TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Live Assisted I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by from SO EASY easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by from Unnecessary Input Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax works okay Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to file I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes everything easy! Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by from This has grown in price every year they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Live Assisted I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by from SO EASY easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by from Unnecessary Input Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax works okay Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to file I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes everything easy! Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by from This has grown in price every year they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1208