TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Easy Easiest its ever been! I will continue to use TurboTax in the future
Date published: 2022-02-28
Rated 5 out of 5 by from Love it! Very helpful every step of the way. Simple language used that is easy to understand.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is easy to use This software is easy to use and the online help is pretty much spot on. I have used this software for 5 years and have been happy at how uncomplicate filing is
Date published: 2022-02-28
Rated 5 out of 5 by from Convenience Was able to do my simple return from the comfort of my home for free.
Date published: 2022-02-28
Rated 4 out of 5 by from MA BANK INTEREST INCOME - ERROR WITH FORM System brought over interest income from Federal onto Line 27 and 30 of MA form 3. The system would allow me to enter the interest as Line 29 (5% interest from MA Bank) but would not allow us to override line 30 to 0.00 (since all the interest income was from MA banks). Additionally on the Line 11 Additional info of MA Schedule 3K-1, it lists interest income, it then lists a line labeled Total in the detail area, then adds the number together and puts it at the Total of the section as 344 (aka - Total is 2x the actual amount)
Date published: 2022-02-28
Rated 2 out of 5 by from I was forced to file by mail I put in information on the form 2441 for child care credit when I unknowingly didn't qualify. When it got to the end to e-file, I could not proceed due to missing information on the form. I had paid for the tax preparation service already. I deleted the form 2441 per the instructions, but it was too late. When I went to e-file, I was still prompted to attempt to fix the form 2441 even though the form was deleted because I had paid for the tax preparation already. The website would not let me continue forward to e-file no matter what I did to try to correct it. I went around and around with this issue for quite a while. Due to this inconvenience, I now am being forced to file my federal and state tax my mail, which defeats the purpose of convenience that Turbotax is supposed to offer. It would be nice if Turbo Tax could fix this perceived glitch.
Date published: 2022-02-28
Rated 5 out of 5 by from The greatest way to do Taxes TurboTax is user friendly and simple to ask questions when in doubt. It great!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Leasa195761cai I've been so confused with turbo tax this year i have been rejected 9 times
Date published: 2022-02-28
Rated 5 out of 5 by from Very awesome!! Been using for decades - cannot file my taxes without them. Have stock trades and download from broker. Would like the option to print separate pages on returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Extremely helpful Turbo tax would not let me file until everything was corrected. Very thorough!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12034
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Easiest its ever been! I will continue to use TurboTax in the future
Date published: 2022-02-28
Rated 5 out of 5 by from Love it! Very helpful every step of the way. Simple language used that is easy to understand.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is easy to use This software is easy to use and the online help is pretty much spot on. I have used this software for 5 years and have been happy at how uncomplicate filing is
Date published: 2022-02-28
Rated 5 out of 5 by from Convenience Was able to do my simple return from the comfort of my home for free.
Date published: 2022-02-28
Rated 4 out of 5 by from MA BANK INTEREST INCOME - ERROR WITH FORM System brought over interest income from Federal onto Line 27 and 30 of MA form 3. The system would allow me to enter the interest as Line 29 (5% interest from MA Bank) but would not allow us to override line 30 to 0.00 (since all the interest income was from MA banks). Additionally on the Line 11 Additional info of MA Schedule 3K-1, it lists interest income, it then lists a line labeled Total in the detail area, then adds the number together and puts it at the Total of the section as 344 (aka - Total is 2x the actual amount)
Date published: 2022-02-28
Rated 2 out of 5 by from I was forced to file by mail I put in information on the form 2441 for child care credit when I unknowingly didn't qualify. When it got to the end to e-file, I could not proceed due to missing information on the form. I had paid for the tax preparation service already. I deleted the form 2441 per the instructions, but it was too late. When I went to e-file, I was still prompted to attempt to fix the form 2441 even though the form was deleted because I had paid for the tax preparation already. The website would not let me continue forward to e-file no matter what I did to try to correct it. I went around and around with this issue for quite a while. Due to this inconvenience, I now am being forced to file my federal and state tax my mail, which defeats the purpose of convenience that Turbotax is supposed to offer. It would be nice if Turbo Tax could fix this perceived glitch.
Date published: 2022-02-28
Rated 5 out of 5 by from The greatest way to do Taxes TurboTax is user friendly and simple to ask questions when in doubt. It great!!!
Date published: 2022-02-28
Rated 3 out of 5 by from Leasa195761cai I've been so confused with turbo tax this year i have been rejected 9 times
Date published: 2022-02-28
Rated 5 out of 5 by from Very awesome!! Been using for decades - cannot file my taxes without them. Have stock trades and download from broker. Would like the option to print separate pages on returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Extremely helpful Turbo tax would not let me file until everything was corrected. Very thorough!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12034