TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kduse1 from
TurboTax Live Assisted
I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by
kimchi15 from
SO EASY
easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by
Steve Drews from
Unnecessary Input
Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by
Tjgreg92 from
TurboTax works okay
Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by
leebloome from
easy to file
I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by
hcm5 from
TurboTax makes everything easy!
Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by
TVL1 from
Does a nice job
Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by
KC2525 from
Fast and efficient
Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by
RPH01 from
Easy and at home
Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by
dandoesntlikethis from
This has grown in price every year
they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
All TurboTax® Offerings Reviews - Page 1208
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kduse1 from
TurboTax Live Assisted
I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by
kimchi15 from
SO EASY
easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by
Steve Drews from
Unnecessary Input
Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by
Tjgreg92 from
TurboTax works okay
Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by
leebloome from
easy to file
I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by
hcm5 from
TurboTax makes everything easy!
Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by
TVL1 from
Does a nice job
Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by
KC2525 from
Fast and efficient
Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by
RPH01 from
Easy and at home
Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by
dandoesntlikethis from
This has grown in price every year
they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
All TurboTax® Offerings Reviews - Page 1208
Date published: 2023-04-18