TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent Experience was Excellent as always. So smooth and easy to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user friendly. Easy to navigate. TurboTax is excellent service. The professionals are available at every step.
Date published: 2023-04-18
Rated 2 out of 5 by from change is not always good should have left the program the way it was, professional verbiage is not helpful when trying to understand topics. program glitches are also not helpful
Date published: 2023-04-18
Rated 1 out of 5 by from Increase in Fees For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by from 2023 Review Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by from Overpriced and stressful You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax is the absolute worst expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Great I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by from great it was great, I will use it every year I have taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1207
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Experience was Excellent as always. So smooth and easy to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user friendly. Easy to navigate. TurboTax is excellent service. The professionals are available at every step.
Date published: 2023-04-18
Rated 2 out of 5 by from change is not always good should have left the program the way it was, professional verbiage is not helpful when trying to understand topics. program glitches are also not helpful
Date published: 2023-04-18
Rated 1 out of 5 by from Increase in Fees For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by from 2023 Review Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by from Overpriced and stressful You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax is the absolute worst expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Great I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by from great it was great, I will use it every year I have taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1207