TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from done the live expert could not answer my question and her supervisor would not answer her request for help
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is super helpful! It is always super easy to file my taxes and gets done quickly!
Date published: 2023-02-05
Rated 5 out of 5 by from Most trustworthy way to do it. Honestly wouldn't do it any other way. I was lazy last year and had someone else do it. But it ended up costing me more. TurboTax is a safe and easy way to do it with the max refund.
Date published: 2023-02-05
Rated 5 out of 5 by from Great Turbo Tax Delux I have been using Turbo Tax for over 10 years to complete my t=income tax. I have never had any issues with filing my taxes using he software.
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is the only way to go! We had a "glitch". Bianca took care of us PROMPTLY and was so helpful and efficient. Bianca needs a raise!
Date published: 2023-02-05
Rated 4 out of 5 by from Turbotax is very good for what it does but... Turbotax is very good for what it does and we have used it for a number of years. We will continue to use the service, however the marketing as a "free" product is misleading and the fact that they seemingly charge fees for every button that you press while preparing your return is quite misleading. Most of the fees are not upfront and adding a fee to obtain a fee from your return is very redundant and sneaky. All-in-all, I would say that it is a very good service and is a much better option than hiring a CPA to prepare your return, but some transparency would be nice.
Date published: 2023-02-05
Rated 5 out of 5 by from Good Product It was great, was taken step by step throughout the whole process.
Date published: 2023-02-05
Rated 1 out of 5 by from Not as easy as it claims. It keeps rejecting our return stating that my gross total income is incorrect.
Date published: 2023-02-05
Rated 5 out of 5 by from So easy to use! I have been with TurboTax for 8 years since I was fresh out high school with my first job and it is so easy to use and the customer service has been superb every time!
Date published: 2023-02-05
Rated 5 out of 5 by from so easy to do yourself Turbo tax is so easy to do on your own I have no experience in filing taxes but turbo tax makes it so easy through all the steps with no help at all
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from done the live expert could not answer my question and her supervisor would not answer her request for help
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is super helpful! It is always super easy to file my taxes and gets done quickly!
Date published: 2023-02-05
Rated 5 out of 5 by from Most trustworthy way to do it. Honestly wouldn't do it any other way. I was lazy last year and had someone else do it. But it ended up costing me more. TurboTax is a safe and easy way to do it with the max refund.
Date published: 2023-02-05
Rated 5 out of 5 by from Great Turbo Tax Delux I have been using Turbo Tax for over 10 years to complete my t=income tax. I have never had any issues with filing my taxes using he software.
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is the only way to go! We had a "glitch". Bianca took care of us PROMPTLY and was so helpful and efficient. Bianca needs a raise!
Date published: 2023-02-05
Rated 4 out of 5 by from Turbotax is very good for what it does but... Turbotax is very good for what it does and we have used it for a number of years. We will continue to use the service, however the marketing as a "free" product is misleading and the fact that they seemingly charge fees for every button that you press while preparing your return is quite misleading. Most of the fees are not upfront and adding a fee to obtain a fee from your return is very redundant and sneaky. All-in-all, I would say that it is a very good service and is a much better option than hiring a CPA to prepare your return, but some transparency would be nice.
Date published: 2023-02-05
Rated 5 out of 5 by from Good Product It was great, was taken step by step throughout the whole process.
Date published: 2023-02-05
Rated 1 out of 5 by from Not as easy as it claims. It keeps rejecting our return stating that my gross total income is incorrect.
Date published: 2023-02-05
Rated 5 out of 5 by from So easy to use! I have been with TurboTax for 8 years since I was fresh out high school with my first job and it is so easy to use and the customer service has been superb every time!
Date published: 2023-02-05
Rated 5 out of 5 by from so easy to do yourself Turbo tax is so easy to do on your own I have no experience in filing taxes but turbo tax makes it so easy through all the steps with no help at all
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11982