TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from YOU GUYS ARE AWESOME!! TurboTax live help was awesome!! They helped me solve six months of IRS headaches in 15 minutes! YOU GUYS ROCK!!
Date published: 2021-02-18
Rated 3 out of 5 by from Not worth the $200 for premier live Everything was going well until I got to the stocks and cryptocurrencies section of the filing. One issue I was having was uploading the CSV I obtained from coinbase onto turbotax. It would not accept it despite it stating that it would. Not sure if Coinbase updated their CSV files, but it would be helpful if you could update that. I also wasn't able to connect to robinhood from turbotax the multiple times I tried. You're expecting me to pay almost $200 for this extra work when I had read that you would make this easier when in fact you didn't. I also was frustrated with how I had to enter my cryptocurrencies. I bought multiple and different times and sold them in groups, but the system didn't account for that. That definitely needs to be updated.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax it was fast and very easy to understand made filing alot less stressful
Date published: 2021-02-18
Rated 4 out of 5 by from Bit of an e-file glitch I filed federal and state tax forms. However when I went to e-file I received an error "Our records indicate that you are not entitled to efile one or more formsets. I was not receiving or paying any state taxes. Once I removed the state form it processed the e-file...took awhile to figure that one out.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing! Very user friendly. I swear by turbo tax every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Wonderful Service We had problems with some forms but worked with CPA Jamie who was beyond wonderful! He was calm, patient, thoughtful and knowledgeable. He resolved or issues, reviewed our return and we filed it.
Date published: 2021-02-18
Rated 4 out of 5 by from Great! It is easy to file my taxes online. I’ve been with Turbo tax for years.
Date published: 2021-02-18
Rated 5 out of 5 by from Worked great for ME!! very tech-friendly program, explains each step in detail, very easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Best company to rely for tax filing Very Good product. Provides guidance in all aspects. No confusion with any options
Date published: 2021-02-18
Rated 5 out of 5 by from Have been using Turbo Tax many years. Turbo Tax just keeps getting better with each passing year. I always look forward to seeing the improvements. With Turbo Tax I almost enjoy competing my returns.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from YOU GUYS ARE AWESOME!! TurboTax live help was awesome!! They helped me solve six months of IRS headaches in 15 minutes! YOU GUYS ROCK!!
Date published: 2021-02-18
Rated 3 out of 5 by from Not worth the $200 for premier live Everything was going well until I got to the stocks and cryptocurrencies section of the filing. One issue I was having was uploading the CSV I obtained from coinbase onto turbotax. It would not accept it despite it stating that it would. Not sure if Coinbase updated their CSV files, but it would be helpful if you could update that. I also wasn't able to connect to robinhood from turbotax the multiple times I tried. You're expecting me to pay almost $200 for this extra work when I had read that you would make this easier when in fact you didn't. I also was frustrated with how I had to enter my cryptocurrencies. I bought multiple and different times and sold them in groups, but the system didn't account for that. That definitely needs to be updated.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax it was fast and very easy to understand made filing alot less stressful
Date published: 2021-02-18
Rated 4 out of 5 by from Bit of an e-file glitch I filed federal and state tax forms. However when I went to e-file I received an error "Our records indicate that you are not entitled to efile one or more formsets. I was not receiving or paying any state taxes. Once I removed the state form it processed the e-file...took awhile to figure that one out.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing! Very user friendly. I swear by turbo tax every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Wonderful Service We had problems with some forms but worked with CPA Jamie who was beyond wonderful! He was calm, patient, thoughtful and knowledgeable. He resolved or issues, reviewed our return and we filed it.
Date published: 2021-02-18
Rated 4 out of 5 by from Great! It is easy to file my taxes online. I’ve been with Turbo tax for years.
Date published: 2021-02-18
Rated 5 out of 5 by from Worked great for ME!! very tech-friendly program, explains each step in detail, very easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Best company to rely for tax filing Very Good product. Provides guidance in all aspects. No confusion with any options
Date published: 2021-02-18
Rated 5 out of 5 by from Have been using Turbo Tax many years. Turbo Tax just keeps getting better with each passing year. I always look forward to seeing the improvements. With Turbo Tax I almost enjoy competing my returns.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11991