TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from very user friendly super easy to use; did not take all day to determine my returns
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was very helpful I was very nervous at first, but turbotax really helped out a lot and made the process very easy
Date published: 2022-03-29
Rated 5 out of 5 by from I like Turbo Tax! I have filed with TurboTax for the last several years. IRS no longer contracted with the company apparently, but I found that your free app worked perfectly for me. I had trouble understanding one section and I found it easy to request a call for help. That worked well. Thanks. NF
Date published: 2022-03-29
Rated 5 out of 5 by from Good Service Very helpful and time saving. Will use Turbo Tax next year
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax 2021 I am a long time Turbo Tax Deluxe user. In general, I am satisfied with it although I see few improvements to the program each year. One aspect that has annoyed me for years is the lack of a sorting feature for charitable contributions. It would really help to be able to sort by name all my contributions. Why you have not done this, though I often see complaints about it ,I don't know. Maybe Turbo Tax 2022?
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo ta is awesome! Turbo Tax is very easy to use. There side notes help sections help me understand clearly. And love that it is free.
Date published: 2022-03-29
Rated 5 out of 5 by from Linda was amazing! This was my second year using TurboTax experts and I couldn't be happier
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo tax is miss leading. Had to do my taxes twice because of some glitches. Then it said that e-file was included but at check out it charged 25$ for e-file, and 40$ for services. Do not believe them when they say something is free. At the beginning it said it could pull in all my personal info from my last years tax form, and stated ' It's all in no need to retype' and then proceed to ask me to fill in my name, address, and other info that was on my old return. This review took 3 attempts to post as well.
Date published: 2022-03-29
Rated 5 out of 5 by from I love turbo tax 4 year now and u really enjoy using turbo tax and I'm gonna continue
Date published: 2022-03-29
Rated 5 out of 5 by from This has been my best tax preparation experience i Nicloe was interested in her work and motivated me to provide my full attention to our tax preparation work. She stayed with the tasks and kept me informed whenever she had questions or needed more documentation.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 12031
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very user friendly super easy to use; did not take all day to determine my returns
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was very helpful I was very nervous at first, but turbotax really helped out a lot and made the process very easy
Date published: 2022-03-29
Rated 5 out of 5 by from I like Turbo Tax! I have filed with TurboTax for the last several years. IRS no longer contracted with the company apparently, but I found that your free app worked perfectly for me. I had trouble understanding one section and I found it easy to request a call for help. That worked well. Thanks. NF
Date published: 2022-03-29
Rated 5 out of 5 by from Good Service Very helpful and time saving. Will use Turbo Tax next year
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax 2021 I am a long time Turbo Tax Deluxe user. In general, I am satisfied with it although I see few improvements to the program each year. One aspect that has annoyed me for years is the lack of a sorting feature for charitable contributions. It would really help to be able to sort by name all my contributions. Why you have not done this, though I often see complaints about it ,I don't know. Maybe Turbo Tax 2022?
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo ta is awesome! Turbo Tax is very easy to use. There side notes help sections help me understand clearly. And love that it is free.
Date published: 2022-03-29
Rated 5 out of 5 by from Linda was amazing! This was my second year using TurboTax experts and I couldn't be happier
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo tax is miss leading. Had to do my taxes twice because of some glitches. Then it said that e-file was included but at check out it charged 25$ for e-file, and 40$ for services. Do not believe them when they say something is free. At the beginning it said it could pull in all my personal info from my last years tax form, and stated ' It's all in no need to retype' and then proceed to ask me to fill in my name, address, and other info that was on my old return. This review took 3 attempts to post as well.
Date published: 2022-03-29
Rated 5 out of 5 by from I love turbo tax 4 year now and u really enjoy using turbo tax and I'm gonna continue
Date published: 2022-03-29
Rated 5 out of 5 by from This has been my best tax preparation experience i Nicloe was interested in her work and motivated me to provide my full attention to our tax preparation work. She stayed with the tasks and kept me informed whenever she had questions or needed more documentation.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 12031