TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! It is so easy to use TurboTax! Even if you aren't sure about which forms you might need they can tell you step by step.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tech service! Usually with using Turbo Tax there's no issues and it is easy and accurate to use. Had glitch with software doing my state taxes that was causing return to be rejected. Called and service tech (Evette) really was helpful, knowledgeable, and understanding. Could not resolve issue on first phone call, but called back next day as promised with a fix. Great service!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome easy Tax filler, I need do my tax by Turbotax every years!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great easy to do and got it done quick...just the way i like
Date published: 2021-02-24
Rated 5 out of 5 by from Detailed Yet Easy The only thing that will mess this up if you don't know how to read.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Great Great job Turbo Tax Everything was great. easy to understand and follow
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING VERY EASY TO NAVIGATE AND COMPLETE MY RETURN. SIMPLY AMAZING.
Date published: 2021-02-24
Rated 5 out of 5 by from Sweet Surprise! Very Easy to use. Would recommend to anyone, Have used this service for years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Program I always feel my taxes are correct when I work with Turbo Tax and file online.
Date published: 2021-02-24
Rated 1 out of 5 by from Entering a W2 manually in Tennessee? Good luck! I had 3 w-2s to file for last year. Two of them did not list a state in box 15. The third one did. My understanding is to fill out these w2s exactly as they are filled out on paper. Problem is, Tennessee isn't a valid state according to the box 15 drop down list. The "?" help icon instructed me to type in the state code. It's a drop down list. You cannot force a drop down list to be a text field. I called support and they blamed the user. Only way I was able to get this resolved was to go all the way to the end, ignoring all the warnings that my w2 section "Needs review" and ultimately be confronted with the option to fix the issue or file by mail. Then and ONLY THEN was I presented with a text box to type in TN. The voice support lady was about as helpful as you'd expect. Even after me telling her I found a solution, she still didn't understand my issue.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! It is so easy to use TurboTax! Even if you aren't sure about which forms you might need they can tell you step by step.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tech service! Usually with using Turbo Tax there's no issues and it is easy and accurate to use. Had glitch with software doing my state taxes that was causing return to be rejected. Called and service tech (Evette) really was helpful, knowledgeable, and understanding. Could not resolve issue on first phone call, but called back next day as promised with a fix. Great service!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome easy Tax filler, I need do my tax by Turbotax every years!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great easy to do and got it done quick...just the way i like
Date published: 2021-02-24
Rated 5 out of 5 by from Detailed Yet Easy The only thing that will mess this up if you don't know how to read.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Great Great job Turbo Tax Everything was great. easy to understand and follow
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING VERY EASY TO NAVIGATE AND COMPLETE MY RETURN. SIMPLY AMAZING.
Date published: 2021-02-24
Rated 5 out of 5 by from Sweet Surprise! Very Easy to use. Would recommend to anyone, Have used this service for years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Program I always feel my taxes are correct when I work with Turbo Tax and file online.
Date published: 2021-02-24
Rated 1 out of 5 by from Entering a W2 manually in Tennessee? Good luck! I had 3 w-2s to file for last year. Two of them did not list a state in box 15. The third one did. My understanding is to fill out these w2s exactly as they are filled out on paper. Problem is, Tennessee isn't a valid state according to the box 15 drop down list. The "?" help icon instructed me to type in the state code. It's a drop down list. You cannot force a drop down list to be a text field. I called support and they blamed the user. Only way I was able to get this resolved was to go all the way to the end, ignoring all the warnings that my w2 section "Needs review" and ultimately be confronted with the option to fix the issue or file by mail. Then and ONLY THEN was I presented with a text box to type in TN. The voice support lady was about as helpful as you'd expect. Even after me telling her I found a solution, she still didn't understand my issue.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12074