TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy peasy Easy to follow and understand. Directions were simple and straight to the point as well
Date published: 2022-02-16
Rated 3 out of 5 by from it was okay Great to use and simple for those who need support
Date published: 2022-02-16
Rated 5 out of 5 by from Great service Prompt response, im satisfied with the attention provided
Date published: 2022-02-16
Rated 4 out of 5 by from Great It was easy to move in an out the website to find ur information..
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is Awesome Love turbo tax Its so easy to use and offers all different kinds of help Thank u turbo tax
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is awesome! No complaints, always easy, fast, and fun! Thanks TurboTax
Date published: 2022-02-16
Rated 5 out of 5 by from AWESOME Nicole helped greatly she was great in helping me deeply
Date published: 2022-02-16
Rated 4 out of 5 by from Super simple and easy to use No matter what doing your taxes can take a long time. However, TurboTax has made it a super simple process with easy navigation that a lot of other tax prep sites don't have. It also offers affordable tax prep and protection offers.
Date published: 2022-02-16
Rated 3 out of 5 by from So Many Hidden Fees I have used TurboTax every year since I entered the workforce. And it seems that each year they add more and more extra or hidden fees. They advertise themselves as a "free and easy" yet you can't file without upgrading to one of their paid plans. And not only do you need to upgrade to the paid plan but that plan is applied to each type of return. And then you are asked at the end if you would like to pay by a card or with your return. Nowhere does it say the pay with return costs the same price as their pay plan. So by the end, you are paying three times their cheapest paid plan for their "free and easy" online taxes! So disappointing and probably the last year I use Turbotax.
Date published: 2022-02-16
Rated 1 out of 5 by from Cost to much just for a small refund Cost to much for a small refund that I worked for all year for.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy peasy Easy to follow and understand. Directions were simple and straight to the point as well
Date published: 2022-02-16
Rated 3 out of 5 by from it was okay Great to use and simple for those who need support
Date published: 2022-02-16
Rated 5 out of 5 by from Great service Prompt response, im satisfied with the attention provided
Date published: 2022-02-16
Rated 4 out of 5 by from Great It was easy to move in an out the website to find ur information..
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is Awesome Love turbo tax Its so easy to use and offers all different kinds of help Thank u turbo tax
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is awesome! No complaints, always easy, fast, and fun! Thanks TurboTax
Date published: 2022-02-16
Rated 5 out of 5 by from AWESOME Nicole helped greatly she was great in helping me deeply
Date published: 2022-02-16
Rated 4 out of 5 by from Super simple and easy to use No matter what doing your taxes can take a long time. However, TurboTax has made it a super simple process with easy navigation that a lot of other tax prep sites don't have. It also offers affordable tax prep and protection offers.
Date published: 2022-02-16
Rated 3 out of 5 by from So Many Hidden Fees I have used TurboTax every year since I entered the workforce. And it seems that each year they add more and more extra or hidden fees. They advertise themselves as a "free and easy" yet you can't file without upgrading to one of their paid plans. And not only do you need to upgrade to the paid plan but that plan is applied to each type of return. And then you are asked at the end if you would like to pay by a card or with your return. Nowhere does it say the pay with return costs the same price as their pay plan. So by the end, you are paying three times their cheapest paid plan for their "free and easy" online taxes! So disappointing and probably the last year I use Turbotax.
Date published: 2022-02-16
Rated 1 out of 5 by from Cost to much just for a small refund Cost to much for a small refund that I worked for all year for.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12100