TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Makes so much easier Taxes muddy my brain. Turbotax makes it capable to get them done with zero to low stress.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Its so easy to use and their support is great i literally filed my taxes while working
Date published: 2022-02-16
Rated 2 out of 5 by from Not-So-User-Friendly This Year (2021 Tax Year) We've used the TurboTax since 2016. This is the first year that was problematic for us. Please find examples below. 1. The program could not find our previous return file so all info needed to be keyed in this year. 2. The questions did not seem to flow well in the energy credit section. The wording was confusing to us. 3. When working through a section and then deciding it did not apply, the program would not let us delete the section, so we had to just enter zeros. 4. When filing the federal return, the program kept prompting us to do a state return. Florida does not require a state return. 5. The FAQ/User Community section seemed to have outdated info. in the energy credit area. 6. Lastly, in completing this review, the drag box would not expand to easily review our comments. Taxes are an uncomfortable process for us at best. This year's program snafus didn't help.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is so simple and fast. I have used Turbo Tax for over 6 years and find it to be simple and quick. It is so easy to use.
Date published: 2022-02-16
Rated 5 out of 5 by from turbo tax awsome easy to use ive used for many years i have never had a problem
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Easy to file. No problems. Will use again and have recommended to friends to file using turbo tax
Date published: 2022-02-16
Rated 4 out of 5 by from Very convenient Easy to use. Awesome. Help along the way. Very convenient
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax is great but expensive! Turbo Tax is really user friendly. I used it originally to save money as I had been having someone at H & R block do my taxes. Turbo Tax now is pretty comparable to that price. It is a good website, just has really risen in price.
Date published: 2022-02-16
Rated 5 out of 5 by from Quick and easy. It was easy, TurboTax is user friendly. Thank you.
Date published: 2022-02-16
Rated 4 out of 5 by from Easy I use Turbo Tax every year. Thankful that it's simple and walks you through each step.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes so much easier Taxes muddy my brain. Turbotax makes it capable to get them done with zero to low stress.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Its so easy to use and their support is great i literally filed my taxes while working
Date published: 2022-02-16
Rated 2 out of 5 by from Not-So-User-Friendly This Year (2021 Tax Year) We've used the TurboTax since 2016. This is the first year that was problematic for us. Please find examples below. 1. The program could not find our previous return file so all info needed to be keyed in this year. 2. The questions did not seem to flow well in the energy credit section. The wording was confusing to us. 3. When working through a section and then deciding it did not apply, the program would not let us delete the section, so we had to just enter zeros. 4. When filing the federal return, the program kept prompting us to do a state return. Florida does not require a state return. 5. The FAQ/User Community section seemed to have outdated info. in the energy credit area. 6. Lastly, in completing this review, the drag box would not expand to easily review our comments. Taxes are an uncomfortable process for us at best. This year's program snafus didn't help.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is so simple and fast. I have used Turbo Tax for over 6 years and find it to be simple and quick. It is so easy to use.
Date published: 2022-02-16
Rated 5 out of 5 by from turbo tax awsome easy to use ive used for many years i have never had a problem
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Easy to file. No problems. Will use again and have recommended to friends to file using turbo tax
Date published: 2022-02-16
Rated 4 out of 5 by from Very convenient Easy to use. Awesome. Help along the way. Very convenient
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax is great but expensive! Turbo Tax is really user friendly. I used it originally to save money as I had been having someone at H & R block do my taxes. Turbo Tax now is pretty comparable to that price. It is a good website, just has really risen in price.
Date published: 2022-02-16
Rated 5 out of 5 by from Quick and easy. It was easy, TurboTax is user friendly. Thank you.
Date published: 2022-02-16
Rated 4 out of 5 by from Easy I use Turbo Tax every year. Thankful that it's simple and walks you through each step.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12007