TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is great, except I have had two years of great experience paying extra for TurboTax Live. My tax situation became more complicated due to investments, and working with an accountant online is easy using the TurboTax platform. BUT-- TurboTax needs to at least ask if you want to keep your accountant from the previous year. Hopefully I can keep Lou to help me next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is a life saver I used the software to do my taxes and the process was very easy.. All I had to do was answer a few questions and the rest was history... It did everything for me..
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax has improved over the years I am impressed with how much Turbo Tax has been improved over the past few years. The last time I used Turbo Tax was 10 years ago and found features that were not desirable and switched to Tax Act. This year I prepared my taxes using both Tax Act and Turbo Tax as an experiment and discovered that Turbo Tax was much quicker and easier to prepare and file my taxes. (Not to mention I received a larger refund for some reason or other).
Date published: 2022-03-27
Rated 4 out of 5 by from It gets harder every year. Taxes are getting more complicated and Turbotax is getting harder to use. If the trend continues I will have to hire a CPA.
Date published: 2022-03-27
Rated 4 out of 5 by from easy to use Very easy to use the system. much cheaper also. will use again next year
Date published: 2022-03-27
Rated 5 out of 5 by from I always use Turbo Tax I've used Turbo Tax for over 20 years. I complete my return with the confidence that it is accurate and delivered on time. I highly recommend it for both simple and complex returns.
Date published: 2022-03-27
Rated 3 out of 5 by from Too expensive Filing process was fairly good, but $230 for having to do it myself will have me seeking other options next year. Also not a fan of you allowing Facebook to track me, requesting my data, and upselling.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Excellent in service and security! TurboTax knows what it takes to file your taxes effectively!
Date published: 2022-03-27
Rated 5 out of 5 by from Relieved of stress quick and easy experience with polite representatives and knowledable preparers
Date published: 2022-03-27
Rated 5 out of 5 by from Over 20 Year User! Outstanding as always!! I have been using Turbo Tax for over 20 years and I will continue to use Turbo Tax forever. It has saved me money, found ways to reduce my tax liabilities and made filing easy and quick. THANK YOU TURBO TAX!!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 11994
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great, except I have had two years of great experience paying extra for TurboTax Live. My tax situation became more complicated due to investments, and working with an accountant online is easy using the TurboTax platform. BUT-- TurboTax needs to at least ask if you want to keep your accountant from the previous year. Hopefully I can keep Lou to help me next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is a life saver I used the software to do my taxes and the process was very easy.. All I had to do was answer a few questions and the rest was history... It did everything for me..
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax has improved over the years I am impressed with how much Turbo Tax has been improved over the past few years. The last time I used Turbo Tax was 10 years ago and found features that were not desirable and switched to Tax Act. This year I prepared my taxes using both Tax Act and Turbo Tax as an experiment and discovered that Turbo Tax was much quicker and easier to prepare and file my taxes. (Not to mention I received a larger refund for some reason or other).
Date published: 2022-03-27
Rated 4 out of 5 by from It gets harder every year. Taxes are getting more complicated and Turbotax is getting harder to use. If the trend continues I will have to hire a CPA.
Date published: 2022-03-27
Rated 4 out of 5 by from easy to use Very easy to use the system. much cheaper also. will use again next year
Date published: 2022-03-27
Rated 5 out of 5 by from I always use Turbo Tax I've used Turbo Tax for over 20 years. I complete my return with the confidence that it is accurate and delivered on time. I highly recommend it for both simple and complex returns.
Date published: 2022-03-27
Rated 3 out of 5 by from Too expensive Filing process was fairly good, but $230 for having to do it myself will have me seeking other options next year. Also not a fan of you allowing Facebook to track me, requesting my data, and upselling.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Excellent in service and security! TurboTax knows what it takes to file your taxes effectively!
Date published: 2022-03-27
Rated 5 out of 5 by from Relieved of stress quick and easy experience with polite representatives and knowledable preparers
Date published: 2022-03-27
Rated 5 out of 5 by from Over 20 Year User! Outstanding as always!! I have been using Turbo Tax for over 20 years and I will continue to use Turbo Tax forever. It has saved me money, found ways to reduce my tax liabilities and made filing easy and quick. THANK YOU TURBO TAX!!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 11994