TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Del66 from
Frustration
I have used TurboTax for several years without any problems, but this year the format has been frustrating. Would not download my Fidelity Investment information. I had to refile my state tax because of TurboTax program had left and exemption off.
Date published: 2022-02-26
Rated 4 out of 5 by
Jswagg from
Good job
Good excellent experience had to do nothing really
Date published: 2022-02-26
Rated 4 out of 5 by
AmbitiousAndy from
Good for multistate filing but can improve
I believe multistate filing was an okay experience considering my situation was complex in terms of determining residency. Great guides and information prompts for selecting proper categories. However, I had to use the costlier premier service just because I sold 1 single stock last year. That was a waste of money but I found it too complex to use other services or file directly. Think the deluxe version is the sweet spot for price and value
Date published: 2022-02-26
Rated 5 out of 5 by
kayarosse from
I love Turbotax
Turbotax helped me step by step in filing taxes for the first time
Date published: 2022-02-26
Rated 5 out of 5 by
Innesd75 from
Awesome job
Things went smooth and fast would recommend to family
Date published: 2022-02-26
Rated 5 out of 5 by
jposwint from
TurboTax awesome
My experience was awesome, can be free to do what I want.
Date published: 2022-02-26
Rated 4 out of 5 by
Mowia1980 from
Turbo tax is awesome
It was good I would refer you guys to anyone that is wanting to do taxes
Date published: 2022-02-26
Rated 5 out of 5 by
SUNNYHOTSTATE from
GREAT EXPERT ASSISTANCE
I HAD TO CALL FOR AN EXPERT. RONALD WAS GREAT. HE WAS KNOWLEDGEABLE, PROFESSIONAL, CLEAR AND FRIENDLY.
Date published: 2022-02-26
Rated 5 out of 5 by
Hallie62 from
Very helpful
Very helpful and nice. They helped me thru the process
Date published: 2022-02-26
Rated 5 out of 5 by
KennMC1970 from
Love Turbo Tax
TurboTax makes filing super simple! Entering information and instant calculations makes this tax-filing software a great investment.
All TurboTax® Offerings Reviews - Page 12054
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Del66 from
Frustration
I have used TurboTax for several years without any problems, but this year the format has been frustrating. Would not download my Fidelity Investment information. I had to refile my state tax because of TurboTax program had left and exemption off.
Date published: 2022-02-26
Rated 4 out of 5 by
Jswagg from
Good job
Good excellent experience had to do nothing really
Date published: 2022-02-26
Rated 4 out of 5 by
AmbitiousAndy from
Good for multistate filing but can improve
I believe multistate filing was an okay experience considering my situation was complex in terms of determining residency. Great guides and information prompts for selecting proper categories. However, I had to use the costlier premier service just because I sold 1 single stock last year. That was a waste of money but I found it too complex to use other services or file directly. Think the deluxe version is the sweet spot for price and value
Date published: 2022-02-26
Rated 5 out of 5 by
kayarosse from
I love Turbotax
Turbotax helped me step by step in filing taxes for the first time
Date published: 2022-02-26
Rated 5 out of 5 by
Innesd75 from
Awesome job
Things went smooth and fast would recommend to family
Date published: 2022-02-26
Rated 5 out of 5 by
jposwint from
TurboTax awesome
My experience was awesome, can be free to do what I want.
Date published: 2022-02-26
Rated 4 out of 5 by
Mowia1980 from
Turbo tax is awesome
It was good I would refer you guys to anyone that is wanting to do taxes
Date published: 2022-02-26
Rated 5 out of 5 by
SUNNYHOTSTATE from
GREAT EXPERT ASSISTANCE
I HAD TO CALL FOR AN EXPERT. RONALD WAS GREAT. HE WAS KNOWLEDGEABLE, PROFESSIONAL, CLEAR AND FRIENDLY.
Date published: 2022-02-26
Rated 5 out of 5 by
Hallie62 from
Very helpful
Very helpful and nice. They helped me thru the process
Date published: 2022-02-26
Rated 5 out of 5 by
KennMC1970 from
Love Turbo Tax
TurboTax makes filing super simple! Entering information and instant calculations makes this tax-filing software a great investment.
All TurboTax® Offerings Reviews - Page 12054
Date published: 2022-02-26