TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 2020 Taxes Very simple format easy to follow. Abkle to understand.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is Helpful! My return was rejected then it was accepted and for that I am grateful!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Easy, walks you through the whole thing, very painless. I do not normally file taxes, easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome! Turbo Tax is easy to follow and with the peace of mind that it is done correctly. I needed an expert to answer a question and they solved the problem in a matter of minutes! I tell all my friends that I use TurboTax!
Date published: 2021-02-24
Rated 1 out of 5 by from 2020 TurboTax is a Disappointment I spent 2 1/2 hours on the phone with customer service for items not working properly in TurboTax. From imports not working to deductions not calculating correctly, etc. After spending all that time and getting my returns ready to file, when I opened back up the next day to actually file, in the review, items were open again, things that we had fixed over the phone were broken again, during my review my 2019 State tax deduction duplicated itself. Nothing seemed to work right this year and I've used Turbotax for many years.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and conviniant! Perfect help thank you!!!! Easy conviniant and extremely in detailed professional help!!!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome You guys are very good people and I will come back ever year
Date published: 2021-02-24
Rated 5 out of 5 by from Nice! made everything so easy and I was able to ask questions if I needed to
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax has become less user friendly Previous versions of Turbo tax had better graphics and was more user friendly. Optional videos at important steps would have been nice. More clear reference to the tax code would be helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from My Taxes Made Easier I've used TurboTax for several years, and it just keeps getting better and better. Much of the information is already on the form, and all I need is to verify it. I can access a person at any point along the way for help. I'm very pleased!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2020 Taxes Very simple format easy to follow. Abkle to understand.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is Helpful! My return was rejected then it was accepted and for that I am grateful!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Easy, walks you through the whole thing, very painless. I do not normally file taxes, easy.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome! Turbo Tax is easy to follow and with the peace of mind that it is done correctly. I needed an expert to answer a question and they solved the problem in a matter of minutes! I tell all my friends that I use TurboTax!
Date published: 2021-02-24
Rated 1 out of 5 by from 2020 TurboTax is a Disappointment I spent 2 1/2 hours on the phone with customer service for items not working properly in TurboTax. From imports not working to deductions not calculating correctly, etc. After spending all that time and getting my returns ready to file, when I opened back up the next day to actually file, in the review, items were open again, things that we had fixed over the phone were broken again, during my review my 2019 State tax deduction duplicated itself. Nothing seemed to work right this year and I've used Turbotax for many years.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and conviniant! Perfect help thank you!!!! Easy conviniant and extremely in detailed professional help!!!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome You guys are very good people and I will come back ever year
Date published: 2021-02-24
Rated 5 out of 5 by from Nice! made everything so easy and I was able to ask questions if I needed to
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax has become less user friendly Previous versions of Turbo tax had better graphics and was more user friendly. Optional videos at important steps would have been nice. More clear reference to the tax code would be helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from My Taxes Made Easier I've used TurboTax for several years, and it just keeps getting better and better. Much of the information is already on the form, and all I need is to verify it. I can access a person at any point along the way for help. I'm very pleased!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12101