time through, rather than depending on the user to more-or-less guess or experiment as to how to have the software reach the end point of an e-filed fed return and a mailed state return.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is everything! Second year in a row filing with turbo tax and they make it so simple and easy. Wish I was using this sooner. Love, love love it!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is a great Tax Tool I have done my taxes using Turbo Tax for 3 years. It is easy to use fast.
Date published: 2021-02-24
Rated 5 out of 5 by from Thanks to Turbo Tax with expert help was able to solve some issues on my state return...
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax makes it easy I have a pretty simple tax return but I moved one state over. TurboTax made it very easy to handle. I did the whole return in less than two hours with some review. I still have to hunt for the field to deduct the alimony paid. Overall though it was a good experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy first time! They made it super easy to file especially it being my first time!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very nice and profesional I'm disabled and was treated with respect. Was a pleasure to talk to her.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is so easy! Just being able to have guidance on forms, the software is very user friendly!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome It's easy to use and very helpful with any questions you have
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes under my control. Makes things easy, especially in the time we are living in now. The chat assessor was really helpful in my situation. Thanks!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is "Ok"... For the most part, Turbo Tax does a fine job and is reasonably straightforward to use in the "Step-by-Step" method. However, I like to mail my state taxes in, rather than spend the extra money on e-filing those, and in my opinion the options for doing that could be presented up front in the step-by-step process to make is clear how to do that rather than focusing the Turbo-tax user into e-filing both fed & state taxes. As it is/was, I had to circle back to the start of the filing effort to change options to get to the mail in the state endpoint. No guidance is provided on using Turbo-tax in this manner and I know that Intuit could have made the process separable the first time through, rather than depending on the user to more-or-less guess or experiment as to how to have the software reach the end point of an e-filed fed return and a mailed state return.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is everything! Second year in a row filing with turbo tax and they make it so simple and easy. Wish I was using this sooner. Love, love love it!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is a great Tax Tool I have done my taxes using Turbo Tax for 3 years. It is easy to use fast.
Date published: 2021-02-24
Rated 5 out of 5 by from Thanks to Turbo Tax with expert help was able to solve some issues on my state return...
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax makes it easy I have a pretty simple tax return but I moved one state over. TurboTax made it very easy to handle. I did the whole return in less than two hours with some review. I still have to hunt for the field to deduct the alimony paid. Overall though it was a good experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy first time! They made it super easy to file especially it being my first time!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12103