TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
LadyEsGee from
EASY PEEZY
It's simple enough to use. I do not like the constant attempts to upsell other products in the return. I understand they're trying make a dollar but for goodness sake--give me a break! And It was a bit frustrating that I was not able to print my copies after completing the process.
Date published: 2023-02-18
Rated 2 out of 5 by
Kayt10093204982o798275698 from
A lot of hidden fees
They do make it easy, but continue to add on fees without proper communication. Just be upfront about the costs from the start. It becomes confusing because fees pop up with no explanation. I wanted basic support and they continued to charge me for premium without me choosing that.
Date published: 2023-02-18
Rated 5 out of 5 by
Gazza21 from
Awesome
If all sofwares were so simplified for use- life would be better!
Date published: 2023-02-18
Rated 1 out of 5 by
chjULcgvdsJNGDSAB from
*********
turbo tax just sucked and I refuse to do anymore through this app
Date published: 2023-02-18
Rated 5 out of 5 by
speso from
Turbo Tax is awsome
Very good software Thank you very much for everything
Date published: 2023-02-18
Rated 5 out of 5 by
MichelleB123456789 from
Thank you Turbo Tax!
Very helpful, again, Turbo Tax! I use your software every year...
Date published: 2023-02-18
Rated 5 out of 5 by
DSHA from
EASY FILING
Easy to use, get answers and file both fed and state.
Date published: 2023-02-18
Rated 5 out of 5 by
ETCVail from
Easy Process
Easy Process, I was able to start the process then add info later
Date published: 2023-02-18
Rated 4 out of 5 by
axiom7 from
Turbo Tax is an extremely good product
I was a little uncomfortable that my refund numbers differed from last year's and I initiated a screen share and chat with a TT expert. It was a very good experience. The technology is really up to snuff. Only reason I give 4 stars rather than 5 is that I think it would be good to have a side-by-side comparison feature for the current year vs the year immediately prior (or any year really). H&R has that feature and it's really good and would have avoided my confusion. Otherwise Bravo!
Date published: 2023-02-18
Rated 2 out of 5 by
YoMan525247 from
I never wanted Live assist and couldnt remove
Kind of upsetting since I did everything myself and didnt need any live assistance. I feel as though you forced me to make more money off me
All TurboTax® Offerings Reviews - Page 12064
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
LadyEsGee from
EASY PEEZY
It's simple enough to use. I do not like the constant attempts to upsell other products in the return. I understand they're trying make a dollar but for goodness sake--give me a break! And It was a bit frustrating that I was not able to print my copies after completing the process.
Date published: 2023-02-18
Rated 2 out of 5 by
Kayt10093204982o798275698 from
A lot of hidden fees
They do make it easy, but continue to add on fees without proper communication. Just be upfront about the costs from the start. It becomes confusing because fees pop up with no explanation. I wanted basic support and they continued to charge me for premium without me choosing that.
Date published: 2023-02-18
Rated 5 out of 5 by
Gazza21 from
Awesome
If all sofwares were so simplified for use- life would be better!
Date published: 2023-02-18
Rated 1 out of 5 by
chjULcgvdsJNGDSAB from
*********
turbo tax just sucked and I refuse to do anymore through this app
Date published: 2023-02-18
Rated 5 out of 5 by
speso from
Turbo Tax is awsome
Very good software Thank you very much for everything
Date published: 2023-02-18
Rated 5 out of 5 by
MichelleB123456789 from
Thank you Turbo Tax!
Very helpful, again, Turbo Tax! I use your software every year...
Date published: 2023-02-18
Rated 5 out of 5 by
DSHA from
EASY FILING
Easy to use, get answers and file both fed and state.
Date published: 2023-02-18
Rated 5 out of 5 by
ETCVail from
Easy Process
Easy Process, I was able to start the process then add info later
Date published: 2023-02-18
Rated 4 out of 5 by
axiom7 from
Turbo Tax is an extremely good product
I was a little uncomfortable that my refund numbers differed from last year's and I initiated a screen share and chat with a TT expert. It was a very good experience. The technology is really up to snuff. Only reason I give 4 stars rather than 5 is that I think it would be good to have a side-by-side comparison feature for the current year vs the year immediately prior (or any year really). H&R has that feature and it's really good and would have avoided my confusion. Otherwise Bravo!
Date published: 2023-02-18
Rated 2 out of 5 by
YoMan525247 from
I never wanted Live assist and couldnt remove
Kind of upsetting since I did everything myself and didnt need any live assistance. I feel as though you forced me to make more money off me
All TurboTax® Offerings Reviews - Page 12064
Date published: 2023-02-18