TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great - Guides very easy to follow I had a question about college tuition and completing another form and Monique was very helpful. The ability to share my screen and let her point out what I need to adjust (as she guides me thru chat) made things simple. Highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by from Went above and beyond. Thanks Help me threw my difficulties. Was very confused. Great help!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax was awesome! Taxes were never something that I did with ease. Using Turbo Tax was extremely stress free!
Date published: 2021-02-25
Rated 5 out of 5 by from Direction The TurboTax directions were very clear and easy to follow.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax has helped us for years I had a few troubles this year, and did have to make a couple calls. One thing I was able to find the solution to my issue before return call. The other call was regarding the email stated "discount", which ended up simply not showing as itemized on the final bill figures. It subtracted automatically from another fee instead of the original Premium price, and did not. indicate the subtracted credit. I also had a problem with the finishing up, as it seemed as if the efiles for both Federal and State were sent. It wasn't until I returned to open the program again that it led me through the electronic signatures, etc, that it actually sent the efiles off. I hope they were not sent twice with the incomplete info the. first time.....
Date published: 2021-02-25
Rated 5 out of 5 by from awesome very easy to use easy peasy for anyone even democrat's to use
Date published: 2021-02-25
Rated 5 out of 5 by from too the extrame easy to use, will filed again next year, will recommend
Date published: 2021-02-25
Rated 5 out of 5 by from Ruben saved my sanity Your live help is amazing, and it's why I keep using Turbo Tax year after year. I can't thank Ruben enough for helping me with some forms that I had to transfer over from an investment company. I am so grateful and now I know my taxes are right.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Good Quite thorough and comprehensive even for us seniors.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Program Easy to use, I have used it for quite a while, and I like it
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great - Guides very easy to follow I had a question about college tuition and completing another form and Monique was very helpful. The ability to share my screen and let her point out what I need to adjust (as she guides me thru chat) made things simple. Highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by from Went above and beyond. Thanks Help me threw my difficulties. Was very confused. Great help!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax was awesome! Taxes were never something that I did with ease. Using Turbo Tax was extremely stress free!
Date published: 2021-02-25
Rated 5 out of 5 by from Direction The TurboTax directions were very clear and easy to follow.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax has helped us for years I had a few troubles this year, and did have to make a couple calls. One thing I was able to find the solution to my issue before return call. The other call was regarding the email stated "discount", which ended up simply not showing as itemized on the final bill figures. It subtracted automatically from another fee instead of the original Premium price, and did not. indicate the subtracted credit. I also had a problem with the finishing up, as it seemed as if the efiles for both Federal and State were sent. It wasn't until I returned to open the program again that it led me through the electronic signatures, etc, that it actually sent the efiles off. I hope they were not sent twice with the incomplete info the. first time.....
Date published: 2021-02-25
Rated 5 out of 5 by from awesome very easy to use easy peasy for anyone even democrat's to use
Date published: 2021-02-25
Rated 5 out of 5 by from too the extrame easy to use, will filed again next year, will recommend
Date published: 2021-02-25
Rated 5 out of 5 by from Ruben saved my sanity Your live help is amazing, and it's why I keep using Turbo Tax year after year. I can't thank Ruben enough for helping me with some forms that I had to transfer over from an investment company. I am so grateful and now I know my taxes are right.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Good Quite thorough and comprehensive even for us seniors.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Program Easy to use, I have used it for quite a while, and I like it
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11983