TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Taxes get more complex, but TurboTax Keeps Up! We had many changes in our tax situation this year, but TurboTax led us seamlessly through the process. Another successful year!
Date published: 2022-02-23
Rated 5 out of 5 by from EASY TO USE SERVICE THE SOFTWARE WAS EASY TO USE. IT GAVE ME BACK MORE THAN I EXPECTED ON MY TAX RETURN.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Turbo Tax had everything I needed to file our taxes. When I had a question, there was an answer and all forms that I needed were easy to find and fill out.
Date published: 2022-02-23
Rated 5 out of 5 by from excellent service quick and easy would use this service again next year no doubt
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy to file via TurboTax. Love it. No live chat needed. I would recommend TurboTax to everyone.
Date published: 2022-02-23
Rated 5 out of 5 by from grea tool Very easy to follow.Great product.Highly recommended.
Date published: 2022-02-23
Rated 3 out of 5 by from Good It's good had great experience with turbo Tet.....
Date published: 2022-02-23
Rated 4 out of 5 by from Easy peezy Follow the guided steps and it’s easy. I did it on my own.
Date published: 2022-02-23
Rated 2 out of 5 by from Needs some improvements Programming for Underpayment of Tax had dramatic errors. One of four estimated tax payments made was simply missing. Worksheets contained statement "Do Not FIle ..." but this message was not displayed as entries for estimated taxes were made. This required a call to TurboTax to fix. This error seemed to surprise even the rep who I spoke with, but she was very helpful. I am retired and have no W-2 withholdings. I make estimated tax payments instead, but it was difficult to find where this was to be entered. TurboTax should guide one to these entries if there are no W-2s. I have subchapter S income from 'rental income'. Checking the rental income prompt led to Schedule C which I could soon tell was incorrect. It was difficult and almost by accident that I found Schedule E which was needed. Checking 'rental income' should prompt a question whether this was for an individual or for a corporation (e.g. for a Subchapter S). Dealing with the problems noted could be facilitated by having access to worksheets, ie, by viewing the 'print center' along the way. But this was not possible until I registered as if I was finishing my return and paying my bill. One should be able to view the forms and worksheets much earlier as a tool in detecting and fixing errors.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax really is awesome Needed help, got help and first time I got to file everything for Free
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12010
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes get more complex, but TurboTax Keeps Up! We had many changes in our tax situation this year, but TurboTax led us seamlessly through the process. Another successful year!
Date published: 2022-02-23
Rated 5 out of 5 by from EASY TO USE SERVICE THE SOFTWARE WAS EASY TO USE. IT GAVE ME BACK MORE THAN I EXPECTED ON MY TAX RETURN.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Turbo Tax had everything I needed to file our taxes. When I had a question, there was an answer and all forms that I needed were easy to find and fill out.
Date published: 2022-02-23
Rated 5 out of 5 by from excellent service quick and easy would use this service again next year no doubt
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy to file via TurboTax. Love it. No live chat needed. I would recommend TurboTax to everyone.
Date published: 2022-02-23
Rated 5 out of 5 by from grea tool Very easy to follow.Great product.Highly recommended.
Date published: 2022-02-23
Rated 3 out of 5 by from Good It's good had great experience with turbo Tet.....
Date published: 2022-02-23
Rated 4 out of 5 by from Easy peezy Follow the guided steps and it’s easy. I did it on my own.
Date published: 2022-02-23
Rated 2 out of 5 by from Needs some improvements Programming for Underpayment of Tax had dramatic errors. One of four estimated tax payments made was simply missing. Worksheets contained statement "Do Not FIle ..." but this message was not displayed as entries for estimated taxes were made. This required a call to TurboTax to fix. This error seemed to surprise even the rep who I spoke with, but she was very helpful. I am retired and have no W-2 withholdings. I make estimated tax payments instead, but it was difficult to find where this was to be entered. TurboTax should guide one to these entries if there are no W-2s. I have subchapter S income from 'rental income'. Checking the rental income prompt led to Schedule C which I could soon tell was incorrect. It was difficult and almost by accident that I found Schedule E which was needed. Checking 'rental income' should prompt a question whether this was for an individual or for a corporation (e.g. for a Subchapter S). Dealing with the problems noted could be facilitated by having access to worksheets, ie, by viewing the 'print center' along the way. But this was not possible until I registered as if I was finishing my return and paying my bill. One should be able to view the forms and worksheets much earlier as a tool in detecting and fixing errors.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax really is awesome Needed help, got help and first time I got to file everything for Free
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12010