TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good but a little clumsy. I had to answer all the forma I was going to use and then had to dig them out again to get amount. Make this one step.
Date published: 2023-02-18
Rated 2 out of 5 by from Need to make charges more clear Need to make charges more clear. Stop trying to hide them.
Date published: 2023-02-18
Rated 5 out of 5 by from Been some years. I have been using Turbo Tax for some years now, I am a satisfied costumer so far.
Date published: 2023-02-18
Rated 5 out of 5 by from NEVER!...Will I consider another software/method! I've used TurboTax for YEARS, before there was an "online" anything! Their products have always been good, but Intuit changed the game when they made it possible to do your own taxes onlinen (saving $,) then get live expert help immediately - I can even pivot to having them totally do my taxes if I get caught in the weeds. I'm just an average 55+ person, not super intelligent, no accounting training other than prepping my own taxes. You CAN do this because the language in the software is simple, very clear and where there are terms that might be unfamiliar, you just click the little question mark button and BAM!. . .there's the clear explanation. SIMPLE, SIMPLE, SIMPLE! Once I receive all my tax forms, I can usually have 90% of the documents ready to file in an hour, then take time to confirm with an expert, review and file - total time, probably 90 minutes at most. Worth.Every.Penny.
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is very easy to use I needed help with one of my forms and received a call from a live agent and it went great.
Date published: 2023-02-18
Rated 4 out of 5 by from TurboTax makes filing easy, but it is costly. I have been doing my own taxes since I was in high school, TurboTax makes it go so much faster and smoother. I am disappointed that my family filings is much more expensive this year. Loyal customers should catch a break, especially if we do it all on our own.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is the best The representative was very helpful and nice. I look for to coming back in the years to come.
Date published: 2023-02-18
Rated 3 out of 5 by from Using Turbo Tax for a deceased parent is ... bad There were multiple places where filing for a deceased person (parent) had no instruction and then gave errors on the review. Had to look up on issues outside of Turbo Tax help to find how the form should be sent, and I'm still not sure it's right
Date published: 2023-02-18
Rated 5 out of 5 by from A Time/Effort/Money Saver! TurboTax keeps me on track, allows me the ability to complete taxes in my own time, and reminds me of ways to gain more in refunds.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use and very intuitive I worked with an accountant for 30 years, and this is a breeze.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good but a little clumsy. I had to answer all the forma I was going to use and then had to dig them out again to get amount. Make this one step.
Date published: 2023-02-18
Rated 2 out of 5 by from Need to make charges more clear Need to make charges more clear. Stop trying to hide them.
Date published: 2023-02-18
Rated 5 out of 5 by from Been some years. I have been using Turbo Tax for some years now, I am a satisfied costumer so far.
Date published: 2023-02-18
Rated 5 out of 5 by from NEVER!...Will I consider another software/method! I've used TurboTax for YEARS, before there was an "online" anything! Their products have always been good, but Intuit changed the game when they made it possible to do your own taxes onlinen (saving $,) then get live expert help immediately - I can even pivot to having them totally do my taxes if I get caught in the weeds. I'm just an average 55+ person, not super intelligent, no accounting training other than prepping my own taxes. You CAN do this because the language in the software is simple, very clear and where there are terms that might be unfamiliar, you just click the little question mark button and BAM!. . .there's the clear explanation. SIMPLE, SIMPLE, SIMPLE! Once I receive all my tax forms, I can usually have 90% of the documents ready to file in an hour, then take time to confirm with an expert, review and file - total time, probably 90 minutes at most. Worth.Every.Penny.
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is very easy to use I needed help with one of my forms and received a call from a live agent and it went great.
Date published: 2023-02-18
Rated 4 out of 5 by from TurboTax makes filing easy, but it is costly. I have been doing my own taxes since I was in high school, TurboTax makes it go so much faster and smoother. I am disappointed that my family filings is much more expensive this year. Loyal customers should catch a break, especially if we do it all on our own.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is the best The representative was very helpful and nice. I look for to coming back in the years to come.
Date published: 2023-02-18
Rated 3 out of 5 by from Using Turbo Tax for a deceased parent is ... bad There were multiple places where filing for a deceased person (parent) had no instruction and then gave errors on the review. Had to look up on issues outside of Turbo Tax help to find how the form should be sent, and I'm still not sure it's right
Date published: 2023-02-18
Rated 5 out of 5 by from A Time/Effort/Money Saver! TurboTax keeps me on track, allows me the ability to complete taxes in my own time, and reminds me of ways to gain more in refunds.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use and very intuitive I worked with an accountant for 30 years, and this is a breeze.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12067