TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from went from free to $30 to $90 and the finally $180 went from free to $30 to $90 and the finally $180 then got help from sir Gregory and he rushed me through my options taking over the screen. Moving the screen where i could not read the "fine print". that is all thank you and good day- will be using someone else next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome I needed help and the Juan the product support specialist resolved my problem.
Date published: 2021-02-25
Rated 4 out of 5 by from thought it was more expensive this year turbo tax is awesome.. however I did not get 1 free state so it cost me more
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the BEST!! Its very easy to understand the steps to file your own taxes and their tax experts are live and can guide you through any issues if u run into a problem. Its the best tax filing app EVER!!!
Date published: 2021-02-25
Rated 2 out of 5 by from Needs Work! I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 2 out of 5 by from Very slow and cumbersome I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly! super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by from They might charge you EVEN if you choose free They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great! I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12021
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from went from free to $30 to $90 and the finally $180 went from free to $30 to $90 and the finally $180 then got help from sir Gregory and he rushed me through my options taking over the screen. Moving the screen where i could not read the "fine print". that is all thank you and good day- will be using someone else next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome I needed help and the Juan the product support specialist resolved my problem.
Date published: 2021-02-25
Rated 4 out of 5 by from thought it was more expensive this year turbo tax is awesome.. however I did not get 1 free state so it cost me more
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the BEST!! Its very easy to understand the steps to file your own taxes and their tax experts are live and can guide you through any issues if u run into a problem. Its the best tax filing app EVER!!!
Date published: 2021-02-25
Rated 2 out of 5 by from Needs Work! I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 2 out of 5 by from Very slow and cumbersome I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly! super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by from They might charge you EVEN if you choose free They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great! I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12021