TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Ok but not great Generally Turbo Tax works fine. But every year - and especially this year - in the "review" section near the end I had a number of questions to answer on IRS forms or worksheets, none of which apparently were addressed in the step-by-step question-and-answer format earlier. And some of the questions referred to a section of IRS regulations that I couldn't possibly have detailed knowledge of. This is especially annoying regarding our (modest) mutual funds. I can usually electronically transmit information from the investment provider's site, but then Turbo Tax asks a series of regulatory questions, the answers to which I (as a casual investor) can often only guess at. Mine is a fairly standard tax situation, yet Turbo Tax always fails to anticipate a few things. Finally, I have a state government pension, which this year (and probably prior years too) Turbo Tax for some reason insisted on listing as either an IRA or a Federal Government pension, which at the very least was confusing and technically inaccurate, and potentially would have affected the 'taxable income' on my state tax return. Again, this isn't all that unusual of a situation, yet Turbo Tax struggles with it.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is easy to use , Highly recommended First time filing and was so easy I felt like a pro.......
Date published: 2022-02-16
Rated 5 out of 5 by from East to use Very easy to use and file you state and federal taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars perfect,Proffessional,Informative, and Kind.Very good at their Proffession!
Date published: 2022-02-16
Rated 5 out of 5 by from Why would you file anywhere else but home? fast and easy just like the past 7 years i have been using turbo tax!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great and convenient!!!! Loved the experience very fast and accurate!!! They are amazing!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is fast and easy I enjoyed using turbo tax it's easy to use. I've used turbo tax since my first time filing back in 2004.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo tax is Awesome Filing was fine and they had help if I needed it, but the extra fees at the end werenot explained up front.
Date published: 2022-02-16
Rated 5 out of 5 by from nice and easy great experience with turbo tax easy to get it done will recommend to others
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax for 2021 I'd used several products previously before using TurboTax for the first time several decades ago. I find the program user friendly and have never had a return questioned by the IRS. I no longer need to use the step-by-step but it is available for those who need it and it helps to ensure preparers don't miss items.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Ok but not great Generally Turbo Tax works fine. But every year - and especially this year - in the "review" section near the end I had a number of questions to answer on IRS forms or worksheets, none of which apparently were addressed in the step-by-step question-and-answer format earlier. And some of the questions referred to a section of IRS regulations that I couldn't possibly have detailed knowledge of. This is especially annoying regarding our (modest) mutual funds. I can usually electronically transmit information from the investment provider's site, but then Turbo Tax asks a series of regulatory questions, the answers to which I (as a casual investor) can often only guess at. Mine is a fairly standard tax situation, yet Turbo Tax always fails to anticipate a few things. Finally, I have a state government pension, which this year (and probably prior years too) Turbo Tax for some reason insisted on listing as either an IRA or a Federal Government pension, which at the very least was confusing and technically inaccurate, and potentially would have affected the 'taxable income' on my state tax return. Again, this isn't all that unusual of a situation, yet Turbo Tax struggles with it.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is easy to use , Highly recommended First time filing and was so easy I felt like a pro.......
Date published: 2022-02-16
Rated 5 out of 5 by from East to use Very easy to use and file you state and federal taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars perfect,Proffessional,Informative, and Kind.Very good at their Proffession!
Date published: 2022-02-16
Rated 5 out of 5 by from Why would you file anywhere else but home? fast and easy just like the past 7 years i have been using turbo tax!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great and convenient!!!! Loved the experience very fast and accurate!!! They are amazing!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is fast and easy I enjoyed using turbo tax it's easy to use. I've used turbo tax since my first time filing back in 2004.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo tax is Awesome Filing was fine and they had help if I needed it, but the extra fees at the end werenot explained up front.
Date published: 2022-02-16
Rated 5 out of 5 by from nice and easy great experience with turbo tax easy to get it done will recommend to others
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax for 2021 I'd used several products previously before using TurboTax for the first time several decades ago. I find the program user friendly and have never had a return questioned by the IRS. I no longer need to use the step-by-step but it is available for those who need it and it helps to ensure preparers don't miss items.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12092