TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Good service I have used TurboTax for several years now. I have never had to worry about my taxes not being filed incorrectly. The only constructive criticism is that the fees seem to be too high! I paid $240 for both returns to be filed. I had to pay an extra $140 just because of one specific form that had to be added to the return (use of schedule d). Overall, TurboTax is trustworthy and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from so easy i was very skeptical to try turbo tax for the longest time but i tried it this year and it was so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax, is east to use The whole process was easy to complete, if I made a mistake, they helped me correct it
Date published: 2021-02-24
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is simple and easy to use! Amazing! I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good service I have used TurboTax for several years now. I have never had to worry about my taxes not being filed incorrectly. The only constructive criticism is that the fees seem to be too high! I paid $240 for both returns to be filed. I had to pay an extra $140 just because of one specific form that had to be added to the return (use of schedule d). Overall, TurboTax is trustworthy and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from so easy i was very skeptical to try turbo tax for the longest time but i tried it this year and it was so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax, is east to use The whole process was easy to complete, if I made a mistake, they helped me correct it
Date published: 2021-02-24
Rated 5 out of 5 by from NICE SIMPLE, HELFULL,NICE IS MY FIRST TIME IM SO AFRAID TO MAKE SOME MISSTAKE BUT I DESIRED TO TRY WILL SEE
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent way to go Sooner than later. It's the best way to go quick and easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TTAx very easy to use. even with 2 w2s it took me under an hour to file by myself. very easy
Date published: 2021-02-24
Rated 2 out of 5 by from Annoying Biggest issue was transferring my stock brokerage account information. Turbo Tax was not able to transfer all the information on the 1099-B form. I had to fill in whether my sales were Short-term or Long-term several times. I finally gave up and manually entered my sales. Turbo Tax also asks the same questions about 3 times. I can't remember which questions but it happened when I was trying to finish up. It's just annoying. It recommended Turbo Tax Max I think because I have stocks and dividends which costs 70 for Federal and 40 for State. I'm going to try the lower option because I had to manually enter so many forms anyway. What's the point? Also, I've never used another service so I can't make a comparison. But I think I might try another service next year.
Date published: 2021-02-24
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is simple and easy to use! Amazing! I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12101