TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
MCC1 from
great experience
I never could have completed my taxes without Don's help. He was most helpful, patient, and polite. He answered all of my questions. Very easy process.
Date published: 2023-02-18
Rated 5 out of 5 by
sub sailor from
TurboTax is Excellent
As usual I had no difficulty completing my tax returns with TurboTax. Why would someone pay another person to complete their returns when TurboTax is so easy and user friendly to use. I have been using TurboTax for over 15 years and never had a complaint.
Date published: 2023-02-18
Rated 5 out of 5 by
LAURSAB from
easy to do
easy to do , turbo tax helps you entering accurate information by scanning your documents
Date published: 2023-02-18
Rated 5 out of 5 by
NaomiRxse from
TurboTax is easy and convenient!
TurboTax always helps me review and double check my returns. I have been using turbo tax for a few years now and they have yet to disappoint me. I would highly recommend this to anyone who is nervous about tax season. I also never pay for the upgrade versions and it all has worked out the same.
Date published: 2023-02-18
Rated 3 out of 5 by
EllingtonHam from
Fees are horrible.
My experience with the app is great, everything is really easy to use and it’s easy to quickly transfer most of my information from w2 and tax forms right into the app. The app is helpful, but the fees are really high. It is worth it for ease of service, but also, a federal fee to file, plus a state fee, that’s expected and not too high (but could be better for basic services) and there’s an additional processing fee. Adds up to being quite a bit, but for ease of use I suppose you get what you pay for.
Date published: 2023-02-18
Rated 5 out of 5 by
Penalope58 from
My expert was knowledgeable and went pleasant
I had some questions at the end and my expert was knowledgeable and walked methodically through my taxes and explained them to me as went along.
Date published: 2023-02-18
Rated 5 out of 5 by
LEE5657 from
LOVE THE SYSTEM AND SO EASY
I JUST LOVE HOW ITS EASY TO USE AND DOESN'T COST ME A FORTUNE
Date published: 2023-02-18
Rated 4 out of 5 by
Leatha121 from
Great
It was easy not difficult at all . They guided me through everything
Date published: 2023-02-18
Rated 5 out of 5 by
Susie qb from
This is a great place to do your taxes
Love the easy way to do my taxes with Turbo tax.great place
Date published: 2023-02-18
Rated 5 out of 5 by
RLK78 from
ANOTHER GREAT YEAR
HAVE NEVER HAD A PROBLEM FILING MY TAXES WITH TURBOTAX. THEY MAKE IT SO EASY AND HELP ME UNDERSTAND THE NEW LAWS AND CHANGES EVERY YEAR.
All TurboTax® Offerings Reviews - Page 12068
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MCC1 from
great experience
I never could have completed my taxes without Don's help. He was most helpful, patient, and polite. He answered all of my questions. Very easy process.
Date published: 2023-02-18
Rated 5 out of 5 by
sub sailor from
TurboTax is Excellent
As usual I had no difficulty completing my tax returns with TurboTax. Why would someone pay another person to complete their returns when TurboTax is so easy and user friendly to use. I have been using TurboTax for over 15 years and never had a complaint.
Date published: 2023-02-18
Rated 5 out of 5 by
LAURSAB from
easy to do
easy to do , turbo tax helps you entering accurate information by scanning your documents
Date published: 2023-02-18
Rated 5 out of 5 by
NaomiRxse from
TurboTax is easy and convenient!
TurboTax always helps me review and double check my returns. I have been using turbo tax for a few years now and they have yet to disappoint me. I would highly recommend this to anyone who is nervous about tax season. I also never pay for the upgrade versions and it all has worked out the same.
Date published: 2023-02-18
Rated 3 out of 5 by
EllingtonHam from
Fees are horrible.
My experience with the app is great, everything is really easy to use and it’s easy to quickly transfer most of my information from w2 and tax forms right into the app. The app is helpful, but the fees are really high. It is worth it for ease of service, but also, a federal fee to file, plus a state fee, that’s expected and not too high (but could be better for basic services) and there’s an additional processing fee. Adds up to being quite a bit, but for ease of use I suppose you get what you pay for.
Date published: 2023-02-18
Rated 5 out of 5 by
Penalope58 from
My expert was knowledgeable and went pleasant
I had some questions at the end and my expert was knowledgeable and walked methodically through my taxes and explained them to me as went along.
Date published: 2023-02-18
Rated 5 out of 5 by
LEE5657 from
LOVE THE SYSTEM AND SO EASY
I JUST LOVE HOW ITS EASY TO USE AND DOESN'T COST ME A FORTUNE
Date published: 2023-02-18
Rated 4 out of 5 by
Leatha121 from
Great
It was easy not difficult at all . They guided me through everything
Date published: 2023-02-18
Rated 5 out of 5 by
Susie qb from
This is a great place to do your taxes
Love the easy way to do my taxes with Turbo tax.great place
Date published: 2023-02-18
Rated 5 out of 5 by
RLK78 from
ANOTHER GREAT YEAR
HAVE NEVER HAD A PROBLEM FILING MY TAXES WITH TURBOTAX. THEY MAKE IT SO EASY AND HELP ME UNDERSTAND THE NEW LAWS AND CHANGES EVERY YEAR.
All TurboTax® Offerings Reviews - Page 12068
Date published: 2023-02-18