TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jeff 77 from
Very Easy
This is the first year I prepared my own taxes and Turbo Tax made everything very easy!
Date published: 2023-02-18
Rated 5 out of 5 by
Older Guy 70 from
Excellent Service!
This is my second year with TurboTax and it was great - used the online assistance and they were outstanding
Date published: 2023-02-18
Rated 4 out of 5 by
DebDJ from
2022 Tax
Experts are helpful. Chat that is automated with answers didn't help me much at all. I had to call to get my answer. It's getting more and more expensive and harder to understand.
Date published: 2023-02-18
Rated 4 out of 5 by
renruTlaH from
It has changed
I had a much tougher time this year than in the past many years I have used TurboTax. I'm not sure what was changed, but it kept going back to the same info several times asking me to verify or correct. I'm confident that everything is ok now. For the first time, I had numerous pop-ups asking me to add info directly into the tax forms themselves. One time it entered it in the wrong spot, would not allow me to go back, and left me no option but to blow it all away and start over. That was 5 hours out of my life lost for good. I'm glad they did not record the sound track to that.
Date published: 2023-02-18
Rated 5 out of 5 by
Dumcan from
turbotax is great
Turbotax made filing easy. ill use it again next year
Date published: 2023-02-18
Rated 5 out of 5 by
TreborGumbii from
Thanks!
Appreciate the easy walkthrough in getting my taxes done!
Date published: 2023-02-18
Rated 5 out of 5 by
Dukesterdoge from
Turbo tax is good.
It was a good program for someone to use to do their own taxes. However, it would have been better if it had been free.
Date published: 2023-02-18
Rated 5 out of 5 by
Barry D from
Don't Pay for an Accountant. TurboTax is EASY!
TurboTax couldn't be any easier. You can allow it to interview you, or you can manually enter your tax information. There is nothing it can't do that my accountant can do.
Date published: 2023-02-18
Rated 2 out of 5 by
ZZZXXX from
It Used to be Better
The amount of data I had to type is from last year's forms is getting higher and higher each year. It does not seem that switching to another service would really be all that inconvenient.
Date published: 2023-02-18
Rated 5 out of 5 by
rmlawn from
Turbo tax is simple to use and quick
great user experience, easy to navigate with little to no experience needed
All TurboTax® Offerings Reviews - Page 12025
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jeff 77 from
Very Easy
This is the first year I prepared my own taxes and Turbo Tax made everything very easy!
Date published: 2023-02-18
Rated 5 out of 5 by
Older Guy 70 from
Excellent Service!
This is my second year with TurboTax and it was great - used the online assistance and they were outstanding
Date published: 2023-02-18
Rated 4 out of 5 by
DebDJ from
2022 Tax
Experts are helpful. Chat that is automated with answers didn't help me much at all. I had to call to get my answer. It's getting more and more expensive and harder to understand.
Date published: 2023-02-18
Rated 4 out of 5 by
renruTlaH from
It has changed
I had a much tougher time this year than in the past many years I have used TurboTax. I'm not sure what was changed, but it kept going back to the same info several times asking me to verify or correct. I'm confident that everything is ok now. For the first time, I had numerous pop-ups asking me to add info directly into the tax forms themselves. One time it entered it in the wrong spot, would not allow me to go back, and left me no option but to blow it all away and start over. That was 5 hours out of my life lost for good. I'm glad they did not record the sound track to that.
Date published: 2023-02-18
Rated 5 out of 5 by
Dumcan from
turbotax is great
Turbotax made filing easy. ill use it again next year
Date published: 2023-02-18
Rated 5 out of 5 by
TreborGumbii from
Thanks!
Appreciate the easy walkthrough in getting my taxes done!
Date published: 2023-02-18
Rated 5 out of 5 by
Dukesterdoge from
Turbo tax is good.
It was a good program for someone to use to do their own taxes. However, it would have been better if it had been free.
Date published: 2023-02-18
Rated 5 out of 5 by
Barry D from
Don't Pay for an Accountant. TurboTax is EASY!
TurboTax couldn't be any easier. You can allow it to interview you, or you can manually enter your tax information. There is nothing it can't do that my accountant can do.
Date published: 2023-02-18
Rated 2 out of 5 by
ZZZXXX from
It Used to be Better
The amount of data I had to type is from last year's forms is getting higher and higher each year. It does not seem that switching to another service would really be all that inconvenient.
Date published: 2023-02-18
Rated 5 out of 5 by
rmlawn from
Turbo tax is simple to use and quick
great user experience, easy to navigate with little to no experience needed
All TurboTax® Offerings Reviews - Page 12025
Date published: 2023-02-18