TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Turbo Tax is Just OK I have used Turbo Tax for 5 years and this may be the last. The "live messaging" is a computer that does not answer questions it sure tries but anything unusual, you wont get an answer. I find turbo tax more and more user unfriendly was I use it. The cost is almost as much as a live accountant. Just disappointed overall this year. Not real reassured this year. Very very disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Review I have used TurboTax for many years and have always had a great experience using the program.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great! Using turbo tax really made it simple to do it from home and not have to be waiting somewhere.
Date published: 2022-04-15
Rated 5 out of 5 by from Great service Turbo tax has been great for 5 years now. Thanks for everything
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy to use TurboTax was very easy to use and made the entire process great.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes this so easy ! A little anxious filing for the first time as a widow but every question was understandable and has hints "see more" if you need a little more help.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy peasy Have used for years. Always easy to use and follow instructions. Recommend.
Date published: 2022-04-15
Rated 2 out of 5 by from the government should just tell us what we owe extremely cumbersome, had to jump through many hoops to finally file my taxes and then they charged me $60 because my tax return was not a "simple" return. Disappointed
Date published: 2022-04-15
Rated 5 out of 5 by from Love the easy process It’s great, easy and simple forms!!! Plus free which is a huge plus
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is Just OK I have used Turbo Tax for 5 years and this may be the last. The "live messaging" is a computer that does not answer questions it sure tries but anything unusual, you wont get an answer. I find turbo tax more and more user unfriendly was I use it. The cost is almost as much as a live accountant. Just disappointed overall this year. Not real reassured this year. Very very disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Review I have used TurboTax for many years and have always had a great experience using the program.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great! Using turbo tax really made it simple to do it from home and not have to be waiting somewhere.
Date published: 2022-04-15
Rated 5 out of 5 by from Great service Turbo tax has been great for 5 years now. Thanks for everything
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy to use TurboTax was very easy to use and made the entire process great.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes this so easy ! A little anxious filing for the first time as a widow but every question was understandable and has hints "see more" if you need a little more help.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy peasy Have used for years. Always easy to use and follow instructions. Recommend.
Date published: 2022-04-15
Rated 2 out of 5 by from the government should just tell us what we owe extremely cumbersome, had to jump through many hoops to finally file my taxes and then they charged me $60 because my tax return was not a "simple" return. Disappointed
Date published: 2022-04-15
Rated 5 out of 5 by from Love the easy process It’s great, easy and simple forms!!! Plus free which is a huge plus
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1202