TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Adds fees and can't remove them I used to be able to opt out of auto filling in the State tax section. I'd fill it in myself and wouldn't be charged an extra fee. This time I got charged $40 to file fed, $40 to file state, and $40 to pay the fee with my refund. Too many fees. I only filed with them because I didn't want to go through the trouble of starting over. Next year I'll find a different way to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Good program Easy to use the program liked the protocol Will use again next year
Date published: 2021-02-24
Rated 5 out of 5 by from First Time using!! This was my first time using TurboTax and it was an easy experience. I thought it was going to be long and confusing, but it was very user friendly and provided answers to questions that I had without me even having to ask, lol. My mother even noticed how easy it was and decided to try it. We love TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Simplicity You have made it more and more simple as the years go by. It is hard to screw up.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Great was easy even for someone like me not good on online things
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is very easy to sue did not expect to pay an additional $40 over aand above the $170 which needs to be included in the $170 total fee
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and easy So super easy I will use again . It walked me through everything and also explained it all .
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is user friendly. You do need to know some basic financial information about yourself and your immediate family to get started. Help links are useful if you get confused. I keep a tax folder all year long to support my tax filing.
Date published: 2021-02-24
Rated 4 out of 5 by from Great service whish prices where lower Always easy and quick to file with turbo tax. Just wish the prices where lower especially with the current world situation and lacks of cash people have. the extra 100 in fees could have been a few weeks of food for me and my family.
Date published: 2021-02-24
Rated 5 out of 5 by from wonderful It was very easy not stressful at all. Will use turbo tax from now own.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11982
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Adds fees and can't remove them I used to be able to opt out of auto filling in the State tax section. I'd fill it in myself and wouldn't be charged an extra fee. This time I got charged $40 to file fed, $40 to file state, and $40 to pay the fee with my refund. Too many fees. I only filed with them because I didn't want to go through the trouble of starting over. Next year I'll find a different way to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Good program Easy to use the program liked the protocol Will use again next year
Date published: 2021-02-24
Rated 5 out of 5 by from First Time using!! This was my first time using TurboTax and it was an easy experience. I thought it was going to be long and confusing, but it was very user friendly and provided answers to questions that I had without me even having to ask, lol. My mother even noticed how easy it was and decided to try it. We love TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Simplicity You have made it more and more simple as the years go by. It is hard to screw up.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Great was easy even for someone like me not good on online things
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is very easy to sue did not expect to pay an additional $40 over aand above the $170 which needs to be included in the $170 total fee
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and easy So super easy I will use again . It walked me through everything and also explained it all .
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is user friendly. You do need to know some basic financial information about yourself and your immediate family to get started. Help links are useful if you get confused. I keep a tax folder all year long to support my tax filing.
Date published: 2021-02-24
Rated 4 out of 5 by from Great service whish prices where lower Always easy and quick to file with turbo tax. Just wish the prices where lower especially with the current world situation and lacks of cash people have. the extra 100 in fees could have been a few weeks of food for me and my family.
Date published: 2021-02-24
Rated 5 out of 5 by from wonderful It was very easy not stressful at all. Will use turbo tax from now own.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11982