TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
ktclover56 from
turbo tax was great!!
love my tax expert. made filing super easy!! Will definitely use again.
Date published: 2023-02-18
Rated 5 out of 5 by
GailenHouck from
Awsome
Awsome job way to go was a good time aaaaaaaasdfgggxg huh ffghhfbjhchgcvjjbvhhb
Date published: 2023-02-18
Rated 3 out of 5 by
blessbygod12 from
Turbo tax live service needs improvement!
I used the Live Turbo Tax adviser service twice and had bad experiences with both. The first did not know the answer to my question and took 20 minutes to research it while I was waiting for her to return and when I hung up she forwarded an email stating my issue was resolved. When actually I eventually resolved the issue myself by resetting my page and completing the AI computer suggestions. The second, time I asked for assistance, the operator lost connection and never called back to finish assisting me. Again, I had to find the solutions on my own. The turbo tax AI technology is excellent but the tax advisors need additional training on how to effectively use the software.
Date published: 2023-02-18
Rated 5 out of 5 by
Joel 7690 from
I’ve used turbo tax for 3 years
Turbo tax is very helpful and the make it easy. The live chat agents are great
Date published: 2023-02-18
Rated 4 out of 5 by
AlphaOmega1 from
Easy Peasy
It's easy if you don't have a lot of tax issues to use turbo tax
Date published: 2023-02-18
Rated 3 out of 5 by
C5566 from
Price keeps going up...
I enjoy the way they walk you thru but was surprised at the cost. I should have bought it at Sam's Club. It would have been cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by
Neillworths from
great help
the online chat with an expert was the most accurate and helpful and amazing help I have had
Date published: 2023-02-18
Rated 1 out of 5 by
Bazar from
This is the last year of my using TurboTax..
Filing standardized return and Program kept freezing. Spent more than 2-hours just to file online. Copied everything from w-2 yet program went in an unstoppable loop. Very frustrating, more no way to reach out company.
Date published: 2023-02-18
Rated 5 out of 5 by
Shelldee63 from
It was awesome
It was amazing!!! I will continue to file this way from now on!
Date published: 2023-02-18
Rated 3 out of 5 by
Muskrat97 from
it's all good
way better than going to a tax person and you can see what's really going on
All TurboTax® Offerings Reviews - Page 12033
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ktclover56 from
turbo tax was great!!
love my tax expert. made filing super easy!! Will definitely use again.
Date published: 2023-02-18
Rated 5 out of 5 by
GailenHouck from
Awsome
Awsome job way to go was a good time aaaaaaaasdfgggxg huh ffghhfbjhchgcvjjbvhhb
Date published: 2023-02-18
Rated 3 out of 5 by
blessbygod12 from
Turbo tax live service needs improvement!
I used the Live Turbo Tax adviser service twice and had bad experiences with both. The first did not know the answer to my question and took 20 minutes to research it while I was waiting for her to return and when I hung up she forwarded an email stating my issue was resolved. When actually I eventually resolved the issue myself by resetting my page and completing the AI computer suggestions. The second, time I asked for assistance, the operator lost connection and never called back to finish assisting me. Again, I had to find the solutions on my own. The turbo tax AI technology is excellent but the tax advisors need additional training on how to effectively use the software.
Date published: 2023-02-18
Rated 5 out of 5 by
Joel 7690 from
I’ve used turbo tax for 3 years
Turbo tax is very helpful and the make it easy. The live chat agents are great
Date published: 2023-02-18
Rated 4 out of 5 by
AlphaOmega1 from
Easy Peasy
It's easy if you don't have a lot of tax issues to use turbo tax
Date published: 2023-02-18
Rated 3 out of 5 by
C5566 from
Price keeps going up...
I enjoy the way they walk you thru but was surprised at the cost. I should have bought it at Sam's Club. It would have been cheaper.
Date published: 2023-02-18
Rated 5 out of 5 by
Neillworths from
great help
the online chat with an expert was the most accurate and helpful and amazing help I have had
Date published: 2023-02-18
Rated 1 out of 5 by
Bazar from
This is the last year of my using TurboTax..
Filing standardized return and Program kept freezing. Spent more than 2-hours just to file online. Copied everything from w-2 yet program went in an unstoppable loop. Very frustrating, more no way to reach out company.
Date published: 2023-02-18
Rated 5 out of 5 by
Shelldee63 from
It was awesome
It was amazing!!! I will continue to file this way from now on!
Date published: 2023-02-18
Rated 3 out of 5 by
Muskrat97 from
it's all good
way better than going to a tax person and you can see what's really going on
All TurboTax® Offerings Reviews - Page 12033
Date published: 2023-02-18