TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good dealing with the extremely complicated codes Access to all of the relevant forms is very helpful
Date published: 2022-11-10
Rated 5 out of 5 by from Turbo Tax so good so far... Nothing else to say. Thank you!!
Date published: 2022-11-10
Rated 5 out of 5 by from SO Easy so easy very convenient would recommend to anyone to use it
Date published: 2022-11-10
Rated 3 out of 5 by from Turbo Tax is OK It got the job done for my taxes. Will use again next year.
Date published: 2022-11-10
Rated 4 out of 5 by from 2021 returns Overall it was pretty good! I like the ease of use with this product
Date published: 2022-11-10
Rated 3 out of 5 by from New issue every year - not pleased Seems to be an issue in finding previous year (s) return. Turbo tax did not find previous year return(s) that were successfully filed. You would thinks this would not be an issue. Now, turbo does not report my 2021 return I have on file, and successfully filed on time. When I filed the 2021 return the software could not find the 2020 return which was filed with turbo. Had to input all the old forms - 1099s, w2, etc. Do not understand this issue at all! Very time consuming.
Date published: 2022-11-10
Rated 5 out of 5 by from turbo tax I have used turbo tax since the nineties. The message says use macOS Big Sur version 11. However my version says "up to date"
Date published: 2022-11-09
Rated 1 out of 5 by from Very poor design but unfortunately needed Very, very poor design compared with your average Mac application. Clearly you can see this is an MS Windows app ported for Mac. No intuitive controls, really bad performance, and the nonsense you have to go through to get the latest updates is Soooo. 1990. Cludge is the best way to describe it all, but unfortunately it is a necessary evil.
Date published: 2022-11-09
Rated 3 out of 5 by from Pretty good - could be better. I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by from Gotta love TurboTax I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
All TurboTax® Offerings Reviews - Page 13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good dealing with the extremely complicated codes Access to all of the relevant forms is very helpful
Date published: 2022-11-10
Rated 5 out of 5 by from Turbo Tax so good so far... Nothing else to say. Thank you!!
Date published: 2022-11-10
Rated 5 out of 5 by from SO Easy so easy very convenient would recommend to anyone to use it
Date published: 2022-11-10
Rated 3 out of 5 by from Turbo Tax is OK It got the job done for my taxes. Will use again next year.
Date published: 2022-11-10
Rated 4 out of 5 by from 2021 returns Overall it was pretty good! I like the ease of use with this product
Date published: 2022-11-10
Rated 3 out of 5 by from New issue every year - not pleased Seems to be an issue in finding previous year (s) return. Turbo tax did not find previous year return(s) that were successfully filed. You would thinks this would not be an issue. Now, turbo does not report my 2021 return I have on file, and successfully filed on time. When I filed the 2021 return the software could not find the 2020 return which was filed with turbo. Had to input all the old forms - 1099s, w2, etc. Do not understand this issue at all! Very time consuming.
Date published: 2022-11-10
Rated 5 out of 5 by from turbo tax I have used turbo tax since the nineties. The message says use macOS Big Sur version 11. However my version says "up to date"
Date published: 2022-11-09
Rated 1 out of 5 by from Very poor design but unfortunately needed Very, very poor design compared with your average Mac application. Clearly you can see this is an MS Windows app ported for Mac. No intuitive controls, really bad performance, and the nonsense you have to go through to get the latest updates is Soooo. 1990. Cludge is the best way to describe it all, but unfortunately it is a necessary evil.
Date published: 2022-11-09
Rated 3 out of 5 by from Pretty good - could be better. I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by from Gotta love TurboTax I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
All TurboTax® Offerings Reviews - Page 13