TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was simple fast and free! I started at 3pm was done entering, filing and printing all my tax docs for Fed and State by 430pm. The entire experience was quick and simple and left me feeling like no mistakes were made. Great experience!
Date published: 2021-03-31
Rated 4 out of 5 by from Very good service I had no trouble with pages loading. Questions were worded simply. Explanations were clear and simple. It's a good company to work with will use again.
Date published: 2021-03-31
Rated 5 out of 5 by from Ease of Use I've been using Turbo Tax for a decade now and find it so convenient and simple to use. Quite pleased through the years.
Date published: 2021-03-31
Rated 4 out of 5 by from turbotax is ok I used turbotax. It worked fine. I'm only writing this so that I can continue on with the program.
Date published: 2021-03-31
Rated 5 out of 5 by from Thank you! Was super scared cause of complications of this year but it was a breeze!
Date published: 2021-03-31
Rated 5 out of 5 by from Easy and accurate to use Turbo tax taking the "taxing" out of tax preparation and Bob the expert was a pleasure to deal with
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to work with Tips were great. Asked all the right questions. Made filing easy
Date published: 2021-03-31
Rated 1 out of 5 by from The only option, sadly I am in Texas and separated, which Turbo is totally unprepared for. It was all confusing, unhelpful, and it tricked me into selecting Deluxe a few times and it was a pain in the butt to switch back to free. I had to open a whole new account. This is the third year in a row I've had terrible experiences with this software but it's the only free one that really works so whatever, it is what it is. Though it's 2021 and I still didn't get my 2019 return. It's been processing over a year and I had selected the upgraded TurboTax that year and they never were able to help me get my return. Just use free. It's all equally crap.
Date published: 2021-03-31
Rated 5 out of 5 by from Awesome!! The software is very customer (user) friendly. Once you have all of your documents, filing is extremely easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Jonnell was awesome! Jonnell was very helpful finding my mistake! Would not have done it without her!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 1200
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was simple fast and free! I started at 3pm was done entering, filing and printing all my tax docs for Fed and State by 430pm. The entire experience was quick and simple and left me feeling like no mistakes were made. Great experience!
Date published: 2021-03-31
Rated 4 out of 5 by from Very good service I had no trouble with pages loading. Questions were worded simply. Explanations were clear and simple. It's a good company to work with will use again.
Date published: 2021-03-31
Rated 5 out of 5 by from Ease of Use I've been using Turbo Tax for a decade now and find it so convenient and simple to use. Quite pleased through the years.
Date published: 2021-03-31
Rated 4 out of 5 by from turbotax is ok I used turbotax. It worked fine. I'm only writing this so that I can continue on with the program.
Date published: 2021-03-31
Rated 5 out of 5 by from Thank you! Was super scared cause of complications of this year but it was a breeze!
Date published: 2021-03-31
Rated 5 out of 5 by from Easy and accurate to use Turbo tax taking the "taxing" out of tax preparation and Bob the expert was a pleasure to deal with
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to work with Tips were great. Asked all the right questions. Made filing easy
Date published: 2021-03-31
Rated 1 out of 5 by from The only option, sadly I am in Texas and separated, which Turbo is totally unprepared for. It was all confusing, unhelpful, and it tricked me into selecting Deluxe a few times and it was a pain in the butt to switch back to free. I had to open a whole new account. This is the third year in a row I've had terrible experiences with this software but it's the only free one that really works so whatever, it is what it is. Though it's 2021 and I still didn't get my 2019 return. It's been processing over a year and I had selected the upgraded TurboTax that year and they never were able to help me get my return. Just use free. It's all equally crap.
Date published: 2021-03-31
Rated 5 out of 5 by from Awesome!! The software is very customer (user) friendly. Once you have all of your documents, filing is extremely easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Jonnell was awesome! Jonnell was very helpful finding my mistake! Would not have done it without her!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 1200