TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from turbo tax is great I have used Turbo Tax for 8 yrs with no problems. I plan to keep using Turbo Tax.
Date published: 2022-02-15
Rated 5 out of 5 by from simply amazing. easy step by step instructions. could'nt ask for anything to be better.
Date published: 2022-02-15
Rated 5 out of 5 by from So quick, so easy! I truly had no issue with turbo tax, everyone says taxes are so scary... TURBO TAX IS HERE TO HELP!!
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax Online is awesome! No stress! Give it a try!!!! You won't regret it. Do it today!
Date published: 2022-02-15
Rated 5 out of 5 by from I love it! Its so easy and convenient. I don't know the first thing about taxes, so it is awesome to have such a simple and easy way to do it. I also like having the confidence that Turbo will back me if I get audited
Date published: 2022-02-15
Rated 1 out of 5 by from TurboTax has a glitch they won't fix. TurboTax apparently has some sort of glitch with the "charitable donations" section. After several searches, I found some "workaround" steps that not only didn't work like they said, but ended up forcing me to enter "0" as my charitable donations and dropped my refund. Even though in reality, we donated over $5,000 to charity and have the paperwork to prove it. Now my refund is over $100 lower than it would have been had I been able to enter all the correct information. Apparently this has been an issue for them for over a year and they haven't fixed it.
Date published: 2022-02-15
Rated 1 out of 5 by from poor service this is to be a free service and yet again you charged me. I will be finding a free service next year.
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS TOPS ! ACCURATE, EASY USE-SUPERB! TURBO TAX TOPS -- ACCURATE, EASY TO USE- -SUPERB !
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is great The process is easy and the customer support is very helpful
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax and Google foo gets er done Turbo tax always makes this as easy as possible but this year wonky Stimulus Checks and Child tax credits made it difficult to figure out where to input all the numbers. Between a fat finger skipping the Advanced child credit received and the IRS not explaining that the number they give you for the 3rd stimulus rebate for line 30 of the 1040 is the actual amount you got that Turbo tax is asking for. It made sense once I looked up what that block was. Then trying to figure out how to removed my combat pay from my gross earnings. Took a bit longer than expected, about a day and half. I always expect it to take a few days though. Over all, they make the tax process as easy as they can.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great I have used Turbo Tax for 8 yrs with no problems. I plan to keep using Turbo Tax.
Date published: 2022-02-15
Rated 5 out of 5 by from simply amazing. easy step by step instructions. could'nt ask for anything to be better.
Date published: 2022-02-15
Rated 5 out of 5 by from So quick, so easy! I truly had no issue with turbo tax, everyone says taxes are so scary... TURBO TAX IS HERE TO HELP!!
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax Online is awesome! No stress! Give it a try!!!! You won't regret it. Do it today!
Date published: 2022-02-15
Rated 5 out of 5 by from I love it! Its so easy and convenient. I don't know the first thing about taxes, so it is awesome to have such a simple and easy way to do it. I also like having the confidence that Turbo will back me if I get audited
Date published: 2022-02-15
Rated 1 out of 5 by from TurboTax has a glitch they won't fix. TurboTax apparently has some sort of glitch with the "charitable donations" section. After several searches, I found some "workaround" steps that not only didn't work like they said, but ended up forcing me to enter "0" as my charitable donations and dropped my refund. Even though in reality, we donated over $5,000 to charity and have the paperwork to prove it. Now my refund is over $100 lower than it would have been had I been able to enter all the correct information. Apparently this has been an issue for them for over a year and they haven't fixed it.
Date published: 2022-02-15
Rated 1 out of 5 by from poor service this is to be a free service and yet again you charged me. I will be finding a free service next year.
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS TOPS ! ACCURATE, EASY USE-SUPERB! TURBO TAX TOPS -- ACCURATE, EASY TO USE- -SUPERB !
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is great The process is easy and the customer support is very helpful
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax and Google foo gets er done Turbo tax always makes this as easy as possible but this year wonky Stimulus Checks and Child tax credits made it difficult to figure out where to input all the numbers. Between a fat finger skipping the Advanced child credit received and the IRS not explaining that the number they give you for the 3rd stimulus rebate for line 30 of the 1040 is the actual amount you got that Turbo tax is asking for. It made sense once I looked up what that block was. Then trying to figure out how to removed my combat pay from my gross earnings. Took a bit longer than expected, about a day and half. I always expect it to take a few days though. Over all, they make the tax process as easy as they can.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12059