TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent very easy for me , in my case I am singl very easy for me , in my case I am single, and the system is frendly
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo tax is helpful The customer ser is top notch and made everything simple.
Date published: 2023-02-18
Rated 3 out of 5 by from Starting to just not be worth it I've been using TurboTax since i was 18. it used to be free. now I use it solely for the fact they offer discounted rates and direct imports for Uber Driver. At this point smaller tax professionals are cheaper and more efficient. Consider checking local professional rates
Date published: 2023-02-18
Rated 5 out of 5 by from Best Tax Program Ever Turbo Tax know all the forms you need to do your taxes right the first time. What a time saver.
Date published: 2023-02-18
Rated 4 out of 5 by from Dennis TurboTax worked well for me. To input my information, I used the feature that allows me to choose which topics apply to me. The calculations were correct and I filed electronically today (mid-February). I also asked a question on the Community website and an employee tax expert answered it (and my follow-up question) the same day. I appreciate such good service. I have two suggestions for future versions: 1. I didn't notice the "Show Topic List" button at the top of the screen until I was finished. This would have been an easier way to navigate my returns than using the "I'll Choose What to Work On" option. Is it possible to make the button bigger so that more users notice it? 2. For some lines of my 1040 form, It wasn't easy to determine how TurboTax arrived at its calculation. For example, my IRA distributions on line 4 consisted of three distributions minus my Roth and QCD amounts. I was able to verify TurboTax's numbers by hand but it would be helpful to know where to go in the program to see the calculation. I think the product offers this option of reviewing my 1040 but I'm not sure how to access it. Overall I'm pleased with TurboTax and I plan to use it again next year.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is awesome They help out with everything I needed you should use turbo tax
Date published: 2023-02-18
Rated 4 out of 5 by from THE LIVE HELP WAS OTSTANDING The issue I have is with your bot fence, to keep call volume down. I was on the phone 30 minutes and still, could not reach a live person. I have paid each year for live help, I do not pay for aggravation caused by a bot answering service ment to divert calls
Date published: 2023-02-18
Rated 5 out of 5 by from Amended return Lisa was a great help in amending my state return. Always appreciate TT assisting with online chat
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax Turbo Tax makes doing taxes a breeze I highly reccommend.
Date published: 2023-02-18
Rated 5 out of 5 by from very easy to use! Took a little longer than I expected but easy to use!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12060
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent very easy for me , in my case I am singl very easy for me , in my case I am single, and the system is frendly
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo tax is helpful The customer ser is top notch and made everything simple.
Date published: 2023-02-18
Rated 3 out of 5 by from Starting to just not be worth it I've been using TurboTax since i was 18. it used to be free. now I use it solely for the fact they offer discounted rates and direct imports for Uber Driver. At this point smaller tax professionals are cheaper and more efficient. Consider checking local professional rates
Date published: 2023-02-18
Rated 5 out of 5 by from Best Tax Program Ever Turbo Tax know all the forms you need to do your taxes right the first time. What a time saver.
Date published: 2023-02-18
Rated 4 out of 5 by from Dennis TurboTax worked well for me. To input my information, I used the feature that allows me to choose which topics apply to me. The calculations were correct and I filed electronically today (mid-February). I also asked a question on the Community website and an employee tax expert answered it (and my follow-up question) the same day. I appreciate such good service. I have two suggestions for future versions: 1. I didn't notice the "Show Topic List" button at the top of the screen until I was finished. This would have been an easier way to navigate my returns than using the "I'll Choose What to Work On" option. Is it possible to make the button bigger so that more users notice it? 2. For some lines of my 1040 form, It wasn't easy to determine how TurboTax arrived at its calculation. For example, my IRA distributions on line 4 consisted of three distributions minus my Roth and QCD amounts. I was able to verify TurboTax's numbers by hand but it would be helpful to know where to go in the program to see the calculation. I think the product offers this option of reviewing my 1040 but I'm not sure how to access it. Overall I'm pleased with TurboTax and I plan to use it again next year.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is awesome They help out with everything I needed you should use turbo tax
Date published: 2023-02-18
Rated 4 out of 5 by from THE LIVE HELP WAS OTSTANDING The issue I have is with your bot fence, to keep call volume down. I was on the phone 30 minutes and still, could not reach a live person. I have paid each year for live help, I do not pay for aggravation caused by a bot answering service ment to divert calls
Date published: 2023-02-18
Rated 5 out of 5 by from Amended return Lisa was a great help in amending my state return. Always appreciate TT assisting with online chat
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax Turbo Tax makes doing taxes a breeze I highly reccommend.
Date published: 2023-02-18
Rated 5 out of 5 by from very easy to use! Took a little longer than I expected but easy to use!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12060