TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Bad TurboTax version When I tried to import any of our W2's the program would crash. Selecting help on certain topics would be un-related to the help topic. This has been the worst release of Turbo Tax that I have ever used. Next year I will be looking at other alternatives.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Amazing We really enjoyed working with TurboTax this year, they ended up helping us when we continued to struggle with certain questions.
Date published: 2023-02-19
Rated 5 out of 5 by from We love TurboTax We have used TurboTax for 11 years now. We have always had a great experience, our questions always answered, and always feel confident in our filing.
Date published: 2023-02-19
Rated 3 out of 5 by from Needs improvement! I could not download QuickBooks Online into Turbotax Business. If this problem is not fixed by next year tax preparation, I may have to give up being a customer of Intuit.
Date published: 2023-02-19
Rated 4 out of 5 by from love it never had any issues. great service, what more to say
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is easy to use Used TurboTax last year and this year. I find it easy to use and very quick.
Date published: 2023-02-19
Rated 1 out of 5 by from never again The amount of fees you charge to have someone go through and basically file for themselves is sickening. This is the last year I will ever use turbo tax online
Date published: 2023-02-19
Rated 4 out of 5 by from Simple and Easy - One Flaw I would give TurboTax 5 stars, however, the site did not allow me to type information. I had to type it in another program and copy, paste it, to add to my returns.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Makes Taxes A Breeze Absolutely love the ease of using TurboTax. I love how it stores data from year to year and provides me with help when needed throughout the year. The Max Audit Defense is also an added bonus! You won't regret signing up for it if you ever get audited!
Date published: 2023-02-19
Rated 2 out of 5 by from What happened? Remember when turbo tax was free? That's why I used it. Sure they make it simple and easy but now I'm getting charged over $100 to do the most basic and simple tex return. I was charged $40 just for choosing the option to pay the fees with my refund. What kind of garbage is that
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12049
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad TurboTax version When I tried to import any of our W2's the program would crash. Selecting help on certain topics would be un-related to the help topic. This has been the worst release of Turbo Tax that I have ever used. Next year I will be looking at other alternatives.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Amazing We really enjoyed working with TurboTax this year, they ended up helping us when we continued to struggle with certain questions.
Date published: 2023-02-19
Rated 5 out of 5 by from We love TurboTax We have used TurboTax for 11 years now. We have always had a great experience, our questions always answered, and always feel confident in our filing.
Date published: 2023-02-19
Rated 3 out of 5 by from Needs improvement! I could not download QuickBooks Online into Turbotax Business. If this problem is not fixed by next year tax preparation, I may have to give up being a customer of Intuit.
Date published: 2023-02-19
Rated 4 out of 5 by from love it never had any issues. great service, what more to say
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is easy to use Used TurboTax last year and this year. I find it easy to use and very quick.
Date published: 2023-02-19
Rated 1 out of 5 by from never again The amount of fees you charge to have someone go through and basically file for themselves is sickening. This is the last year I will ever use turbo tax online
Date published: 2023-02-19
Rated 4 out of 5 by from Simple and Easy - One Flaw I would give TurboTax 5 stars, however, the site did not allow me to type information. I had to type it in another program and copy, paste it, to add to my returns.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Makes Taxes A Breeze Absolutely love the ease of using TurboTax. I love how it stores data from year to year and provides me with help when needed throughout the year. The Max Audit Defense is also an added bonus! You won't regret signing up for it if you ever get audited!
Date published: 2023-02-19
Rated 2 out of 5 by from What happened? Remember when turbo tax was free? That's why I used it. Sure they make it simple and easy but now I'm getting charged over $100 to do the most basic and simple tex return. I was charged $40 just for choosing the option to pay the fees with my refund. What kind of garbage is that
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12049