TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Easy and quick TurboTax walked me through all the items I needed. It took longer to get all the paperwork rounded up than it did to complete my taxes. Wonderful feeling to have it done right!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Helper was amazing She was the sweetest was very patient and was very helpful! She makes me want to get help without being shy, answered all my questions and helped me with what I needed. She needs a raise super nice lady!
Date published: 2021-02-18
Rated 5 out of 5 by from This was a wonderful and empowering experience! I feel empowered to have done my taxes independently with the help of turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing totally easy ! self explanatory !!! a product i will always choose to use now and recommend to friends ad family
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy with Help all a longed the way It was really easy to understand and anything you didn't was explain. You could also ask for help if you need.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to navigate the system is set up to help you every step of the way and i like that. I will continue to use Turbo Tax moving forward in the coming years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use as it walks you through everything and their customer service is quick and very knowledgeable.
Date published: 2021-02-18
Rated 5 out of 5 by from Timely and Great Support I've been with TurboTax for 8 years and ran into this funky problem with a 1099-MISC form. Support called me back, and she was able to sort out the mess quickly. I know nobody likes when things aren't running super cleanly, but I like organizations that can solve problems effectively. Problems are always bound to happen, and the mark of a good company is more in how these problems are handled.
Date published: 2021-02-18
Rated 4 out of 5 by from Filing was a pain My laptop is slow but I tried to log in to my turbo tax account 4 times and finally gave up and paid as a visitor! Got kicked out during the final steps 2x.
Date published: 2021-02-18
Rated 5 out of 5 by from The BEST Tax Service in the market It was excellent service as usual. The customer service representative was very helpful.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11979
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Easy and quick TurboTax walked me through all the items I needed. It took longer to get all the paperwork rounded up than it did to complete my taxes. Wonderful feeling to have it done right!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Helper was amazing She was the sweetest was very patient and was very helpful! She makes me want to get help without being shy, answered all my questions and helped me with what I needed. She needs a raise super nice lady!
Date published: 2021-02-18
Rated 5 out of 5 by from This was a wonderful and empowering experience! I feel empowered to have done my taxes independently with the help of turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing totally easy ! self explanatory !!! a product i will always choose to use now and recommend to friends ad family
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy with Help all a longed the way It was really easy to understand and anything you didn't was explain. You could also ask for help if you need.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to navigate the system is set up to help you every step of the way and i like that. I will continue to use Turbo Tax moving forward in the coming years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use as it walks you through everything and their customer service is quick and very knowledgeable.
Date published: 2021-02-18
Rated 5 out of 5 by from Timely and Great Support I've been with TurboTax for 8 years and ran into this funky problem with a 1099-MISC form. Support called me back, and she was able to sort out the mess quickly. I know nobody likes when things aren't running super cleanly, but I like organizations that can solve problems effectively. Problems are always bound to happen, and the mark of a good company is more in how these problems are handled.
Date published: 2021-02-18
Rated 4 out of 5 by from Filing was a pain My laptop is slow but I tried to log in to my turbo tax account 4 times and finally gave up and paid as a visitor! Got kicked out during the final steps 2x.
Date published: 2021-02-18
Rated 5 out of 5 by from The BEST Tax Service in the market It was excellent service as usual. The customer service representative was very helpful.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11979