TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is very easy I'm on my 3rd year now using turbo tax and its very easy to use specially with the help of LIVE agent shout out to "VICTORIA" she is very nice and knowledgeable.
Date published: 2022-02-26
Rated 5 out of 5 by from Trusted I look to Turbo Tax every year to help sort through our lives. I trust them to walk me through everything at my pace.
Date published: 2022-02-26
Rated 5 out of 5 by from Overall really happy Im very impressed. Ill continue to file my taxes myself through turbo tax intuit..
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazing TurboTax makes doing taxes easy. This year I did not even need help from their on-line experts.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to Use I love using Turbo Tax. It's easy to use. I have used Turbo Tax for over 10 years and have never had a problem.
Date published: 2022-02-26
Rated 1 out of 5 by from Not FREE at all Ridiculous. Filing taxes are not free as they promise. There's always an extra charge that you HAVE TO accept in order to file your tax return. I could have hired HR Block and pay half. That's what I'll do next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Great and safe to use. Very self-explanatory. Have live help when needed as well.
Date published: 2022-02-26
Rated 3 out of 5 by from Beware of hidden fees!!! Having paid $80 for the 2021 Premier CD version, I was shocked that upon e-filing my return, $40 was deducted from my Federal refund for reasons that I still do not understand. From all indications, the only way I could have this extraneous electronic filing fee would have been to print and mail my return via the USPS. Inexcusable!!! I've used TurboTax to file my taxes for the past 20+ years; but after this unexpected fee, I may give serious consideration to using another vendor next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Fairly easy to use Pretty clear to just enter and click. Only a few special items that have to be researched to better understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Awesome It was very helpful!! Would definitely recommend!!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 12037
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy I'm on my 3rd year now using turbo tax and its very easy to use specially with the help of LIVE agent shout out to "VICTORIA" she is very nice and knowledgeable.
Date published: 2022-02-26
Rated 5 out of 5 by from Trusted I look to Turbo Tax every year to help sort through our lives. I trust them to walk me through everything at my pace.
Date published: 2022-02-26
Rated 5 out of 5 by from Overall really happy Im very impressed. Ill continue to file my taxes myself through turbo tax intuit..
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazing TurboTax makes doing taxes easy. This year I did not even need help from their on-line experts.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to Use I love using Turbo Tax. It's easy to use. I have used Turbo Tax for over 10 years and have never had a problem.
Date published: 2022-02-26
Rated 1 out of 5 by from Not FREE at all Ridiculous. Filing taxes are not free as they promise. There's always an extra charge that you HAVE TO accept in order to file your tax return. I could have hired HR Block and pay half. That's what I'll do next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Great and safe to use. Very self-explanatory. Have live help when needed as well.
Date published: 2022-02-26
Rated 3 out of 5 by from Beware of hidden fees!!! Having paid $80 for the 2021 Premier CD version, I was shocked that upon e-filing my return, $40 was deducted from my Federal refund for reasons that I still do not understand. From all indications, the only way I could have this extraneous electronic filing fee would have been to print and mail my return via the USPS. Inexcusable!!! I've used TurboTax to file my taxes for the past 20+ years; but after this unexpected fee, I may give serious consideration to using another vendor next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Fairly easy to use Pretty clear to just enter and click. Only a few special items that have to be researched to better understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Awesome It was very helpful!! Would definitely recommend!!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 12037