TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 2022 Taxes Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax users for many years TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by from Good but some line items difficult to locate input It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by from Very much an automated process TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by from First timer and it was amazing So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by from Easy, pricy Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
Rated 5 out of 5 by from Simple Made Easy This is really easy. It took 15 minutes. Thanks TurboTax you're my only friend.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Experience Easy to file and very helpful if I didn't understand certain questions.
Date published: 2023-03-18
Rated 5 out of 5 by from wow totally blown away by the level of service. I had an accounting issue that was discovered after I started filling my taxes for the year. I tried to find advice how to proceed when suddenly turbo tax called to find out if there was a problem they could help with. The next day I spoke with an agent I named by" guardian tax ange"l. After about 30 minuets my issue was resolved. The software coupled with alive agent is miraculous. fastest and most thorough, short of an audit. The agent was very well informed. It felt as though i had a safety net. I read the numbers and relevant questions and we moved on. 2022 taxes complete WOW what a relief.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is ok, but very expensive. The GREAT expert was a big zero - She wasn't able to help me!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 Taxes Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax users for many years TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by from Good but some line items difficult to locate input It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by from Very much an automated process TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by from First timer and it was amazing So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by from Easy, pricy Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
Rated 5 out of 5 by from Simple Made Easy This is really easy. It took 15 minutes. Thanks TurboTax you're my only friend.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Experience Easy to file and very helpful if I didn't understand certain questions.
Date published: 2023-03-18
Rated 5 out of 5 by from wow totally blown away by the level of service. I had an accounting issue that was discovered after I started filling my taxes for the year. I tried to find advice how to proceed when suddenly turbo tax called to find out if there was a problem they could help with. The next day I spoke with an agent I named by" guardian tax ange"l. After about 30 minuets my issue was resolved. The software coupled with alive agent is miraculous. fastest and most thorough, short of an audit. The agent was very well informed. It felt as though i had a safety net. I read the numbers and relevant questions and we moved on. 2022 taxes complete WOW what a relief.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is ok, but very expensive. The GREAT expert was a big zero - She wasn't able to help me!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1206