TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very good service I have used free edition and helped alot. Thank you.
Date published: 2021-02-24
Rated 4 out of 5 by from certain scenarios was hard to find. I sold an investment home I held a few days less than 1 yr. I had to file it in investment. I had the 1099s from the tittle insurance, the form only ask me how much I sold, and how much it cost me in total, very simple; it did not ask for account number or the agency TIN; i think the IRS properly would ask me about it later. the stock trade review is not error proof neither : trade with zero gain or lost and zero disallowed was flagged and I had to delete it to get through with the review, took me few hours to figure out.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service System is easy to navigate through and a lot of helpful information
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
Rated 5 out of 5 by from Trust the Force, Luke 3rd year I've used Turbo Tax. When you first switch over from doing your own paper forms to using Turbo Tax, there's a bit of trauma because the methods are so different. But if you keep calm and follow the TT path, everything turns out very nicely.
Date published: 2021-02-24
Rated 3 out of 5 by from It works, but makes the 'somple' complicated Unclear page to page directions; may leave sote without instructions on how to return; direct deposit info impossible to find; it's at the end . Sort of
Date published: 2021-02-24
Rated 4 out of 5 by from Thanks it was okay, did it quickly with easy instructions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made it easy I worked with Scott this morning on a few questions I had and felt at ease through a process that was causing stress on my own. I made more money than I ever had before in 2020 on my 1099 so had unique questions that he answered quickly and clearly.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good service I have used free edition and helped alot. Thank you.
Date published: 2021-02-24
Rated 4 out of 5 by from certain scenarios was hard to find. I sold an investment home I held a few days less than 1 yr. I had to file it in investment. I had the 1099s from the tittle insurance, the form only ask me how much I sold, and how much it cost me in total, very simple; it did not ask for account number or the agency TIN; i think the IRS properly would ask me about it later. the stock trade review is not error proof neither : trade with zero gain or lost and zero disallowed was flagged and I had to delete it to get through with the review, took me few hours to figure out.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service System is easy to navigate through and a lot of helpful information
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
Rated 5 out of 5 by from Trust the Force, Luke 3rd year I've used Turbo Tax. When you first switch over from doing your own paper forms to using Turbo Tax, there's a bit of trauma because the methods are so different. But if you keep calm and follow the TT path, everything turns out very nicely.
Date published: 2021-02-24
Rated 3 out of 5 by from It works, but makes the 'somple' complicated Unclear page to page directions; may leave sote without instructions on how to return; direct deposit info impossible to find; it's at the end . Sort of
Date published: 2021-02-24
Rated 4 out of 5 by from Thanks it was okay, did it quickly with easy instructions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made it easy I worked with Scott this morning on a few questions I had and felt at ease through a process that was causing stress on my own. I made more money than I ever had before in 2020 on my 1099 so had unique questions that he answered quickly and clearly.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12026