TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from EASY PEEZY It's simple enough to use. I do not like the constant attempts to upsell other products in the return. I understand they're trying make a dollar but for goodness sake--give me a break! And It was a bit frustrating that I was not able to print my copies after completing the process.
Date published: 2023-02-18
Rated 2 out of 5 by from A lot of hidden fees They do make it easy, but continue to add on fees without proper communication. Just be upfront about the costs from the start. It becomes confusing because fees pop up with no explanation. I wanted basic support and they continued to charge me for premium without me choosing that.
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome If all sofwares were so simplified for use- life would be better!
Date published: 2023-02-18
Rated 1 out of 5 by from ********* turbo tax just sucked and I refuse to do anymore through this app
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awsome Very good software Thank you very much for everything
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you Turbo Tax! Very helpful, again, Turbo Tax! I use your software every year...
Date published: 2023-02-18
Rated 5 out of 5 by from EASY FILING Easy to use, get answers and file both fed and state.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy Process Easy Process, I was able to start the process then add info later
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax is an extremely good product I was a little uncomfortable that my refund numbers differed from last year's and I initiated a screen share and chat with a TT expert. It was a very good experience. The technology is really up to snuff. Only reason I give 4 stars rather than 5 is that I think it would be good to have a side-by-side comparison feature for the current year vs the year immediately prior (or any year really). H&R has that feature and it's really good and would have avoided my confusion. Otherwise Bravo!
Date published: 2023-02-18
Rated 2 out of 5 by from I never wanted Live assist and couldnt remove Kind of upsetting since I did everything myself and didnt need any live assistance. I feel as though you forced me to make more money off me
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12064
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from EASY PEEZY It's simple enough to use. I do not like the constant attempts to upsell other products in the return. I understand they're trying make a dollar but for goodness sake--give me a break! And It was a bit frustrating that I was not able to print my copies after completing the process.
Date published: 2023-02-18
Rated 2 out of 5 by from A lot of hidden fees They do make it easy, but continue to add on fees without proper communication. Just be upfront about the costs from the start. It becomes confusing because fees pop up with no explanation. I wanted basic support and they continued to charge me for premium without me choosing that.
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome If all sofwares were so simplified for use- life would be better!
Date published: 2023-02-18
Rated 1 out of 5 by from ********* turbo tax just sucked and I refuse to do anymore through this app
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awsome Very good software Thank you very much for everything
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you Turbo Tax! Very helpful, again, Turbo Tax! I use your software every year...
Date published: 2023-02-18
Rated 5 out of 5 by from EASY FILING Easy to use, get answers and file both fed and state.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy Process Easy Process, I was able to start the process then add info later
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax is an extremely good product I was a little uncomfortable that my refund numbers differed from last year's and I initiated a screen share and chat with a TT expert. It was a very good experience. The technology is really up to snuff. Only reason I give 4 stars rather than 5 is that I think it would be good to have a side-by-side comparison feature for the current year vs the year immediately prior (or any year really). H&R has that feature and it's really good and would have avoided my confusion. Otherwise Bravo!
Date published: 2023-02-18
Rated 2 out of 5 by from I never wanted Live assist and couldnt remove Kind of upsetting since I did everything myself and didnt need any live assistance. I feel as though you forced me to make more money off me
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12064