TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is Pretty Good It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax 2021 tax year Seems like it ask some different questions and I had trouble filling out the 1256 contract section. Although I did not have any straddles or strangles in 2021, I did trade options on Index contracts SPX, RUT and NDX. There seemed to not be a clear way to enter these from the 1099-B, section 1256.
Date published: 2022-03-15
Rated 5 out of 5 by from awesome. it was great, very helpful, lots of helpful info, i liked all the options for deductions didnt realize there were so many
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Amazing! I have been doing my taxes on my own with Turbo Tax help for 10 years now, I have never had an issue. Except this year 2022, but I was able to still get through it on my own on the basic version because they have help button on each page.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Gabriel was a great tax expert with a lot of experience!
Date published: 2022-03-15
Rated 2 out of 5 by from Per usual unsuspecting fees at the end At this point we pay the fees because we dont want to or dont have the time to redo all our tax information. The annual expectation of unsuspecting fees are just defeating in an already broken system. TurboTax knows it and continues to take advantage. Its just sad.
Date published: 2022-03-15
Rated 5 out of 5 by from Love TurboTax!!!! Super easy. TurboTax certainly made our lives easier. Thank you!
Date published: 2022-03-15
Rated 5 out of 5 by from Easy First time using TurboTax, and the process was smooth
Date published: 2022-03-15
Rated 1 out of 5 by from Each year it becomes more complicated I will use a service next year. Turbo tax is becoming to complicated and the "tax experts" are not very helpful. I don't feel confident using this anymore
Date published: 2022-03-15
Rated 5 out of 5 by from Good experience Easy experience....................................
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 12072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is Pretty Good It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax 2021 tax year Seems like it ask some different questions and I had trouble filling out the 1256 contract section. Although I did not have any straddles or strangles in 2021, I did trade options on Index contracts SPX, RUT and NDX. There seemed to not be a clear way to enter these from the 1099-B, section 1256.
Date published: 2022-03-15
Rated 5 out of 5 by from awesome. it was great, very helpful, lots of helpful info, i liked all the options for deductions didnt realize there were so many
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Amazing! I have been doing my taxes on my own with Turbo Tax help for 10 years now, I have never had an issue. Except this year 2022, but I was able to still get through it on my own on the basic version because they have help button on each page.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Gabriel was a great tax expert with a lot of experience!
Date published: 2022-03-15
Rated 2 out of 5 by from Per usual unsuspecting fees at the end At this point we pay the fees because we dont want to or dont have the time to redo all our tax information. The annual expectation of unsuspecting fees are just defeating in an already broken system. TurboTax knows it and continues to take advantage. Its just sad.
Date published: 2022-03-15
Rated 5 out of 5 by from Love TurboTax!!!! Super easy. TurboTax certainly made our lives easier. Thank you!
Date published: 2022-03-15
Rated 5 out of 5 by from Easy First time using TurboTax, and the process was smooth
Date published: 2022-03-15
Rated 1 out of 5 by from Each year it becomes more complicated I will use a service next year. Turbo tax is becoming to complicated and the "tax experts" are not very helpful. I don't feel confident using this anymore
Date published: 2022-03-15
Rated 5 out of 5 by from Good experience Easy experience....................................
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 12072