TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Tax Returns Made Simple They provide simple step by step instruction that helps walk you through the process.
Date published: 2023-02-18
Rated 5 out of 5 by from Trusted ive used Turbo Tax Deluxe for approximately 10 years now
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax was great!! love my tax expert. made filing super easy!! Will definitely use again.
Date published: 2023-02-18
Rated 5 out of 5 by from Awsome Awsome job way to go was a good time aaaaaaaasdfgggxg huh ffghhfbjhchgcvjjbvhhb
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo tax live service needs improvement! I used the Live Turbo Tax adviser service twice and had bad experiences with both. The first did not know the answer to my question and took 20 minutes to research it while I was waiting for her to return and when I hung up she forwarded an email stating my issue was resolved. When actually I eventually resolved the issue myself by resetting my page and completing the AI computer suggestions. The second, time I asked for assistance, the operator lost connection and never called back to finish assisting me. Again, I had to find the solutions on my own. The turbo tax AI technology is excellent but the tax advisors need additional training on how to effectively use the software.
Date published: 2023-02-18
Rated 5 out of 5 by from I’ve used turbo tax for 3 years Turbo tax is very helpful and the make it easy. The live chat agents are great
Date published: 2023-02-18
Rated 4 out of 5 by from Easy Peasy It's easy if you don't have a lot of tax issues to use turbo tax
Date published: 2023-02-18
Rated 3 out of 5 by from Price keeps going up... I enjoy the way they walk you thru but was surprised at the cost. I should have bought it at Sam's Club. It would have been cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by from great help the online chat with an expert was the most accurate and helpful and amazing help I have had
Date published: 2023-02-18
Rated 1 out of 5 by from This is the last year of my using TurboTax.. Filing standardized return and Program kept freezing. Spent more than 2-hours just to file online. Copied everything from w-2 yet program went in an unstoppable loop. Very frustrating, more no way to reach out company.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12044
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Returns Made Simple They provide simple step by step instruction that helps walk you through the process.
Date published: 2023-02-18
Rated 5 out of 5 by from Trusted ive used Turbo Tax Deluxe for approximately 10 years now
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax was great!! love my tax expert. made filing super easy!! Will definitely use again.
Date published: 2023-02-18
Rated 5 out of 5 by from Awsome Awsome job way to go was a good time aaaaaaaasdfgggxg huh ffghhfbjhchgcvjjbvhhb
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo tax live service needs improvement! I used the Live Turbo Tax adviser service twice and had bad experiences with both. The first did not know the answer to my question and took 20 minutes to research it while I was waiting for her to return and when I hung up she forwarded an email stating my issue was resolved. When actually I eventually resolved the issue myself by resetting my page and completing the AI computer suggestions. The second, time I asked for assistance, the operator lost connection and never called back to finish assisting me. Again, I had to find the solutions on my own. The turbo tax AI technology is excellent but the tax advisors need additional training on how to effectively use the software.
Date published: 2023-02-18
Rated 5 out of 5 by from I’ve used turbo tax for 3 years Turbo tax is very helpful and the make it easy. The live chat agents are great
Date published: 2023-02-18
Rated 4 out of 5 by from Easy Peasy It's easy if you don't have a lot of tax issues to use turbo tax
Date published: 2023-02-18
Rated 3 out of 5 by from Price keeps going up... I enjoy the way they walk you thru but was surprised at the cost. I should have bought it at Sam's Club. It would have been cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by from great help the online chat with an expert was the most accurate and helpful and amazing help I have had
Date published: 2023-02-18
Rated 1 out of 5 by from This is the last year of my using TurboTax.. Filing standardized return and Program kept freezing. Spent more than 2-hours just to file online. Copied everything from w-2 yet program went in an unstoppable loop. Very frustrating, more no way to reach out company.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12044