TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1206