TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
TCO65 from
TurboTax is Pretty Good
It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
Rated 4 out of 5 by
bsdennis1 from
Turbo Tax 2021 tax year
Seems like it ask some different questions and I had trouble filling out the 1256 contract section. Although I did not have any straddles or strangles in 2021, I did trade options on Index contracts SPX, RUT and NDX. There seemed to not be a clear way to enter these from the 1099-B, section 1256.
Date published: 2022-03-15
Rated 5 out of 5 by
bryce finley from
awesome.
it was great, very helpful, lots of helpful info, i liked all the options for deductions didnt realize there were so many
Date published: 2022-03-15
Rated 5 out of 5 by
AshleyAA07 from
TurboTax is Amazing!
I have been doing my taxes on my own with Turbo Tax help for 10 years now, I have never had an issue. Except this year 2022, but I was able to still get through it on my own on the basic version because they have help button on each page.
Date published: 2022-03-15
Rated 5 out of 5 by
DJMARIA from
Awesome
Gabriel was a great tax expert with a lot of experience!
Date published: 2022-03-15
Rated 2 out of 5 by
hopemk from
Per usual unsuspecting fees at the end
At this point we pay the fees because we dont want to or dont have the time to redo all our tax information. The annual expectation of unsuspecting fees are just defeating in an already broken system. TurboTax knows it and continues to take advantage. Its just sad.
Date published: 2022-03-15
Rated 5 out of 5 by
Lanannaa from
Love TurboTax!!!!
Super easy. TurboTax certainly made our lives easier. Thank you!
Date published: 2022-03-15
Rated 5 out of 5 by
Thaumaturgus from
Easy
First time using TurboTax, and the process was smooth
Date published: 2022-03-15
Rated 1 out of 5 by
Johnson7jej777777777 from
Each year it becomes more complicated
I will use a service next year. Turbo tax is becoming to complicated and the "tax experts" are not very helpful. I don't feel confident using this anymore
Date published: 2022-03-15
Rated 5 out of 5 by
Dflowers19832022 from
Good experience
Easy experience....................................
All TurboTax® Offerings Reviews - Page 12072
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TCO65 from
TurboTax is Pretty Good
It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
Rated 4 out of 5 by
bsdennis1 from
Turbo Tax 2021 tax year
Seems like it ask some different questions and I had trouble filling out the 1256 contract section. Although I did not have any straddles or strangles in 2021, I did trade options on Index contracts SPX, RUT and NDX. There seemed to not be a clear way to enter these from the 1099-B, section 1256.
Date published: 2022-03-15
Rated 5 out of 5 by
bryce finley from
awesome.
it was great, very helpful, lots of helpful info, i liked all the options for deductions didnt realize there were so many
Date published: 2022-03-15
Rated 5 out of 5 by
AshleyAA07 from
TurboTax is Amazing!
I have been doing my taxes on my own with Turbo Tax help for 10 years now, I have never had an issue. Except this year 2022, but I was able to still get through it on my own on the basic version because they have help button on each page.
Date published: 2022-03-15
Rated 5 out of 5 by
DJMARIA from
Awesome
Gabriel was a great tax expert with a lot of experience!
Date published: 2022-03-15
Rated 2 out of 5 by
hopemk from
Per usual unsuspecting fees at the end
At this point we pay the fees because we dont want to or dont have the time to redo all our tax information. The annual expectation of unsuspecting fees are just defeating in an already broken system. TurboTax knows it and continues to take advantage. Its just sad.
Date published: 2022-03-15
Rated 5 out of 5 by
Lanannaa from
Love TurboTax!!!!
Super easy. TurboTax certainly made our lives easier. Thank you!
Date published: 2022-03-15
Rated 5 out of 5 by
Thaumaturgus from
Easy
First time using TurboTax, and the process was smooth
Date published: 2022-03-15
Rated 1 out of 5 by
Johnson7jej777777777 from
Each year it becomes more complicated
I will use a service next year. Turbo tax is becoming to complicated and the "tax experts" are not very helpful. I don't feel confident using this anymore
Date published: 2022-03-15
Rated 5 out of 5 by
Dflowers19832022 from
Good experience
Easy experience....................................
All TurboTax® Offerings Reviews - Page 12072
Date published: 2022-03-15