TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from STEP BY STEP EASY I was very nervous to file because I had extra forms and was unsure how hard it would be. This site took me through step by step and made everything understandable and easy. It also cost me nothing! Highly recommend!
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing !! This is my 3rd or 4th year filing through TurboTax and its always easy, fast and Max refund !!
Date published: 2023-02-18
Rated 4 out of 5 by from Does It's Job TurboTax does it's job, though takes longer than it's race-mode of 43 minutes (mine took almost 4 hours to do). Glad to see it still cheap to file my taxes
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is fast and amazing!!!! i like using turbo tax because it is easy to use. very simple not hard at all. i also like that their is live experts ready to help!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Customer Service Larry was extremely helpful in getting my federal and state taxes filed. True Professional!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Expert I spoke with live person Expert on issue to enter the Solar panel cost to get credit. She was very knowledge and helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from awesome SO easy to use and overall great! Thanks for your business
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax s/w ever! Easiest to use and I've used all the competitor's products. Great price point and great helps along the way. Would highly recommend to anyone who's reluctant to do their own taxes.
Date published: 2023-02-18
Rated 4 out of 5 by from Great (with one small exception) Turbo Tax was great and easy to use. When I needed a little customer support they were ready and able to help quickly. The only improvements I'd suggest would be, 1) to improve the chat box used to talk to customer service, the scroll bar or display kept jumping up to previous texts sent, making it a little difficult the keep chatting with the Tax helper; 2) at the end when paying I kept waiting for it to ask if I had a coupon to redeem, because I did have one I got in the mail, but it never did ask. It asked numerous times to upgrade my tax product but never asked if I had a coupon to use/redeem. Money is tight for me at the moment and I could have used that 30% off.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awesome It is simple just follow the steps. I like Turbo Tax downloading my W2
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from STEP BY STEP EASY I was very nervous to file because I had extra forms and was unsure how hard it would be. This site took me through step by step and made everything understandable and easy. It also cost me nothing! Highly recommend!
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing !! This is my 3rd or 4th year filing through TurboTax and its always easy, fast and Max refund !!
Date published: 2023-02-18
Rated 4 out of 5 by from Does It's Job TurboTax does it's job, though takes longer than it's race-mode of 43 minutes (mine took almost 4 hours to do). Glad to see it still cheap to file my taxes
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is fast and amazing!!!! i like using turbo tax because it is easy to use. very simple not hard at all. i also like that their is live experts ready to help!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Customer Service Larry was extremely helpful in getting my federal and state taxes filed. True Professional!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Expert I spoke with live person Expert on issue to enter the Solar panel cost to get credit. She was very knowledge and helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from awesome SO easy to use and overall great! Thanks for your business
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax s/w ever! Easiest to use and I've used all the competitor's products. Great price point and great helps along the way. Would highly recommend to anyone who's reluctant to do their own taxes.
Date published: 2023-02-18
Rated 4 out of 5 by from Great (with one small exception) Turbo Tax was great and easy to use. When I needed a little customer support they were ready and able to help quickly. The only improvements I'd suggest would be, 1) to improve the chat box used to talk to customer service, the scroll bar or display kept jumping up to previous texts sent, making it a little difficult the keep chatting with the Tax helper; 2) at the end when paying I kept waiting for it to ask if I had a coupon to redeem, because I did have one I got in the mail, but it never did ask. It asked numerous times to upgrade my tax product but never asked if I had a coupon to use/redeem. Money is tight for me at the moment and I could have used that 30% off.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awesome It is simple just follow the steps. I like Turbo Tax downloading my W2
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11981