TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome Experience Awesome and so easy even when there was more challenges. Complete and thorough!
Date published: 2021-02-24
Rated 5 out of 5 by from Still Helpful and Trustworthy I've used TurboTax for 4 years now and every year it's always what I use to file. Never even crosses my mind to change services because I've been happy with it the whole time. First year I had to pay for self-employment reasons and its not even that bad either. Thanks as always TurboTax; Always trust you. <3
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy simple and helpful I filed for the first time and the process was made very simple. The expert review helped with the one question i had.
Date published: 2021-02-24
Rated 5 out of 5 by from Its was cool I belive i like turbo tax and i like how they walk throw the taxes to make sure they are done right
Date published: 2021-02-24
Rated 5 out of 5 by from Show me the money This was the 4th year that I have used TT to file my return...they make improvements every year so it just gets easier and easier to file
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use and quick Had quick and easy experience with TurboTax, would recommend and use again.
Date published: 2021-02-24
Rated 3 out of 5 by from Technical problems I use TurboTax every year. This is the first year I have had a problem. While trying to finish up, the online version got hung up on Schedule C. After scrolling thru all of Schedule C and verifying the numbers, the Continue button would not work. I reached live support once and she sent me instructions to fix it. The instructions themselves were inaccurate! Later I asked for human tech support to call me and Oneil was superb. He took me thru many of my business deductions and together we filled it out the long way. This resulted in maybe another $10 in refunds but one very happy customer - me! However the overall experience and the faulty instructions cause me to give this year's TurboTax just 3 stars.
Date published: 2021-02-24
Rated 4 out of 5 by from easy to use It was difficult to find the free filing. the site kept putting me in the deluxe charging me $40 fed $40 state with total $80. I had to log out and clear everything and re-enter for the free filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Its stress free Absolutely love it had to get help but he helped me out even more
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use Information is easy to enter. Good explanations if you have questions. Explanations right at your fingertips.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Experience Awesome and so easy even when there was more challenges. Complete and thorough!
Date published: 2021-02-24
Rated 5 out of 5 by from Still Helpful and Trustworthy I've used TurboTax for 4 years now and every year it's always what I use to file. Never even crosses my mind to change services because I've been happy with it the whole time. First year I had to pay for self-employment reasons and its not even that bad either. Thanks as always TurboTax; Always trust you. <3
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy simple and helpful I filed for the first time and the process was made very simple. The expert review helped with the one question i had.
Date published: 2021-02-24
Rated 5 out of 5 by from Its was cool I belive i like turbo tax and i like how they walk throw the taxes to make sure they are done right
Date published: 2021-02-24
Rated 5 out of 5 by from Show me the money This was the 4th year that I have used TT to file my return...they make improvements every year so it just gets easier and easier to file
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use and quick Had quick and easy experience with TurboTax, would recommend and use again.
Date published: 2021-02-24
Rated 3 out of 5 by from Technical problems I use TurboTax every year. This is the first year I have had a problem. While trying to finish up, the online version got hung up on Schedule C. After scrolling thru all of Schedule C and verifying the numbers, the Continue button would not work. I reached live support once and she sent me instructions to fix it. The instructions themselves were inaccurate! Later I asked for human tech support to call me and Oneil was superb. He took me thru many of my business deductions and together we filled it out the long way. This resulted in maybe another $10 in refunds but one very happy customer - me! However the overall experience and the faulty instructions cause me to give this year's TurboTax just 3 stars.
Date published: 2021-02-24
Rated 4 out of 5 by from easy to use It was difficult to find the free filing. the site kept putting me in the deluxe charging me $40 fed $40 state with total $80. I had to log out and clear everything and re-enter for the free filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Its stress free Absolutely love it had to get help but he helped me out even more
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use Information is easy to enter. Good explanations if you have questions. Explanations right at your fingertips.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12054