TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Turbo Tax works for me. And my entire family. Strong
Date published: 2022-03-20
Rated 5 out of 5 by from Karen was awesome and highly recommended Always a great and stress less decision I'll be back
Date published: 2022-03-20
Rated 5 out of 5 by from Helpful and easy The process was simple and well guided. We would consider using Intuit products in the future.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME BEEN USING TURBO TAX FOR YEARS! THEY ROCK EVERY TIME!
Date published: 2022-03-20
Rated 2 out of 5 by from Crooked, but only option for self-employed I stopped using TurboTax because of the tactic of saying it is free but then charging for the state at the end. Went to Credit Karma and they were great but they got bought by CashApp and now you can't properly file when self employed so I have to come back here. Yay. $197 just to file federal and state. What a deal /s. At least it works.
Date published: 2022-03-20
Rated 5 out of 5 by from Great again Easy to use. Makes me feel confident. Have used TurboTax for years and it's always solid .
Date published: 2022-03-20
Rated 5 out of 5 by from Great Service I love this service and have used them for several years now.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is the best option to file your taxes It is my fist time using turbo tax and is 100% sure I will use it again .
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is amazing! 10/10 Service The customer service I received from a specialist, Kerry was amazing! She was extremely patient and made sure I understood everything. Props to Kerry!
Date published: 2022-03-20
Rated 2 out of 5 by from Oversimplified Y'all went so overboard making it, what I assume is supposed to be "user-friendly," it was actually harder to do my taxes. Oh, and when you give the choice between using a credit card to pay or using federal refund, try adding the $39 additional fee info at the choice screen, not in the fine print at the very, very end. Nice try getting me to just check boxes though. Next year I'm using -- anything else for my taxes.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Turbo Tax works for me. And my entire family. Strong
Date published: 2022-03-20
Rated 5 out of 5 by from Karen was awesome and highly recommended Always a great and stress less decision I'll be back
Date published: 2022-03-20
Rated 5 out of 5 by from Helpful and easy The process was simple and well guided. We would consider using Intuit products in the future.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME BEEN USING TURBO TAX FOR YEARS! THEY ROCK EVERY TIME!
Date published: 2022-03-20
Rated 2 out of 5 by from Crooked, but only option for self-employed I stopped using TurboTax because of the tactic of saying it is free but then charging for the state at the end. Went to Credit Karma and they were great but they got bought by CashApp and now you can't properly file when self employed so I have to come back here. Yay. $197 just to file federal and state. What a deal /s. At least it works.
Date published: 2022-03-20
Rated 5 out of 5 by from Great again Easy to use. Makes me feel confident. Have used TurboTax for years and it's always solid .
Date published: 2022-03-20
Rated 5 out of 5 by from Great Service I love this service and have used them for several years now.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is the best option to file your taxes It is my fist time using turbo tax and is 100% sure I will use it again .
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is amazing! 10/10 Service The customer service I received from a specialist, Kerry was amazing! She was extremely patient and made sure I understood everything. Props to Kerry!
Date published: 2022-03-20
Rated 2 out of 5 by from Oversimplified Y'all went so overboard making it, what I assume is supposed to be "user-friendly," it was actually harder to do my taxes. Oh, and when you give the choice between using a credit card to pay or using federal refund, try adding the $39 additional fee info at the choice screen, not in the fine print at the very, very end. Nice try getting me to just check boxes though. Next year I'm using -- anything else for my taxes.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12081