TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
Rated 5 out of 5 by from good stuff I've used turbo tax for years and it's a great product
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! I love that I can procrastinate and still beat the deadlines with TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the hero again I have been using TurboTax for many years. Being self-employed, it saves me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is my personal tax professional. They have all the information anyone or business will need to make sure your taxes are files properly and you understand every action.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1210
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
Rated 5 out of 5 by from good stuff I've used turbo tax for years and it's a great product
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! I love that I can procrastinate and still beat the deadlines with TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the hero again I have been using TurboTax for many years. Being self-employed, it saves me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is my personal tax professional. They have all the information anyone or business will need to make sure your taxes are files properly and you understand every action.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1210