TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very Easy This is the first year I prepared my own taxes and Turbo Tax made everything very easy!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Service! This is my second year with TurboTax and it was great - used the online assistance and they were outstanding
Date published: 2023-02-18
Rated 4 out of 5 by from 2022 Tax Experts are helpful. Chat that is automated with answers didn't help me much at all. I had to call to get my answer. It's getting more and more expensive and harder to understand.
Date published: 2023-02-18
Rated 4 out of 5 by from It has changed I had a much tougher time this year than in the past many years I have used TurboTax. I'm not sure what was changed, but it kept going back to the same info several times asking me to verify or correct. I'm confident that everything is ok now. For the first time, I had numerous pop-ups asking me to add info directly into the tax forms themselves. One time it entered it in the wrong spot, would not allow me to go back, and left me no option but to blow it all away and start over. That was 5 hours out of my life lost for good. I'm glad they did not record the sound track to that.
Date published: 2023-02-18
Rated 5 out of 5 by from turbotax is great Turbotax made filing easy. ill use it again next year
Date published: 2023-02-18
Rated 5 out of 5 by from Thanks! Appreciate the easy walkthrough in getting my taxes done!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is good. It was a good program for someone to use to do their own taxes. However, it would have been better if it had been free.
Date published: 2023-02-18
Rated 5 out of 5 by from Don't Pay for an Accountant. TurboTax is EASY! TurboTax couldn't be any easier. You can allow it to interview you, or you can manually enter your tax information. There is nothing it can't do that my accountant can do.
Date published: 2023-02-18
Rated 2 out of 5 by from It Used to be Better The amount of data I had to type is from last year's forms is getting higher and higher each year. It does not seem that switching to another service would really be all that inconvenient.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is simple to use and quick great user experience, easy to navigate with little to no experience needed
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12025
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy This is the first year I prepared my own taxes and Turbo Tax made everything very easy!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Service! This is my second year with TurboTax and it was great - used the online assistance and they were outstanding
Date published: 2023-02-18
Rated 4 out of 5 by from 2022 Tax Experts are helpful. Chat that is automated with answers didn't help me much at all. I had to call to get my answer. It's getting more and more expensive and harder to understand.
Date published: 2023-02-18
Rated 4 out of 5 by from It has changed I had a much tougher time this year than in the past many years I have used TurboTax. I'm not sure what was changed, but it kept going back to the same info several times asking me to verify or correct. I'm confident that everything is ok now. For the first time, I had numerous pop-ups asking me to add info directly into the tax forms themselves. One time it entered it in the wrong spot, would not allow me to go back, and left me no option but to blow it all away and start over. That was 5 hours out of my life lost for good. I'm glad they did not record the sound track to that.
Date published: 2023-02-18
Rated 5 out of 5 by from turbotax is great Turbotax made filing easy. ill use it again next year
Date published: 2023-02-18
Rated 5 out of 5 by from Thanks! Appreciate the easy walkthrough in getting my taxes done!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is good. It was a good program for someone to use to do their own taxes. However, it would have been better if it had been free.
Date published: 2023-02-18
Rated 5 out of 5 by from Don't Pay for an Accountant. TurboTax is EASY! TurboTax couldn't be any easier. You can allow it to interview you, or you can manually enter your tax information. There is nothing it can't do that my accountant can do.
Date published: 2023-02-18
Rated 2 out of 5 by from It Used to be Better The amount of data I had to type is from last year's forms is getting higher and higher each year. It does not seem that switching to another service would really be all that inconvenient.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is simple to use and quick great user experience, easy to navigate with little to no experience needed
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12025