TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
HeatherS2022 from
Excellent
Experience was Excellent as always. So smooth and easy to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
CPlovesTurboTax from
TurboTax is user friendly. Easy to navigate.
TurboTax is excellent service. The professionals are available at every step.
Date published: 2023-04-18
Rated 2 out of 5 by
qpzm from
change is not always good
should have left the program the way it was, professional verbiage is not helpful when trying to understand topics. program glitches are also not helpful
Date published: 2023-04-18
Rated 1 out of 5 by
Meeze from
Increase in Fees
For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by
Anos from
2023 Review
Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by
lilithlane from
Overpriced and stressful
You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by
bigstup from
turbotax is the absolute worst
expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
GeoJet from
Turbo Tax was Great
I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by
SK2000 from
Turbo Tax is awesome!
Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by
jimmy hat from
great
it was great, I will use it every year I have taxes
All TurboTax® Offerings Reviews - Page 1207
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HeatherS2022 from
Excellent
Experience was Excellent as always. So smooth and easy to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
CPlovesTurboTax from
TurboTax is user friendly. Easy to navigate.
TurboTax is excellent service. The professionals are available at every step.
Date published: 2023-04-18
Rated 2 out of 5 by
qpzm from
change is not always good
should have left the program the way it was, professional verbiage is not helpful when trying to understand topics. program glitches are also not helpful
Date published: 2023-04-18
Rated 1 out of 5 by
Meeze from
Increase in Fees
For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by
Anos from
2023 Review
Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by
lilithlane from
Overpriced and stressful
You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by
bigstup from
turbotax is the absolute worst
expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
GeoJet from
Turbo Tax was Great
I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by
SK2000 from
Turbo Tax is awesome!
Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by
jimmy hat from
great
it was great, I will use it every year I have taxes
All TurboTax® Offerings Reviews - Page 1207
Date published: 2023-04-18